I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

sign out and then back in to your cc app using the adobe id used to pay for your subscription, Sign out, Sign in | Creative Cloud Desktop app

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  • I have a creative cloud membership and need to install on a new computer.  When I go to the website it shows that I am a member but have no products.  I would like to unactivate ;my old computer and activate and download onto my new one.  My old one is de

    I am trying to install my creative cloud programs onto my new computer.  When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products.  Not sure how I get the program downloaded.  Any ideas?

    you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
    but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • Why does my account say I still have a creative cloud membership when it was supposed to be canceled??

    Hi, I'm wondering why my account still says I have a creative cloud membership. I want it canceled, I contacted customer support the other day, and they told me it was all taken care of, and that my subscription had been canceled, but it isn't, it's still listed in my account as open. My case number for the chat I had with customer service is 0214825111.

    Sorry, this is an open forum, not Adobe support... only Adobe support can help
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop applicatio

    Hi,
    I purchased an English language Creative Cloud membership, but the Creative Cloud Desktop application is set to a different language and strat on trial mode
    I allready unistall all and reinstall everything.
    On Adobe there's a solution to fix the problem:
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
    but I don't have the Adobe Application Manager anywhere on computer
    I download it from downloads and run the set up, but although does not installed on my computer so I can't fix the problem as Adobe wants

    Hi TrauTanka,
    Please change the CC apps language from creative cloud desktop. Go to preferences and you can change the language as mentioned in below screen shot.
    Regards,
    Ashish

  • I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

    I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

    do you mean in my system library? or where can I find it?
    Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
    I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
    Vanb38462666 or Daniel do either of you have a Library/Input Managers folder?  If so what do you have inside that folder?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
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  • I have a creative cloud membership.  If I don't want to build a site in Muse, can I build a business Catalyst site and have hosted free with my creative cloud membership?

    I have a creative cloud membership.  If I don't want to build a site in Muse, can I build a business Catalyst site and have hosted free with my creative cloud membership?

    Yes you can! It is a Basic level site but you can build it without Muse. I think you may need to create the site originally with Dreamweaver or Muse (meaning creating the site with Business Catalyst not building the site) but once that is done you can use any software to create the code for the site and upload it via SFTP. Hope that makes sense.

  • Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days?

    Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days? Does Adobe warn you about this?

    Did you provide a credit card number as part of signing up for the free trial?

  • I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    If you have already installed the CC software before, you just repeat the same process for the new machine.
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud Help / Download, install, update, or uninstall apps
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Help / Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • I have a creative cloud membership including premier pro cc- how do I get Encore cs6?

    I have a creative cloud membership including premier pro cc - how do I get Encore cs6?

    Encore CS6 not installed with Creative Cloud
    Mylenium

  • Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

    Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

    Pawel.burba this error will usually occur if there is a connection error between the computer and our activation servers.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

  • If I have a creative cloud membership does that cover desktop and mobile?

    If I have a creative cloud membership does that cover desktop and mobile?

    Hi  LaShonda Wade,
    Kindly check out the link mentioned below.
    Creative Cloud Help | Mobile Apps / Common Questions
    Thanks,
    Atul Saini

  • I have bought creative cloud subscription but it will not download app onto y desktop

    i have bought creative cloud subscription but it will not download app onto my desktop.
    Can anyone help me?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

  • I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    correct.
    sign out and then back in to your cc desktop app.  then install id cc 2014.

  • I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

    I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

    If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
    -Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing
    If you bought your subscription from some other vendor, ask that vendor for help
    -Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I have an iphone 4 and i have upgraded to ios 5. but after upgrading all my apps disappeared and in the summary tab in itunes it jus shows as other data..! please help

    i have an iphone 4 and i have upgraded to ios 5. but after upgrading all my apps disappeared and in the summary tab in itunes it jus shows as other data..! please help

    When I went to reload my phone it gave the option of restoring with icloud or itunes so i chose itunes (assuming icloud would have many more bugs). Afterwards, I had no music and 6.6g of other.
    What I did was go into itunes, clicked my iphone 4, and clicked on each of the top tabs (summery, info, apps, ringtones, music, etc.) and ensured I had them all clicked onto sync/selected playlist etc.As my phone restored, the 6.6g of other dropped to .99g of other.
    Unfortunately, all my songs are gone but everything else seems to be in tact. I don't think there is any way around this issue for now with the new ios 5 update when syncing either an ipad or iphone. I have an ipad 2 but am going to hold off on updating it until apple gets the bugs sorted out because, I'm sure you will agree, getting the music back to where you want it to be is a total nightmare and takes ages to not only pick the right songs and artists to put on it, but also the ones that will fit correctly with the space, depending on the size you have. 
    I hope that helps.

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