I have a desktop imac with snow leopard 10.6.8 OS I have a time capsule that shows all restore dates of 2009 but there is a Jan 2012 restore that is faded looking and will not open to be restored.

I have a desktop imac with snow leopard 10.6.8 OS
I have a time capsule that shows all restore dates of 2009 but there is a Jan 2012 restore that is faded looking and will not open to be restored.
Thanks for any help you may give.

Whatever is in the Finder window wasn't backed-up on that particular backup.
See the pink box in Time Machine - Frequently Asked Question #15A

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I have a 27inch iMac with snow leopard and 1 user, and a 24 inch (older) upgraded to yosemite and 5 users. I want to wipe the 27 inch and transfer everything on the 24 to it. I do have time capsule 3tb but not sure how to do it

I have a 27inch iMac with snow leopard and 1 user, and a 24 inch (older) upgraded to yosemite and 5 users. I want to wipe the 27 inch and transfer everything on the 24 to it. I do have time capsule 3tb but not sure how to do it

Move your content to a new Mac - Apple Support

I have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update?

i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.

If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

Can I still buy iMovie '11 from the App Store? (I have an older iMac with Snow Leopard which cannot run the current version, iMovie 10).).

I am running Snow Leopard, and I bought a new camera (Canon Vixia HF R300). I am so far unable to download my movies into iMovie, and from what I have been able to ascertain, I need to upgrage to iMovie '11 to support the camera.
I have read that iMovie '11 was available at the Mac App Store, but now I see that the App Store has the new version, iMovie 10.0, which my Snow Leopard mac cannot support. Can I still get iMovie '11 from the App Store?

Apple has not made older versions of apps available in the MAS, only the most recent version. Apple constantly reminds folks that they alone are responcible for backing up their content purchases for the very reason that content may not always be available from the MAS in the future.
To answer your question, no, a license for a particular version of an Apple app does not entitle you to older versions of the app.

Microsoft Office 2004 (Word) unable to save files I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?

Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really.

I have an imac with snow leopard. I do not have enough memory to get lion. I switched my mail to icloud and now my ipod touch has icloud. i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

I have an imac with snow leopard. I do not have enough memory to get lion.
I switched my mail to icloud and now my ipod touch has icloud.
i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
Can anyone help me with settings so I can receive mail again directly on my mac?
Thanks
Mathmarv
<Edited by Host>

See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

I used Roxio VHS to DVD for Mac (have iMac with Snow Leopard) and the audio does not synch with the video when playing in iMovie. Any suggestions to fix?

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Thanks for the reply. I tried playing with detaching the audio in iMovie, but with 20+ hours of video to correct, it would take too long. After 28 hours, Corel/Roxio tech support replied that it is a known bitrate mismatch problem and they have no real fix. I strongly suggest not to buy this product.

I have a Macbook with leopard and an iMac with Snow Leopard. Can I sync my iMac contacts and calendar to my Macbook via bluetooth?

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i have an imac with snow leopard and the latest version of itunes 11.1.3 (8) and it won't regonize my iphone 4s ... i have tried all the troubleshooting with no success at all ... with no support at all ... thank you apple !!!!! just great
my daughter 3 years old was trying different codes on my iphone 4s ... so my phone is now disabled and was trying to do the syncing trough my iMac and is not working at all ... i try everything i can ... and still nothing !!
i m very upset right now !!!

What does this have to do with iTunes for Windows, the forum to which it was posted?

I have an older model iMac with Snow Leopard. Can I download the icloud? and if so where can I do that?

I have an older model iMac with Snow Leopard. Can I download the icloud? and if so from where can I do that?

iCloud requires OS X 10.7.2 or later, so you have to upgrade to OS X Mountain Lion or Lion.
First, see if your Mac is supported > http://www.apple.com/osx/specs If it's supported, open App Store and purchase Mountain Lion. While Mountain Lion is downloading, you can make a backup of your data.
When the download finishes, the installer will show up, so follow the steps to upgrade Mac OS X. After upgrading, you will be able to log in iCloud in System Preferences > iCloud.
Also, see if your programmes are supported > http://www.roaringapps.com

I had an iMac with Snow Leopard 10.6.8, I downloaded and installed Lion, did not make me any questions. After the reboot I get this fatal error: Panic(cpu 0 ......) Kernel trap ......

I had an iMac with Snow Leopard 10.6.8, I downloaded and installed Lion, did not make me any questions. After the reboot I get this fatal error: Panic(cpu 0 ......) Kernel trap ......

Please post the Kernel Panic report. You will find it at /Library/Logs/DiagnosticReports per
http://support.apple.com/kb/ht2546
When we look at the KP report we may find some clues why it is occuring.

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This is the most common problem :
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I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63

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<Case Number Edited by Host>

Try d/ling again. In the App Store, option-click the tab

After I reinstall Itunes, the message read "the file iTunes Library.it cannot be read because it was created by a newer version of itunes, i have tried with iTunes version 11.1, 10.1 and 9.1 still come up with the same message and will not open iTunes

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Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

I have a desktop imac with snow leopard 10.6.8 OS I have a time capsule that shows all restore dates of 2009 but there is a Jan 2012 restore that is faded looking and will not open to be restored.

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