I have a CC account with a Brazilian credit card and need to change to an USA credit card. Can't find a way... Any clue form staff???
Hi.
I'm an Acrobat and LR user.
I use the full LR 5 version that I bought online when it was launched.
A few months ago I decide to subscribe Acrobat CC via my Brazilian credit card. It works OK, no problem until now...
But now I want to upgrade from LR5 to the new LR6... and I can't find an upgrade option... just the full price buy option
Also, I tried to subscribe LR CC but want to use my US credit card... your system does not allow me to change the payment method... can't remove the Brazilian, can't add a new one...
So, I'm lost... in an issue as simple as... I WANT TO BUY YOUR PRODUCT,DEAR ADOBE!!!!
This should be an easy task, agreed?
Anyone from staff with some clue.
Thanks in advance
Jorge
Hi Jorge,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini
Similar Messages
-
I have some troubles recently with Final Cut Pro 7 and would like to remove my preferences. I can't find any "com.apple.finalcutpro.plist" file from the Preferences folder but I do have some preferences. So, where could be the file ?
Digital Rebellion has you covered: http://www.digitalrebellion.com/prefman/
-
I have a Mac OS X version 10.7.4 and i just changed my HDD. Now i can't find Iphoto anywhere! Can someone please help me?
By default it is in your applications folder
LN -
I have two iPhones synced with the same Apple ID and so the contacts are being shared in both of them. Is there any way to revert this?? The reason is that if I delete some contact from one device then it automatically erases from the second one as well
Yes, you stop using the same Apple ID under Settings > iCloud.
-
I recently fixed my computer and need to reinstall logic pro 9 but I can't find the booklet with my serial number, is there any other way I can get the serial number for logic pro 9 (box)?
If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD
-
I have a 2007 Macbook with a cracked (unviewable) screen. I want to transfer all files from the Macbook to an Imac but have no way of seeing whats on the Macbook. How can this be done??
Yes. Put the old MacBook into Target Disk Mode then connect it to your iMac using a FireWire cable. Note that if your iMac is a new one, you may need to use a FW400 (which is what the MacBook has) to FW800 adapter.
Once the two computers are connected, use the Migration Assistant to do the actual transfer.
Best of luck. -
Trying to figure out how to have the bookmarks in a separate toolbar above any open tabs, and get the tabs back over to the left side of the screen, where (I think) they belong! I'm on Windows XP/SP3 and Firefox 6.0.1.
Open the Firefox SafeMode and select '''Reset Toolbars and Conrols''' - ('''''only''''') and then hit the '''''"Make Changes and Restart"''''' button
See - [https://support.mozilla.com/en-US/kb/Safe%20Mode#w_safe-mode-window SafeMode window] -
I'm new to keynotes and I'm trying to salvage several powerpoint presentations. I can't control my slide presentations by clicking to change slides and/or for transitions within the slides. I'm sure there's an answer but I can't find it. Can someone please give me directions.
Show the Inspector; view > show inspector
to run a presentation using manual control:
Inspector > Document: set Presentation to Normal
many transitions set in PowerPoint are not available in Keynote; to set the transition options:
Inspector > Slide > Transition
select the effect you want and either choose auto or manual control -
I would like to download an older Firefox version - the latest for Mac OS 10.3.9. Please help me find a download site where I might find it.
You can get the en-US version from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/
-
I cant change my payment details on my apple id. Everytime i try to put my new card details in it says payment declined
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???
Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID. -
I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?
Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?
-
I have one itunes account with two phones assigned to it, sons and daughters, (5s). When i phone one of the numbers both phones have started to ring, only when connected to wifi at home. The problem does not occur when not connected to wifi. How do i resolve this please? texting is fine it is only when ringing one of the numbers.
<http://support.apple.com/kb/HT6337>
"To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls." -
My girlfriend and I both have iTunes account with our own music libraries and we want to combine our two libraries into one icloude accounts so can both then access our one shared libary at anytime in the cloud. How do we do this?
No it is not possible. Content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, and Apple does not provide a way to change it.
Maybe you are looking for
-
Unable to convert the sender service to an ALE logical system
Hello, file adapter > XI 3.0 > Idoc adapter > r/3 system In sxmb_moni I receive "Unable to convert the sender service to an ALE logical system". In we05 in r/3 system no Idocs are arrving. I have no problem with idoc > XI > idoc scenario to this sam
-
Is there any way I can place a still background behind my video?
The video I'm working on is a vertical video. It takes up a 3rd of the screen in the middle with the other 2 3rds of the left and right being a blank and black. I'd like to add a background to fill in the two blank areas. I hope there's a way to do s
-
Cannot restart after failed Leopard install
Attempted to install Leopard on iBook with appropriate processor speed. Installation fails. Reran installer and let DVD be checked. States problem with DVD. When I try to restart the computer, it will not restart. Spinning wheel just keeps spinning.
-
Displaying html stored in a database table in a region
Hi All, I would like to pass html to regions on the page which is stored in a database table. I have got this working for simple html (call a packaged function to get the html and then in a PL/SQL Anonymous Block htp.p(f_get_html(:P1_param1,'REGION1'
-
Drop-down list in Interactive forms ACF
Hello friend, I am creating an interactive form in webdynpro abap. in my Context have: Z_template_surce cardinality 1-1 z_node cardinality 1-1 this structure not table. Country my fiield. This my cod