I have a creative cloud membership including premier pro cc- how do I get Encore cs6?

I have a creative cloud membership including premier pro cc - how do I get Encore cs6?

Encore CS6 not installed with Creative Cloud
Mylenium

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  • I have a creative cloud membership and need to install on a new computer.  When I go to the website it shows that I am a member but have no products.  I would like to unactivate ;my old computer and activate and download onto my new one.  My old one is de

    I am trying to install my creative cloud programs onto my new computer.  When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products.  Not sure how I get the program downloaded.  Any ideas?

    you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
    but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • I don't have creative cloud connection or premier pro showing up in my apps section?

    I don't have creative cloud connection or premier pro showing up in my apps section?
    Can you tell me why this would be?
    I am using windows XP and have donwloaded Indesign, Photoshop and illustrator successfully. How do I get access to the Creative cloud connection for syncing my files. ANd why dont I have access to Premier Pro?
    Thanks

    Your hardware and operating system must meet the minimum tech specs for the various apps.
    http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
    In your case, it seems like you're running Windows XP 32 bit which means you won't see the following apps since they will not run on your computer:
    Premiere Pro, After Effects, Encore, SpeedGrade - all 64 bit only
    Lightroom 4 - won't run on Windows XP. Only  runs on Vista, Win 7 and Win 8
    Creative Cloud Connection - only runs on Win 7 and Win 8
    In addition, you won't have access to any 3D tools in Photoshop CS6 Extended since they're not available in XP.
    Plus Adobe have announced that Photoshop CS6 is the last version which will run on Win XP
    http://blogs.adobe.com/photoshopdotcom/2012/09/photoshop-and-windows-xp.html
    Time to upgrade your computer to 64 bit Win 7 or Win 8.

  • I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    I have a creative cloud membership.  I just purchased a new computer.  How do I download it to the new computer?

    If you have already installed the CC software before, you just repeat the same process for the new machine.
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud Help / Download, install, update, or uninstall apps
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Help / Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • I have a creative cloud membership.  If I don't want to build a site in Muse, can I build a business Catalyst site and have hosted free with my creative cloud membership?

    I have a creative cloud membership.  If I don't want to build a site in Muse, can I build a business Catalyst site and have hosted free with my creative cloud membership?

    Yes you can! It is a Basic level site but you can build it without Muse. I think you may need to create the site originally with Dreamweaver or Muse (meaning creating the site with Business Catalyst not building the site) but once that is done you can use any software to create the code for the site and upload it via SFTP. Hope that makes sense.

  • Why does my account say I still have a creative cloud membership when it was supposed to be canceled??

    Hi, I'm wondering why my account still says I have a creative cloud membership. I want it canceled, I contacted customer support the other day, and they told me it was all taken care of, and that my subscription had been canceled, but it isn't, it's still listed in my account as open. My case number for the chat I had with customer service is 0214825111.

    Sorry, this is an open forum, not Adobe support... only Adobe support can help
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • If I have a creative cloud membership does that cover desktop and mobile?

    If I have a creative cloud membership does that cover desktop and mobile?

    Hi  LaShonda Wade,
    Kindly check out the link mentioned below.
    Creative Cloud Help | Mobile Apps / Common Questions
    Thanks,
    Atul Saini

  • I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

    I have a creative cloud membership but after a while when I start any of the products it tells me trials ended

    sign out and then back in to your cc app using the adobe id used to pay for your subscription, Sign out, Sign in | Creative Cloud Desktop app

  • I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

    I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

    It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

  • In Premier Pro CC How do I get audio into the timeline?

    In Premier Pro CC How do I get audio into the timeline?

    Did you make a sequence to fill the timeline first.
    Quick way to do this is to do this:

  • Can't Push Site Live but I have a Creative Cloud membership!

    Hello!!
    I keep getting asked to upgrade to a paid Adobe Creative Cloud Membership, even though I have one, when I want to 'Push Site Live'!
    I'm only using two temporary sites at the moment!!
    Thanks!
    Louisa

    Two months ago I created a site, just to see how it all worked, and managed to Push the Site Live without any problems at all! I've since deleted it.
    The screenshots I'm getting now are...

  • Does creative cloud membership include after effects?

    Can i download After Effects when I have a paid student full membership to CC?

    Hi moyrahewlett,
    Yes Creative Cloud subscription also includes After Effects.
    You can follow the article: http://www.adobe.com/in/products/creativecloud/students.html?marketSegment=EDU for further help.
    Let us know for any query.
    Thanks,
    Ratandeep Arora

  • Which creative cloud subscription includes fireworks? Or how should I purchase fireworks

    I really enjoy using fireworks - but I am aware that adobe are phasing it out, which is a massive shame
    I am trying to purchase the latest version of fireworks but I can't see where to purchase it?
    Ideally, I'd like to purchase it through a creative cloud subscription - because I'd also like to explore illustrator or photoshop, to see if I can still use them in the same way that I use fireworks..
    note - i use fw for
    - ui screen designs
    - wireframes
    - simple image editing
    - logos
    - web assets/icons
    - prototyping

    Unfortunately, I think you now have to get the full creative cloud account to get the latest version. It is included, but maybe not for long. They don't support the individual app, so they are not going to offer that on its own. Honestly, CS5 had fewer bugs and you can probably buy that used as a stand alone app. But whether it is fully compatible with your current operating system is another question. It's fine on my Macbook Pro running OS 10.9.
    I have CS6 running at work and Fireworks is still included. I'm not sure if that is true if you haven't been using it previously in your CC account though.

  • Free trial ended even though i have a creative cloud membership???

    ive paid for a creative plan (student) £22 ish and its saying ive come to the end of my free trial? any ideas

    check your account to make sure you have a current cc subscription, https://www.adobe.com/account.html
    if you do, sign out and then back in to your cc desktop app using the same adobe id that has your subscription.

  • Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

    Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
    Thank you

    Please refer to Creative Cloud Help | Creative Cloud / Common Questions
    CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
    You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
    Regards
    Rajshree

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