I have a damaged disk and after talking to Apple Support I know I need to wipe my hard drive. I want to save as many of my files as possible, I have an external hard drive and when I boot in recovery HD, I can see my files, just not sure how to transfer.
I'm currently running Lion OSX, and I've already tried repairing the disk multiple times. At this point I really just want to rescue as much of my files as possible.
Thanks!
Is there any critical data on the external drive? If not, partition it so there is enough room for the operating system and a recovery tool that you buy from the store on one partition, and enough to completely recover the contents of the internal drive. Partitioning is described here:
http://docs.info.apple.com/article.html?artnum=61301
In the options section of the partition tab, be sure to select GUID for both partitions after selecting them. Once done, install the operating system on the first partition, and then install the recovery tool on it. Finally run the recovery tool to exttact the info to the second partition.
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I presume this is FaceTime you are using on the Mac ?
Make sure these ports are open in your router
http://support.apple.com/kb/HT4245
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