I have a DeskjJet 9650 - When printing my resume button comes on and nothing is printed.

it goes thru the process but doesn't make it pass the intial phase and the resume light comes on and i have to disconnect the printer. i have tried removing the printer and reinstalling and no luck thus far

Please read this post then provide some details. What operating system? Are there any error messages or blinking lights on the printer or error messages on the computer screen?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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