I have a cracked screen from a few months ago. A few days ago out of nowhere my spears won't work (ringing, speakerphone, music) apple told me I need new speakers but I don't think that can be it. Help?!
My phone has been working perfectly fine even after I dropped it and cracked the screen. Apple is saying this happened because of the cracked screen but that doesn't make sense. HELP!!! I don't have a warranty so I would have to pay $80 for new speakers :( apple *****
Your computer is under warranty. You can verify that here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
You will need the serial number:
http://support.apple.com/kb/HT1941
If the reseller will not fix it under warranty, get in touch with Apple directly, by email or phone.
Similar Messages
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Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?
Read this
iOS: Unable to update or restore -
HT1600 Apple TV 6.0 needs a cord but I don't know what cord it needs?!?
Apple TV 6.0 needs a cord but I don't know what cord it needs?!?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?
No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
Looks like a network problem but I don't think that's it.
Okay so a co-worker (my boss actually) got an Ipod shuffle for Christmas. When he plugs it into the PC he get's a message that the Ipod on F:\ needs to be formatted. we've followed the steps and formatted it several times but following the steps only removes the path to the music, But here where I think a lot of the problem comes in, F is actually a networked drive that contains the mydocuments folder where the music is located, but whenever we plug the Ipod in it thinks it's the F drive so we loose the networked path and can't access it until we unplug the Ipod.
I would think the fix for this would be to change the drive letter under the drive management but it's not showing up there or in my computer. Is there a setting in advanced somewhere to tell it to assign the Ipod a different letter drive or something like that? I haven't had any luck finding it. Or am I on the wrong path to fix it?
Thanks
RussThanks for the response. But as I said it wasn't showing up in the disk management. Anyway we did get it to show up in disk management after stopping and restarting the service (for some reason rebooting wasn't doing it for us though.)
Again Thanks again for the help. -
The Radeon X1900 XT video card went bad in my Mac Pro Dual-Core Intel Xeon. (I tried it with a good one at the office). I found one online that was $250. I don't need the gaming capacity of this card and was wondering if there were less expensive video cards that I could use in this machine. I run Adobe Creative Suites for graphics design and have a 23" Apply display. Thank you for any help that you can provide. -PretzelMcK
Then pick up the ATI 5770 AND upgrade to 10.6.8.
Same price for a good card that will work and helps to have 1GB VRAM.
There aren't any other real choices let alone less expensive.
Even the ebay links I had and not a lot of choices. -
Creative Cloud disappeared and now wants to download new version which doesn't exist. I tried 9 times. Anyone know how to install a new version. I'ver been using Premiere CC for a year and never ran into a problem like this. Keeps circumventing me back to install latest version which I repeatedly have done.
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I have a cracked screen on an 11 month old iphone 5c.
Is this covered under warranty
No. Some Apple stores can repair the screen; others will require you to pay for an out-of-warranty replacement phone.
Make a genius bar appointment and bring the phone in for service.
~Lyssa -
Firefox Plugins Check says I need new Quicktime - but I don't
The Mozilla "Plug-ins Check" page says I have an outdated version of QuickTime Plug-in 7.6.3. So, I click the link to update it. Which takes me to Apple's website. Where I download a new version of QuickTime 7. So I download it -- so far, so good -- but then, when I go to install it, the Install Manager says that I ALREADY have the most current version of QuickTime (version 10) on my Mac, and it won't let me proceed.
So, now what? I can't find just a "plug-in" for Quicktime on Apple's website -- the only thing to download seems to be all of Quicktime. Should I disable the Quicktime 7 plug-in on Firefox? If I do, what will happen?
I am running Mac OS 10.6.3 and QuickTime Player 10.0 (113), and Firefox 3.6.3.
Thanks!
== This happened ==
Just once or twice
== I ran the Mozilla Plugin checkerThe Firefox Plugins check URL does not distinguish at all between the different versions of OS X and different Apple OS X compatible computers, and the different versions of plugins for Firefox different versions of OS X, in the messages it generates.
Therefore:
a G3 PPC CPU machine user running OS X 10.3.9 (7W98) PPC or OS X 10.4.11 (8S2167) Intel;
a G4 or G5 PPC CPU user running OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB;
an Intel CPU user running OS X 10.4.11 (8S165) Intel or OS X 10.5.8 (9L30) UB;
will ALL get messages relating to updates (of ALL types, not only QuickTime, but also including Java, Microsoft Silverlight, and others) that are compatible (at this time) with OS X 10.6.0 (10A432) Intel - OS X 10.6.5 (10H574) Intel, completely regardless as to whether they can actually run under the different versions of OS X.
Furthermore:
1) A number of G3 PPC CPU machines did not ship with enough VRAM (16 MB VRAM minimum required - 64 MB VRAM or higher recommended) to be officially supported under QuickTime 7 builds; If the G3 PPC CPU machine is a tower models with PCI slots, then it is possible to upgrade to a PCI video card with more VRAM to meet those hardware requirements, but G3 CPU iMac, iBook, and PowerBook users have to stay with QuickTime 6.5.2 or QuickTime 6.5.3 (some OS X users have QuickTime 6.5.3 for Panther and Tiger builds installed, from what Apple's "Software Update" used to provide...), as the VRAM cannot be upgraded on non-tower models.
Ridiculously, QuickTime 7.6.4 is the highest version that Apple supports under OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB, and, OS X 10.4.11 users running Fiirefox 3.6.12 will get information directing them to update to QuickTime 7.6.6
QuickTime 7.6.5 and 7.6.6 are supported under OS X 10.5.8 (9L30) UB (there is no real reason that Apple couldn't have supported QuickTime 7.6.5 and 7.6.6 builds under OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB as well, as it's the same code base, besides the fact that Safari v4.1.3 (4533.19.4) for OS X 10.4.11 (8S165) PPC and OS X 10.5.8 (9L30) UB was just issued by Apple, so the 15 million G4 and G5 PPC users get updates for OS X 10.4.11 without getting a QuickTime 7 update keeping pace)
The new QuickTime X is for OS X 10.6.x ONLY (currently OS X 10.6.0 (10A432) Intel - OS X 10.6.5 (10H574) Intel), and uses a different code base than QuickTime 7. Therefore, no one expects QuickTime X for OS X 10.4.11 builds, although QuickTime X still could be ported for the most recent OS X 10.5.x build, if Apple wanted to.
In conclusion, be forewarned as well, that before updating any version of QuickTime 7 or installing OS X 10.5.x or OS X 10.6.x, OS X users should always back up ALL the contents of these folders:
/Library/QuickTime
and
System/Library/QuickTime
and
~/Library/QuickTime
as some of Apple's installers and updaters can wipe the QuickTime files (codecs and components), installed in those locations.
I hope this information helps shed some light on these subjects... -
I'm looking to buy the new ipad but I've a question. I can only afford either the 16gb with cellular or the 32gb without cellular. If one HAD to pick between bigger storage space or the added cellular which would u pick? Please help!
Like I said, I only have WiFi iPads, and don't know much at all about the data plans, but I don't think that you have to commit to a long term contract and I believe that there are plans that you can cancel at any time. My point is that if you sign up for a plan, and you use it say 4 months out of the year, you could be spending that money that you saved on the original cost of the iPad and even more in the future.
Actually, you can look at the AT&T plans here.
http://www.att.com/ipad/#fbid=HZQiE7ToAE6 -
I used to have a large music library on I Tunes but I somehow overwrote it with the few purchased items that were on my I-pod so I have lost everything apart from these few. Can I retrieve a previous library even if I've somehow lost it? Any ideas? I've tried the Apple Support but they just showed me how to retrieve previous purchases and don't seem to have any solutions to my problem.
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
I have misplaced my ipod 4th gen. It has no battery or find my ipod isn't on I'm not 100% it doesn't have wifi but I don't think it does. If anyone can help I will be very great full. Thank you.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I have an ion guitar and I can't get it to play? It says I need to aggregate MIDI but I don't see that button on 10.6.8.
Try this:
http://support.apple.com/kb/HT2519 -
The battery of my macbook died in 2 years and when I call the servise center to inform them cuse i personally am dissapointed but at the same time want to know the reason why something like this has happened ith a product of apple. Mr ****** (sr advisor) gets outrightly rude and tells me sorry but don't think that you can be an exception to it. Extremely shocked at this approach by apple. Then throughout the conversation he chose to mute me and wouldnt answer my queries. And when i asked him whos the serior I could talk to. He tells me "Im the seriormost that you can get upto..there is nobody above me you can talk to".
Now what do i do???
<Edited by Host>By doing so, you are violating the terms of use of this support forum
"Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy."
"Breach of the Agreement
If you fail to abide by these terms Apple may remove your submission. Apple may also send an e-mail that informs you that your Submission has been deleted or edited. Repeated inappropriate Submissions may result in your relevant account or accounts being placed into temporary or permanent suspension of your ability to participate in any or all of the areas on the Site."
https://discussions.apple.com/static/apple/tutorial/tou.html -
can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.
You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
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