I have a chase debit card and I tried to buy an app and I haven't ever registered my debit card on the iTunes Store yet but when I tried to so that I could buy the app I entered my info and it declined my card and I'm just confused on what to do
If you guys can help out I'd appreciate it
You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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I have an Apple ID and a password, but when I try to sign in I am asked to review my account. When I click okay, it takes me to the billing information page and since I do not use or have a credit card anymore, I want to change the payment option, but there does not seem to be anyway to change this, as the only options available for payment are three different types of credit cards. How do I edit this information so I can pay by PayPal or have the payment option as none? I would like to be able to purchase music using a PayPal account. I have sent three emails to support and have not been able to fix this problem. Would appreciate any help on how I can change the payment information.
I have just worked this out; see below
https://discussions.apple.com/message/15404253#15404253 -
10.5.8 software and when I click software update nothing comes up. Im lost.
You have to understand the difference between an Update and an Upgrade.
An Update is a free change within an existing Operating System. Such as the .8 added to 10.5.
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
10.5 code was written to be able to run on both Power PC and Intel. 10.6 has completely rewritten code and only runs on Intel Macs.
You have to upgrade to 10.6.8 to be able to download iTunes 10.7. The Snow Leopard 10.6 DVD should still be available at this time from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 Lion or 10.8 Mountain Lion is part of the 10.6.6 update.
If you wait to long and they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0 -
I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland -
Good Morning,
I have a MacBook Pro 15" and my warranty just ran out! I partitioned my harddrive into two partitions, one with Snow Leopard and the other with microsoft.This morning I turned on my Macbook Pro and it will not boot into Snow Leopard. I shut it off took out the battery, reinstalled the battery. Then I put in the Snow Leopard CD and booted up to disk utility and The Snow Leopard partion would not show up?? I do see the microsoft partion.
I also rebooted holding down the shift key and still no Snow Leopard
Could you please tell me what I can do, what keys do I press on restart any advice to get Snow leopard back.
thank you.Have you restarted holding down the Opt key? That procedure should give you a gray screen with all of the partitions that exist. Then select the SL partition for boot. Also go to System Preferences and Startup Disk, unlock the lock and select the SL partition as the default boot partition, then relock.
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Can i buy itunes gift card online from ireland, which can be redeemed in the USA. I do not have a US credit card or billing address (just an Irish one)
You might be able to buy the gift cards from Best Buy. They sell iTunes cards and will accept international credit cards. See:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
They say that you can't order iTunes "codes", but I don't know if that applies to the physical cards. But you can try it.
Regards.
Message was edited by: varjak paw -
I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?
I meant that I sign out, sign back in ok. Ergo, I know my password. Someone here on the support page (you?) told me the culprit is the 2 step verification process which I had on. That makes a lot of sense as Apple mail won't get a code thereby jamming up the process. I could not even start a new account until I took that 2 step process off. Everything fine now thank you.
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installed itunes, checked in, I try to download free applications out the window: this Apple ID has not yet been used with the iTunes Store. But the mail I receive, that I'm registered, and I have an Apple ID, please help find out!
Diana,
This could be a delay while internal service records were updated. Check it out again - is it okay for now? -
I'm downloading adobe software via my dad's account and when it's done loading, it has a message where it says it sent a verification email to my email address, but when I check it shows that it hasn't been set. I keep clicking the resend email and it claims it does but it still hasn't sent the email to my address. How do I fix this?
It is probabl,y sending the email to your Dad's email address if you are using his account.
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I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!
I am so sorry I am frustrating you. This is the first time I have used this community and am leanring as I go. I am not able to see the entire post that you leave, unless I look at it on my phone (email)--I am so sorry. You have no idea how much i appreciate your help. Yes, I see that I can get the later version of OS software, but its not availabe for immediate download. My only options appear to be having it shipped, or going to the store to purchase. And if you know of another way that I can access all of my itunes library music on my new phone withouth using itunes, I would love to hear about it.--thanks and again i am so sorry for frustrating you.
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I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Just set up iTunes for windows but when I try to sync my iPhone to it this is what it says, I have another iTunes library on my power book. It than asks if I want to erase this iPhone and sync with this iTunes library. I used the same password on this windows pc system same log on etc..I don't have anything loaded on it. All I want is for the info that's on the power book in iTunes and my iPhone to snyc/update etc on the windows pc. How do I do this? My power book is dead to the world.
Read here.
https://discussions.apple.com/message/18565125#18565125 -
I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store
I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help! -
i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee
usually that means the iPhone was hacked to unlock it from the original carrier
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I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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