I have a charge of $33.78 on my account and I have not idea how to view what was purchased for that amount...can anyone help me find out?
Shouldn't there be a way to view what has been purchased and when on your account!!! Or at the very least I should be able to speak to SOMEBODY about my account!
You have always been able to view your purchase history. Go to your account in the itunes store. The drop down menu will show when you click the arrow next to your user name.
Similar Messages
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I have an iphone 4 n it is getting switched off automatically n switches on automatically , also it increases d volume by itself. Its a 1year old phone n the version is 4.3.2(8H7). Also the volume sign does not go off from the screen. Can anyone help me find out if its a hardware problem???
Do you have a case on your iPhone? It could be pressing the buttons on the iPhone and causing it to restart or behave unusually.
This Apple doc will help you find out if there is a hardware or software problem -> iPhone: Hardware troubleshooting
You can always contact Apple and setup service through Express Lane. -
I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
Thank youSo it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB
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I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
Can anyone help me find out if i have a key logger on my mac?
Hi,
Just wondering if anyone could help me find out if i have a Keylogger installed on my computer?
My friend has clearly been on a download website for them but i cannot tell if he actually set it up or not
Any help would be greatly appreciated.
ThanksI am running MAC OS X version 10.7.5
yeah i password protect the system, but he was drunk and thought it would be hilarious to do.
i am just a casual user of the computer so do not have the knowledge to see if he has installed anything.
Where can i get a copy of the operating software to re install?
Thanks for your help -
I went into the computer and set up my account, I then went to where you enter the gift card info to redeem the money and my account says I have $40...however, when I go and try to use it I can not figure out how to do so. I also read that I can remove my credit card info and just use Itune cards...but again i can not figure out how to do this.
This is very frustrating because something so simple is turning into an all day fiasco!Hello Brod1,
Thank you for the details of the issue you are experiencing. The iTunes Store will automatically recognize the credit you applied. You can find the details of how iTunes Store purchases are billed below:
Order of iTunes billing methods
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
When you buy individual songs from the iTunes Store:
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
When you buy an album on the iTunes Store:
Gift certificate, prepaid card, and allowance credits are used first.
If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
You can find the full article here:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have an IPhone 4 and downloaded 12 songs from the Itunes store on my phone. I want to burn a CD but when I go into my ITunes on my desktop which is Windows XP there are only 7 listed not the 12 I bought. Can anyone help me find the others?????
Connect iPhone, then go to iTunes > File > Transfer purchases...
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hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
touch me wrote:
it says ICCID: unknown
Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
Can anyone help me figure out how to sync my ipod with my purchased music? I have used several computer and at one point synced my ipod with a computer that only had about half of my music. My other computers are no longer working. Not sure how to get my purchased music back onto my ipod?
Hi kimcinma!
Your previous purchases are saved on iCloud even if you bought them on another computer. If you can't find them on your current computer, you might need to unhide them. Go to iTunes preferences, and click on Store Preferences. Then click the box for "show iTunes in the Cloud purchases". Then click on OK, and everything you've ever bought from iTunes on that Apple ID will show up in your library. You will need to download them from iCloud first before you can synch them to your iPod Classic. To do this, click on the little cloud with the arrow in it next to your song, and it will download to your computer. When you have the music that you want downloaded, plug in your iPod and synch away. Hope this helps!
Sandygirl -
I have an IPhone 3; when i checked my messages earlier some had been deleted. Upon looking at the settings i noticed my message settings have changed! I no longer have the option of how long to keep my SMS messages etc. Can anyone help?
The iOS settings for the iPhone 3 never had an option to determine how long you wanted to save messages. That settings is new to iOS8. As far as some being deleted, there is nothing about the phone that should delete messages without some user intervention. Try a reset on the phone, this will not affect your data. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
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I have adobe cs6 and I can't get bridge or mini bridge open. All I get is "waiting for bridge." can anyone help?
This tech doc should help. Simply try out each step one at a time until it works.
Error: Waiting for Bridge | Mini Bridge panel
Gene -
When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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Can anyone help me find my old library now that I appear to have deleted it or overwritten it accidentally? I'm always asked if I want to update when I put in my i-pod and have to do that before I can open my library so I think it was this action that caused me to delete previous library. Can anyone help? Apple support have been hopeless as they don't seem to respond to this particular problem but keep giving me answers to finding my purchases which i already know how to do!
See your other thread...
tt2 -
I made a website, but have now deleted it in order to take it down. However, after deleting it, the website is still online? Can anyone help me figure out how to remove the site completely?
The site is joehewett.uk and I am worried that now I do not have the files of the website I cannot remove it?
James.Did you delete the files from your Remote server?
Deleting the local site folder or the site definition in DW will have no effect on your remote site.
When I go to your URL, I see the index.html page with 16 code errors and this background image:
http://joehewett.uk/Untitled-1.jpg
So the site is still online until you delete those files from your server.
Nancy O.
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