I have a compaq presario cq5720f pc with color issues when i open some windows.

some of the windows I open for instince: HP help and support, the background color is dark blue, and I can't see the font.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try some of the following programs to scan for malware:
* [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one)
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Similar Messages

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    I'm not able to find the Audio Driver for Compaq Presario SG3670IL Desktop with Windows XP OS

    Try one of the lower ones on the list at the following Realtek URL
    http://www.realtek.com.tw/downloads/downloadsView.​aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownT​...
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Problem with internet. When i open System preferences, Network, message drops down: 'your network settings have been changed by another application'. I click OK, but it drops a message again and again, preventing me to do anything about the setting.

    Problem with internet. When i open System preferences, Network, message drops down: 'your network settings have been changed by another application'. I click OK, but it dropps the message again and again, preventing me to do anything about the setting.

    A Fix for "Your network preferences have been changed by another application" Error 
    In the Library/Preferences/SystemConfiguration/ folder delete the following:
    com.apple.airport.preferences.plist
    NetworkInterfaces.plist
    preferences.plist
    com.apple.nat.plist
    You will have to re-configure all your network settings since deleting.
    (10.4.10)
    Use Software Update to update your OS to last version of Tiger.  Install all the other updates that goes along w/it.

  • I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either

    I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped

    Welcome to Apple Support Communities
    You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • I have been having a issue with getting the colors on my monitor to match the colors fro my print lab. I now have the monitor calibrated to match the prints but when I open elements it doesn't use the same colors. If i have it use the calibrated profile b

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    Ok so I've done what you said and this is what it's come back ....
    I don't know that these are the errors , but they're the things which don't look right ...
    Throughout the shut down there is a recurring line ;
    It says ;
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    Then there are 2 more which I think are related ;
    Com.apple.securityd 29 PID job has I overstayed its welcome , forcing removal.
    Then the same with fseventd 48 and diskarbitrationd 13
    Oh and on Launchd1 : System : stray anonymous job at shut down : PID 301 PPID13 PGID 13 unmount...
    Then the last process says "about to call: reboot (RB_AUTOBOOT).
    Continuing...
    And stops ...
    Hope this means something to you ... Thanks again for your help so far :-)

  • I have Photoshop Elements 12 and just loaded on a Yoga 2 with Windows8. When I open Photoshop the tab wording in really small. Is there any thing I can do to increase the size to make it easily readable?

    I have Photoshop Elements 12 and just loaded on a Yoga 2 with Windows8. When I open Photoshop the tab wording in really small. Is there any thing I can do to increase the size to make it easily readable?

    I have Photoshop Elements 12 and just loaded on a Yoga 2 with Windows8. When I open Photoshop the tab wording in really small. Is there any thing I can do to increase the size to make it easily readable?

  • HT4997 why imovie doesnt have a format which is compatible with you tube when there is an option to ''upload to you tube"' After upload you tube pops a message that format is not compatible

    hy imovie doesnt have a format which is compatible with you tube when there is an option to ''upload to you tube"' After upload you tube pops a message that format is not compatible

    1) The people responding in this forum are just other Apple product users like you, not Apple itself.  Apple Support Communities is primarily an end-user to end-user (i.e., users like you helping other users) technical issue support feature. Feedback will truly get more attention if you send it using:
    http://www.apple.com/feedback/itunesapp.html
    2)  At some stage developers decide it isn't worth the expense of supporting older technology. If I had my way you could still connect iOS7 to OS9, but Apple has decided to make the limit OS 10.6.8  Nor do I like that I can't get spare parts for my 33 year old car...
    Suggestions...
    If you are not going to always be running the newest technology always read software requirements before doing any upgrades.  I run a 12 year old computer and yes, I see there are things I can't run (many), but I also then avoid buying any incompatible new technology.  The system requirements are printed on the side of the box (albeit in 9 point medium gray font on light gray box   )  Do not expect the Apple Store people to check with you about your computer first.  I bet half of them were still in grade school when my computer was produced and none of them could possibly imagine anybody would run anything older than 6 years (probably not even that, more like 4).
    Why not buy Snow Leopard?  Of course you do not say what model computer you are using, but if you can run Snow Leopard on your computer there's no advantage to staying with Leopard.  Snow Leopard costs $20 which is minimal compared to you now no longer being able to sync your phone.
    Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    I'd swear I posted almost this identical post two hours ago...
    If you can't/don't want to upgrade your computer, you have 30 days to return the phone I believe.

  • Hi, I have a Macbook Air 13 "and I have a problem with it starting when I open it and the logo appears below a cerculer that spins and nothing else. Still not opening up

    Hi, I have a Macbook Air 13 "and I have a problem with it starting when I open it and the logo appears below a cerculer that spins and nothing else. Still not opening up

    Hi aysha13
    Do check the article provided by BGreg. If it's not a h/w issue, you will be able to resolve it.
    Good Karma.
    Holydevil.

  • I have my wifi in my home with secure connection when i get connected to it ,it asks me the password and when i entered it, it shows that unable to join the network why is this happening...........

    i have my wifi in my home with secure connection when i get connected to it ,it asks me the password and when i entered it, it shows that unable to join the network why is this happening...........

    You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
    and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

  • HT1386 hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Than

    hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Thanks.

    Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
    http://support.apple.com/kb/TS3694
    Solution below.
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Use to have a + on the right of the tab that when clicked, opens a new tab. what happened to this?

    use to have a + on the right of the tab that when clicked, opens a new tab. what happened to this?

    greghcrash wrote:
    It Would be great to have keys on the onscreen keyboard.
    Such as a computer keyboard.
    With BACKSPACE, TAB WITH SETTINGS, DELETE, TYPE OF TYPE, BOLD TYPE, UNDERLINE ETC....
    I HAVE A KEYBOARD COVER AND IF I NEED TO USE CERTAIN KEYS I HAVE TO SWITCH TO MY KEYBOARD CASE AND THAT IS VERY INCONVENIENT.
    IT IS ALSO A TIME WASTER.
    When you installed iOS 8 did you read about the new features? Applications can create custom keyboards…
    http://www.imore.com/custom-keyboards-ios-8-explained
    You need to look for an app that has a custom keyboard with the features you require, I suggest you find one without CAPSLOCK
    greghcrash wrote:
    IT IS ALSO AGGRAVATING WHEN TYPING AND IT AUTOMATICALLY CHANGES THE WORDS THAT YOU WANT TO USE.
    THANK YOU FOR YOUR TIME
    Again you need to look at how to manage the device - these settings can be turned off already & you can edit the 'suggestions' too.
    Settings > General > Keyboards > turn Auto-Correction Off.
    Sadly you cannot disable autocorrect temporarily, so it's all or nothing.

  • I am trying to edit my website which was composed in iweb. I have my website saved on my hard drive. When I open iweb, I can't seem to load the website folder into iweb for editing purposes. Anyone know a quick solution to this?

    I am trying to edit my website which, was composed on iweb about 2 years ago. I have the website stored on my hard drive. When I open iweb, I can't figure out how to load the website into iweb for editing purposes. Any help would be greatly appreciated! Thanks

    You need to migrate to a modern, supported webpage development application and leave iWeb behind.  It hasn't been supported for 2 years now and was behind the curve feature wise when it was dropped by Apple.
    One app that many have migrated to because it is very similar to iWeb in the GUI and features is Everweb.  It has a demo version that you can try.  Text and photos from you current published site can be copied and pasted into Everweb to help the migration over.
    There are other possible candidates.  Just search the iWeb forum for "iWeb alternative" or "iWeb replacement" to get a list of topics discussing them.

  • VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

    VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

    Not a virus, but it is malware: The Safe Mac » Search Results » adware removal.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect anything targeting the Mac because there
         is no Mac malware in the wild, and therefore, no "signatures" to detect.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.

  • When i open a picture it opens at preview but "all my files" opens everything else with it , same happens with MS word when i open document every word document opens with it

    When i open a picture it opens at preview but "all my files" opens everything else with it , same happens with MS word when i open document every word document opens with it

    Hi MIXAYA,
    Thanks for using Apple Support Communities.  In OS X, by default apps will open with any previously opened documents opening as well.  To disable this feature, select "Close windows when quitting an application" from System Preferences > General.  To learn more, see this article:
    OS X Mavericks: General preferences
    http://support.apple.com/kb/ph13803
    Close windows when quitting an application
    If you quit apps with windows still open on your screen, selecting this checkbox prevents the windows from reopening automatically the next time you start their app.
    Cheers,
    - Ari

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