I have a course in Captivate 6, when I try to publish in captivate 8 the actions of the buttons disappear

I have a course in Captivate 6, when I try to publish in captivate 8 the actions of the buttons disappear
i feel very concerned, because the work it's hard

I was able to resolve this without support. I identified the slide where the course stopped playing and the ppt from which the slide background was located. Even though the ppt deck in the Captivate library showed that the ppt was to date, I updated the ppt anyway and that resolved the issue.
The course would stop playing at the same slide, and didn't allow me to advance to any slides beyond that slide using the TOC, I simply got a blank gray screen, refreshing the course in the browser caused the course to start over from the beginning and it would stop at the same slide. Refreshing the ppt allows the course to play through and the TOC now allows navigation.

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HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

I am getting an error when I try to publish that says "Can't create the file "Mod_footer_bg.jpg." How do I fix this?

I was previously getting the droppedimage.png error, but I deleted all of my PNG's and I looked up how to fix that one. The problem is that now I am getting a "Mod_footer_bg.jpg" error when I attempt to publish my site (both the the FTP Server as well as to a local folder). I checked out the HTML using cyberduck, and I see that the Mod_footer_bg.jpg's are the footers of each of my pages. I went through all of my pages and made the "footer height" zero. This did not work, so what do I need to do to fix this? Thanks!

I can offer a shotgun effect fix but don't know if any a definite fix for this. Try the following:
close iWeb.
delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder.
go to your Home/Library/Caches/com.apple.iWeb folder and delete its contents.
reboot.
launch iWeb and try again.
If that doesn't help continue with:
move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
launch iWeb, create a new test site, save the new domain file and close iWeb.
go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
move your original domain file from the Desktop to the iWeb folder.
launch iWeb and try again.
OT

I have downloaded IOS 5 but now when I try and update my phone it stays in the phase of backing up my phone for a VERY long time. Plus my iTunes freezes as well.

I am having issues loading the new ios5. I have it downloaded but it seems like it is taking forever to upload. It keeps saying that it is backing up the phone. Is this normal? Also my itunes like to freeze up as well. Any help is welcome.

my update only took 30-45mins..
check this out if you still having trouble updating whislt hanging during the process..
https://discussions.apple.com/message/16338741#16338741
REP/Like it up!!

I have a JVC GY-HM100U and when I try to get the video files (MP4 format) off of the the SD card I get the error message OSStatus error -12909...any thoughts?

I have a JVC GY-HM100U and when I try to get the video files (MP4 format) off of the the SD card I get the error message OSStatus error -12909...any thoughts?

To be more precise: You MUST shoot in mov. Then drag the Clip bins from the card to you hard drive. Then drag the clips to FCP timeline and FCP asks you if you want to change to the right codec and of course you say YES. Now you can start editing. Can not be more simple. This camera was specially designed for use with FCP.

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
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When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this, but my Pages About reports that I am using 4.3

When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3

Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents

I recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank"

i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !

Here is the download page

HT4097 My iPad mini says it requires version 10.7. I have 10. 6. 3 - When I try to update to 10.7. it says a newer version is already installed.

My iPad mini says it requires version 10.7. I have 10. 6. 3 - When I try to update to 10.7. it says a newer version is already installed. How do I get my I tunes to accept my IPad mini?

Are you using a Mac computer...?
If so... On the Mac...
Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

I have the ICloud icon. When I try to sign in using my Apple ID, the message says that the ID is valid but I don't have an account. How do I get an an Icloud account?

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HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id

Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I have a course in Captivate 6, when I try to publish in captivate 8 the actions of the buttons disappear

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