I have a Creative Cloud for teams (one year membership) called Chuna AG. I have an Adobe ID...how the hell do I sign into it and see the media that is being uploaded

I signed on for a chat with someone, waited 15 minutes and then it closed with no one appearing and is now telling me to quit my browser and start again which I do not want to do as I have a load of windows open I need to keep available

Well guess I will try another chat window and see if that closes before anyone answers me and forces me to close my browser

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Problem with Photoshop after I purchased Creative Cloud for teams for 1 year

Hello,
I just Creative Cloud for teams (one year membership) (Mac/Win,Multiple Languages) and updated my photoshop, but when I go to open it, it asks me for a liscence number. Where do I find that?

Refer to this:
Sign in or activation errors
Mylenium

Installing Creative Cloud for teams?

I have purchased Creative Cloud for Teams. One of my team members is having trouble getting the apps onto a second machine.
She had an existing Adobe ID, which had to have the password reset before she could accept the Team Invitation.
She has now accepted the invitation on her laptop and downloaded and intalled the required apps.
When she went to accept the invitation on the office machine she was told the invitation was already accepted and unavailable.
We downloaded the apps to the office machine as trials and tried to activate them with her Adobe ID, but were told that it exceeded the number of activations available for that ID.
We deleted the app from the machine to try again, but are now not able to redownload the app through that ID. When we click to DOWNLOAD our browser "cant' open the specified address"
What to try next?

Which operating system are you using? How did you remove the applications?

Creative Cloud for Teams, 6 users, files on server, want them on cloud..

At my company we have 6 creative cloud for teams users and a server that we use to put all of our files on, i want to have all of those files sync to the cloud so we can all access them and they stay in sync with the server that they are all on. would i need to install creative cloud on the server (its a mac mini server) and sync it that way? i would need to take up an install and log in for the server computer correct? most of my team already uses their 2 installs on a mac pro tower and then on their macbook pros for when they telework or are onsite somewhere... just wondering what my process should be for getting our files on the server synced with the cloud for our team.. thanks!
-calvin

The feature you want is not available yet. Currently there is only individual file sharing, so one file at a time. Folder sharing is coming. You will then be able to share folders with specific individuals. We do not have a date for when this feature will be available.

Creative Cloud for Teams (Non-Profit) Renewal Loop

Every time I open any Creative Cloud app I get this window:
When I click "Try Again" I get this window:
When I click "Continue" I get the previous window (above) again.
If I click on "Have a different Adobe ID?" and input my password via that window it will open the program and everything works fine. However, this loop occurs any time I open an Adobe CC app. Doesn't matter if I have already gone through this procedure on the same program. Once I close the program and reopen I am given these same pop up Renewal notices.
I have gone through and performed the opm.db file removal. I have signed out and signed back into the CC desktop client. I have done the manual AAM update linked on other threads here. I have also upgraded (just this morning) to the latest CC desktop version. The problem still persists.
NOTES:
I have a Creative Cloud for Teams subscription (Non-Profit) purchased through CDW. I have verified that my subscription is in good standing. Though the subscription is nearing its renewal date when i inquired about renewal the representative said that at this time they (Adobe) are still working on procedures and pricing for renewal.
Running on a Mac Pro early 2009 2 X 2.26 Quad Core Xeon with 16GB RAM and NVIDIA Quadro 4000. I am also experiencing the same issue with my MacbookPro Retina Core i7 with 16GB RAM. Both systems are running the lastest Mac OS X 10.9 Mavericks.
Any help in resolving this issue would be greatly appreciated!

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

How do I move an existing "one-year license" to my "Creative Cloud for teams" license

I currently have two regular one-year licenses which I would like to consolidate in my new Creative Cloud for teams license. The teams license has 1 license, but I'd like to add the two regular licenses, so that I will have 3 team licenses.
Is there any way I can consolidate licenses? Right now I have two regular licenses and a team license under one single account.
Thanks for the advice and help.

Is there any way I can consolidate licenses?
Not to my knowledge. One way is to cancel (and attempt to get a prorated refund for) the individual CC subscription and apply that money to a CCT one.

I have purchased creative suite for teams and now found out that one of our employees is an apprentice and i can get his license at a reduced fee.

I hve purchased creative suite for teams and now found out that one of our employees is an apprentice and i can get his license at a reduced fee. how can I redeem what i have already paid?

The price per seat in a Team subscription remains same. It can not be altered.
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html#Pur chase a Creative Cloud for teams membership
Regards
Rajshree

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915>

Can I run my creative cloud for teams on more than one computer?

Can I run my creative cloud for teams on more than one computer?

Hi Nick,
We would like to inform you that you can install and activate the subscription on 2 machines, however, you cannot use both of them at the same time.
Kindly check the point 1.1 from the below mentioned link.
http://wwwimages.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-2015 0407_2200.pdf
Thanks,
Atul Saini

Creative Cloud for teams stuck in a loop asking to renew subscription (Windows 7 64 Bit)

Good Morning
I have two of my creative cloud users who are being constantly asked to renew the subscription everytime they open one of Adobe's applications. THe subscription is currently active as we paid for the full year and it doesn't expire until March 6th 2015.
I have tried deleting the file from the OOBE folder with no success, I have tried uninviting and then re-inviting the user to creative cloud, I have tried inviting a brand new user and logging in with their details, no joy.
The only thing that works is to login with a trial user account just so we can use the software.
Any suggestions please, Adobe fix your 'Expert 1:1 Support page' it doesn't even load!
Regards
Mark

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud for Teams - Trial only Software on Second Machine

I recently purchased Creative Cloud for Teams for my office. Currently there is only one license, I am the licensed user as well as the Team Administrator. I may be wrong, but I thought that my license allows for me to install apps on two machines, but any app I try to add to my second machine is always in Trial mode and prompts me to either buy a new Cloud membership or enter a serial number.
I tried deleting myself as the user, re-sending the invitation to join the CC for teams, clicked the link in my email to accept and set up Creative Cloud Desktop on my second machine, made sure I was signed in to the account and tried to download Photoshop, Lightroom, and Muse, but can't get them out of trial mode. I tried updating the apps, and I also uninstalled them completely, signed out of Creative Cloud, cleaned my browser cache, signed bask in and reinstalled the software, no luck. I'm still prompted for serial numbers on my second machine.
Am I doing something wrong?
Thanks!

Okay, so now I'm back to being able to use CC for Teams on my work machine, but not my home one, even after the billing issue was fixed. My subscription is active and is paid up to date, but nothing will get rid of the trial mode in all the apps on the second machine. I'm the administrator for the Team account, we have one license currently and it is assigned to me using the same Adobe ID and password. I tried removing myself from the license and inviting myself to join CC for Teams again, opened the email on my second machine and accepted the invite, and downloaded the CC desktop app on the second machine... all apps still download as tirals. Uninstalled CC and all apps, reinstalled, ntohing. Went back to my work machien, signed out of CC completely, signed in on the second machien.... same thing, all trial software, always prompted for serial numbers even after I sign in.

Creative cloud for teams administration how do i see how much cloud storage each team member is using

Can i see the file storage usage for each member and what apps they have downloaded?

Although i am totally for the collaboration features, they seem to have nothing to do with the creative cloud for teams. However, before the new updates, i could go into the manage teams area and see how much cloud space each member was using. I'm not asking to see another team member's files, i'd just like to know how much is being used for resource allocation purposes. I'd also like to know what apps they have downloaded. No? Just to wipe out one user and assign to another user isn't really what i'm after.

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

I have a Creative Cloud for teams (one year membership) called Chuna AG. I have an Adobe ID...how the hell do I sign into it and see the media that is being uploaded

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