I have a CC account and have paid, but I can't download products

I have a CC account and have paid, but I can't download products
Why?

I think you are trying to download the software using Adobe application manager. Please let us the massage you are getting while downloading the softwares

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I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.

I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.

Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost.

HT201317 I have a MobileMe account and have shared many MobileMe Galleries. MobileMe Galleries are going away in June. How can I share a photo album with others using iCloud?

I have a MobileMe account and have shared many MobileMe Galleries. MobileMe Galleries are going away in June. How can I share a photo album with others using iCloud?

The new ios version of iPhoto allows sharing. Here's a blurb from Apple's web site:
There’s the old way of creating photo galleries, then there’s the iPhoto way. Select a group of photos and iPhoto automatically flows them into a beautiful journal that’s fun to personalize and share online. Touch a photo to make it bigger or smaller. Or drag it to a different spot on the screen. iPhoto adjusts the page around whatever you’re doing, so your journal always looks great. You can even add captions, maps, dates, and weather — giving family and friends the big picture at a glance.
More things you can do:
With iPhoto, there’s more than one way to share a photo. Post pictures directly to Facebook, Flickr, or Twitter. Play an impromptu slideshow on your iPad or iPhone. Or stream photos to your HDTV to give your big moments room to shine.
I have not used ios version of iPhoto to share "journals" and I'm not sure this is part of iCloud or not. You'll have to do a google search on "ios iphoto" and read up of this journal thing. As far as I know, this is the only way of sharing photos. I'm not sure whether other friends use a browser to view these journals or whether they need something special. Any way - search around to find answers.

HT1349 I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

HT1277 I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I meant that I sign out, sign back in ok. Ergo, I know my password. Someone here on the support page (you?) told me the culprit is the 2 step verification process which I had on. That makes a lot of sense as Apple mail won't get a code thereby jamming up the process. I could not even start a new account until I took that 2 step process off. Everything fine now thank you.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.

I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
2015-02-24_1129 - DavidIpromote's library

Try resetting Photoshop Preferences. Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes. Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.

I need tp refund In-app-purchased that I paid but it can't download.

I need tp refund In-app-purchased that I paid but it can't download. but i tried to report problem and it not wor. please help. Thank you.

We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

I have an itunes account and have an extensive library -on a computer that is no longer working...want to open my account and download music I have purchased to a different computer...how??

Have an itunes account on a computer that is currently not working. Just installed itunes on a new laptop. Want to transfer music from near dead computer to my laptop. I can't access the 'home sharing' button on other computer - so is there a way to get my itunes music library on this computer?

It depends what not working means - if the hard drive is working and you can access it say in a USB caddy you might be able to find the media files and copy over to the new iTunes, but it may depend on how your user accounts are stored.
Alternatively for iTunes store purchases, on the new computer open itunes and go to the store Home Page. On the far right under QuickLinks you should find a Purchased category - this will let you redownload content from the 'cloud' if available in your country.
AC

I have a Skype Number and it works, but I can not ...

What if i have a skype number, every one can call me and it is ok, but i can not make any call.
I have a 10 Euro credit , i try to make a call sometimes look like is calling but do not call .
Please help me and tell me what to do because i can't not make any mobile call.
Thank You
Subject/title edited to reflect post content.

From the Cannon web site:
. Your photo printing options now also expand to Full HD video. Take full advantage of Canon's Wi-Fi printing technology and print photos from compatible iPad, iPhone 4, 3G, 3GS, iPod touch and Android devices. Plus, you can enjoy additional computer-less printing via compatible memory cards, PictBridge and Bluetooth while conveniently viewing your images on a 3.0" LCD

HT204266 I have gifted an app to a friend, but she can't download it from iTunes why ?

Hi,
I've gifted an app to a friend, but she says cant download it from itunes. Why ?
She has an iphone 3.
Daryl

Hey Dazr12,
Just send the following steps to your friend:
1) Make sure the latest version of iTunes is installed on your computer. The latest version is available free of charge from the Apple website:
http://www.apple.com/itunes/download
2) Click the following link to launch iTunes and display the Redeem page:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard
Note: If this link doesn't work for you, simply open up the iTunes application, click iTunes Store on the left, and when the iTunes Store homepage loads, click the "Redeem" link in the upper-right corner of the page.
3) Enter your 12-digit gift code and click the Submit button.
4) A message will appear confirming that your gift code has been redeemed. If you don't have an account, you can create one at this time.
hope this will work

I have a gmail account and have been able to check my emails on both my PC and iPad. For some strange reasons I am not able to read my emails from my iPad. It says I cannot open another account which is not what I need.Pls help.THANKS!

Reading my email from my iPad which is no longer allowing me to do. Thanks!

Hey there palmierl,
Welcome to Apple Support Communities.
It sounds like there’s an issue sending and receiving emails from your Gmail account on your iPad. Take a look at the article linked below, the troubleshooting suggestions it provides will likely resolve the issue.
Gmail account cannot get or send email in iOS - Apple Support
Cheers,
-Jason

All mail accounts suddenly stopped working on iPad2. Have tried deleting accounts and re installing, but still no luck. Any solutions?

Unable to find any of the mail servers for pop, gmail and me. However can access all accounts directly through web without issue.

Hi there Smyth2013,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

I just downloaded a CD onto my itunes library. But when I try to drag and drop the CD onto my Iphone 4s, it doesn't do anything. I have manually manage music and videos checked but it still wont download. I don't know whats wrong. Someone help!

Thanks

Now I tried downloading other albums that are in my library but not on my phone and those didn't work either. Could it be my phone or itunes that's not working?

HT204088 I have purchased stickers LINE Order ID: MJ647N61DH but I can not download sticker LINE, Mickey Mouse.

Billed To:
[email protected]
Surin Nawgrod
224 moo 6 T.Nicom A.Mung
Meuang, Lopburi 15000
THA
Order ID: MJ647N61DH
Receipt Date: 14/01/13
Order Total: $3.98
Billed To: Visa .... 9677
Item
Developer
Type
Unit Price
LINE, Mickey Mouse
Report a Problem
NAVER JAPAN
In App Purchase
$1.99
LINE, Minnie Mouse
Report a Problem
NAVER JAPAN
In App Purchase
$1.99
Order Total:
$3.98
I can use LINE, Minnie Mouse but i can't use LINE, Mickey Mouse , please chack for me. Thank you

You should not leave personal info on a public forum
You are not addressing Apple here at all.
We are all itunes suers just like you

I have a CC account and have paid, but I can't download products

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