I have a crack in the screen of my iPad?
My iPhone dropped on to the screen of my iPad and it cracked the edge of it. Is there any way it can be replaced or have the screen replaced? There is an Apple Store near to where I live, maybe if I took it there they would be able to tell me? It's just the crack has shattered the black part of the iPad and it looks horrible!
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
£216.44
iPad 3rd, 4th generation
£256.44
iPad 2, iPad
£206.44
All fees are in British Pound Sterling and include VAT and shipping. The £7.44 shipping fee applies only if service is arranged through Apple and requires shipping.
Similar Messages
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hello , i have a problem,,, yesterday the screen of my ipad 2 was broken (the glass only) and i do not know were to fix it in U.A.E
need help ASAPI'd start looking here
https://expresslane.apple.com/ProductSelector.action
It should work no matter where you are in the world. At the very least it can show you if there are any authorized repair places near to you -
I have a message on my I pad, "not enough storage" however, unable to access settings or cancel, screen seems to be frozen.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Cheers, Tom -
I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?
To replace your phone's screen costs $109US and I don't see why having Apple replace the screen would void your warranty.
http://www.apple.com/support/iphone/repair/screen-damage/ -
i dropped my ipod touch in the street and there is a large crack in the screen can i take it to the apple store and pay to have it fixed there or do i have to send it out?
They can fix it at the Apple Store. I wish you could get it fixed for free, but the warranty doesn't cover accidents like this . It sounds like you understand this, I just want to make sure you know.
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I have a iPhone but the screen is cracked so I bought a new one off eBay but the past owner iCloud is still active is there anything I can do
Yes, use it for parts.
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i have a crack in the back part of the macbook screen in the plastic and it is not caused by me it just cracked over time i was wondering if that would be covered in the $250 extra applecare warrenty?
If it's a manufacturing defect, yes it would be covered.
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I have an iPhone 4s that is still covered under the AppleCare Protection Plan. I have a pretty significant crack across the screen and wanted to know if I have to pay any additional fees to replace the screen or replace the entire phone.
I was hesitant to purchase this protection plan at first about $70, but the customer service agent reassured me that there were no deductables and thats why I bought into it. But now that I look around on the support site, I see that it says that there are up to two incidents covered for a service fee of $49. Did I really get duped?If the issue is a manufacturing defect, there is no cost to have the device replaced.
If the issue is a result of user damage (like a cracked screen) and you have AppleCare+ Apple will replace the device for the minimal fee of $49. They will do this up to two times during the timeframe of the protection plan.
If the issue is the result of user damage and you do not have AppleCare+ then the Out of Warranty replacement cost is $199 for the 4S.
No, you were not duped, you were simply not completely informed. Whether that was a result of them not sharing all the information or you only hearing what you wanted, no one here knows. -
I've cracked the screen of my iPad 3... What can I do?
Having dropped my iPad I've just noticed two hairline cracks across the screen. Can I have it repaired / replaced by Apple or do I have to live with the flaw?
Apple advise you to have them repair it as it is glass and you could injure yourself.
If you have the AppleCare plus it will only cost you $49. If you do not, then it is considered accidental damage and not covered. Cost to replace would be dependent on the type you have. -
Please help
I'm in no way an iPod technician - but I have the same model as you. If you have cracks in the screen, I'm pretty sure you need to get the screen replaced. You can see what's involved by looking here:
http://www.rapidrepair.com/Merchant2/merchant.mvc?Screen=cp-ipodtouch2g
Unless you're already an electronic technician, you'd be better off having it repaired.
Having said that, you might compare the repair price with what a newer iPod Touch would cost you. Here's just one sample page with pricing:
http://www.amazon.com/iPod-Computers/b?ie=UTF8&node=13660271
If you buy a used one, it might be just a little more than the repair cost.
(.....strange - I just came here to the forum to ask a questioin about my own iPod 2nd gen device, which I might be replacing with a newer one....) -
My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.
I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM. -
The corner of my screen is creased is not a big thing and it didn't affected the images, but is creased.
Do I have to change all the screen even if it doesn't affect the images on the mac?
Is it too much expensive?
Thank you!
PauloTalk to the Genius Bar, get a free estimate.
The worst you lose is a couple of hours of time. -
I'll be typing away and all of a sudden it is like someone grabbed the curser and clicked on another window. The screen turnes light gray (not active window). Have to click on the screen to make it active again. Anyone know what to call this and how to fix it. Thanks in advance!!
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
Best. -
I have broken the screen on my ipad it is a retina display but it still works i would like to exchange
What country are you in ? The price for repair (i.e. replacement) for the iPad 3 and 4 appears to be around the €300 mark
If you select your country at the top of this page, then select the 'Warranty & Service Pricing' section on the left of the screen, and then 'My iPad is not eligible for warranty service' section on the right, you should be able to see the price in your country.
Edit : link added
Message was edited by: King_Penguin -
I got my newly bought (within 30 days) ipad mini cracked, and the screen was broken, where can I find a place(montreal) to replace it, and how much will it cost? Can i get a free replacement in apple store since within 30 days?
huilihuili wrote:
Can i get a free replacement in apple store since within 30 days?
No. Damage caused by the user is not covered by warranty. A replacement iPad mini is $219 for the 1st generation, or $249 for the iPad mini with Retina display.
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