I have a client that did not migrate to iCloud from MobileMe when the time was right.

I got control of her AppleID and got that working again. I then setup iCloud on her MBP (running 10.7.4). In Outlook, I updated her Mac mail settings to the new iCloud IMAP settings. It returned a "updating IMAP cache" and decremented her mailfolder. After it finished, I expected it to reconnect and re-download her old mail. It did not. The mail is missing. The mail folders present as a brand new account with zero history. Her iPhone is not updated yet, so she can still browse a partial record of what was in that account.
Does anyone have words of wisdom on how to recover from this or how best to get the mail to appear on iCloud?
Thanks.

As she did not migrate before 1 August the account has been deleted together with all the data in it, including emails and anything which was in the iDisk: this data is not recoverable by any means.
You say the iPhone has a cached copy of some of the emails. Don't update the iPhone to connect to the iCloud account or you will wipe them. You need to move them from being under MobileMe to being held on the phone. Unfortunately as I don't have an iPhone I can't advise on the specific process, but doubtless someone will chip in on this: you could also ask in the iPhone forum.
Once you've got them held locally you can connect the phone to iCloud, and then move them back to being on iCloud.

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