I have a digital copy blu ray and it says my code is not valid?

There is no alternatives to click and get it. I bought the blu ray a while ago but just got my mac and want it on the cloud. It is the dark knight DVD digital copy. Anyone have a similar issue and resolve it. I put the code in exactly like it is written in the case.

Thanks hatstead  - I'd rather not change my ID email as we vowed to stop having 10s of different emails and passwords, but keep just 2 or 3 - and (idiotically) they are all @ this domain.
But maybe I'll have to set up a gmail one for this. I'd rather not use personal as it's a company purchase.
Is there a way of just registering a product from within my Apple ID, online?
Thanks!

Similar Messages

  • Blu-ray error:"file already exists", code "6" , Note : 118240 11771552 11826176

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    thanks in advance

    Thank you ram8kumar. I will answer step-by-step, as you did:
    - there is no subtitle in the project
    - .PSD file is not to large, 2 files 1920X1080 and only 2-3Mb, and they only used as menu (I did this a milion times before), there is no slideshow in the project
    - Disc name is not blank
    - there is no sledeshow (burning a slideshow with no pan and zoom or with no transition with H264 settings)
    Lest two might be the problem.
    - I exported .h264 files from PPro CS5 with Matrox MXO2 Mini with MAX, Matrox preset and if I remember right target was 30Mb/sek
    - Audio and video  track duration in the timeline was 1(one) frame  difference.
    Thank you agan, and I will post the results as soon as I will get done with it.
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  • Im trying to register my Photoshop Elements 11 and it says my email is not valid

    Hi - I bought PSE11 (upgrading from 6!) and installed it successfully.
    I then got myself an apple ID on this website, using my email - and that was fine.
    Now I'm trying to register the software (it keeps asking me to do so on load) but it says my email is not valid - despite it being the email I used here - ie my Apple ID email.
    Is it because my site http://bullion.directory uses one of the many new gTLDs and older software like elements 11 doesn't believe the domain exists?
    If so, should I set up ANOTHER ID using another email? Seems crazy...
    Or is there a way to register directly within my apple ID on adobe.com and cut out the software altogether?
    many thanks!

    Thanks hatstead  - I'd rather not change my ID email as we vowed to stop having 10s of different emails and passwords, but keep just 2 or 3 - and (idiotically) they are all @ this domain.
    But maybe I'll have to set up a gmail one for this. I'd rather not use personal as it's a company purchase.
    Is there a way of just registering a product from within my Apple ID, online?
    Thanks!

  • Blu-Ray Error: "file already exists", Code: "6", Note"video buffer undeflows.  Total bitrate is too

    Hi,
    I have just installed CS6 upgrading from CS4.  I am doing a large project (2.5 hours of video) and have transcoded 6 sections successfully from Premier Pro using VBR-1 - the default.  I saw somewhere on one of the forums that this may be a problem, but I cannot work out how to change to VBR-2 as it suggested or CBR for that matter.  I have added a second sound trak and to enure this was not the problem I deleted it again.
    I have tried several different options in Encore, and by increasing the max bit rate it seems to get further along, but I get the identical error.  Currently, without the second sound trach and with a max bit rate of 40 it writes 4.1gb of the 31.0 gb file (it's a double layer blu-ray).
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    Piccadillypunter

    Thanks for the update idea - I had looked for Creative Suite updates, but they dont show there - don't know why.
    I have now applied updates to Premier Pro and Encore.  I also re-transcoded all assets from premier pro using VBR-2 with a target just under 23 and a max rate just under 25 (it wouldn't let me get 23 and 25 but just a fraction under in both cases).  I then set up a completely new Encore project to ensure there was no "carry over" and tried again.  This time it gets 12gb into 29gb of writing the file and then gives the same error, but with a different ridiculous number -1.04nnnn.
    I'm out of ideas.  Does anyone anywhere actually successfully use CS6 to write Blu-ray images - or this simply a marketing ploy for something that doesn't actually work?
    This is sooooo frustrating - it gets so close, but then this bitrate thingy is a killer.  Does anyone know what the actual problem is - or is it a furfie  - (that maybe an Aussie expression - is it really not thast problem but that is what shows)
    Hope someone can help me.
    PiccadillyPunter

  • TS1292 I have purchased a gift certificate for iTunes from my account and got it in email for my daughter.  we tried to enter the code in the sign-up page in iTunes and it says the cade is not valid?

    I have the gift certificate I sent to My Daugther and it has two codes, one is PIN and the other one is a gift card number!  I tried entering each one and every time it says code not valid!
    Does anyone have a solution?

    You have a phone that was returned as defective. How it got into the market again is anyone's guess, but the ONLY way to resolve it is to call Apple, and that may not resolve it either if it was pilfered by someone at an Apple repair center.

  • HT1751 I am trying to retrieve songs from ICloud but its not letting me I've tried logging in  and it says my email is not valid even after i make an account

    I have 5th gen Ipod Nano and I have recently bought a new computer and have been syncing all of my music onto itunes.But when I try to login I get locked out. I have tried using ICloud but I still get locked out. So I created a new Apple ID, I have been forced by ICloud to do this many times in the past and eventually the ICLOUD icon will appear and I can sync all my music I have purchased on itunes in the past. I as a customer not only find this process very aggravating but also feel its a waste of my time and money that I have spent purchasing the songs because in a matter of weeks ICloud will log me out.When trying to log back in it will reject my email and password saying its not a valid account when I have already verified the account.  I have also experienced problems with the ipod itself, sometimes the Itunes won’t show that the Ipod is connected when it is or not syncing my music and also not allowing anymore songs to be put on it when it says it has not all the storage has been used up. I have tried uninstalling Itunes and then reinstalling it. The problem seems fixed for a while and then it starts again. I have had to deal with this problem for months now. I find this very frustrating. I don’t see the point in having an Apple ID or password when nobody but me accesses it on itunes. It would make more sense to have an option that will keep account logged in. I also find that your website does not offer any help when encountering this problem.The only options I have online are to login with my apple ID and change my name,email address or password. This also adds to my frustration with Apple. I have tried to turn ICloud on by following your instructions at help.apple.com but still find that the problem isn’t solved. I have looked on your site to see if I have an up to date Itunes downloaded and that ICloud installed correctly and I did. But still cant access my account or retrieve any of the music. I find there are many faults in your system which make it hard for me to enjoy using any of your products. If this continues I may just have to buy a different mp3 player and use that. I do not wish to stop using my Ipod.

    Hi DesCoop,
    You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
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  • Many of my songs have a "!" next to them and it says the song could not be used bc original file could not be found, what am I doing wrong?

    Help

    Your iTunes may have lost track of your music file location, you may find many of the songs in Itunes music library to precede with an ! symbol. 
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  • I purchased this program through amazon and cannot activate my code! I downloaded the 30 day trial but now that is done and I want to be able to use the program I purchased! Please help it says the code is not valid...

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    Post your issue here: Recently active topics in Photoshop Family about Photoshop Lightroom some one from customer service should pick it up.

  • HT1539 If I have a digital copy of a movie that came with the Blu-Ray will the digital copy be full HD, 1080?

    I bought the Toy Story 4 disc Blu Ray so it came with the DVD, Blu-Ray and digital copy. I downloaded the digital copy but it didn't come in full 1080 HD. Can I get the digital copy in Full 1080 HD?

    You can't without the code.

  • I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro already

    I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial

    I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
    Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
    So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try.

  • I have used my older Mac Pro and now my new 2011 imac fo play the many movies and TV shows I have dowloaded. Great results. But I also have a lot of Blu Ray disks.

    I have used my older Mac Pro and now my new 2011 iMac fo play the many movies and TV shows I have dowloaded. Great results.
    But I also have a lot of Blu Ray disks.
    I am going to load windows 7 via Boot Camp for other reasns. After that is done, and even with an external Blu Ray player, is it still not possible to play Blu ray movies?
    Thanks for your consideration.....

    I have used my older Mac Pro and now my new 2011 iMac fo play the many movies and TV shows I have dowloaded. Great results.
    But I also have a lot of Blu Ray disks.
    I am going to load windows 7 via Boot Camp for other reasns. After that is done, and even with an external Blu Ray player, is it still not possible to play Blu ray movies?
    Thanks for your consideration.....

  • Alternative to Blu-Ray and HD DVD players?

    I just watched The Keynote presentation for 2008 and saw that there is a new software update that revolutionizes the Apple TV. The first idea that came to mind is the battle between Blu-Ray and HD DVD. With the HD capabilities of the Apple TV now and Dolby Digital 5.1 support, would it be safe to say that, if one wasn't worried about having a hard copy of the HD movie, the Apple TV could be an alternative to the battle of the current generation of formats?
    Could one say that the Apple TV does the same job as these high definition players? Let it be noted that I haven't experienced movie quality in iTunes yet.

    There are 3 separate issues here.
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    Second, all BRD and HD/DVD players "upscales" 480i DVD (Stand Def) content to 1080i/p, which can be quite good. I've not been impressed with ATV's ability to upscale 640x480 content (iTune SD content) to large monitors. Also, SD DVDs are actually encoded at over 800x480 for widescreen content these days and bitrate is much higher than 1500 for iTune movies.
    Third issue:
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    So the long answer to being BRD or HD/DVD player alternative is it depends. One must tradeoff the benefit of a dedicated player in addition to ATV (or MacMini for that matter).
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  • Best workflow for burning Blu-ray and DVD

    Hi,
    What's the best workflow for effciency sake for burning both a Blu-ray and a DVD of the same project?
    Essientially I'd like to export and create a menu once, then be able to downrez to DVD. However, I'm not sure that is possible since blu-ray and DVD are differnt codecs.  
    Thank you

    The only way that you can get acceptable re-scaling of menus is to go from BR to DVD, and do the editing in Photoshop.  Simply re-scaling the menu here will not give acceptable results.
    I usually copy the various button layers from the BR menu to a new DVD menu file created using the provided Photoshop preset.  You will still have to do  some manual re-scaling and alignment.  The thing that has given me the most trouble over the years is round button highlights - a segment is often chopped off.  Font sizes will probably need adjusting too.
    Unless you are adept with handling layers and groups within Photoshop, it may be easier to start again.
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  • Macbook pro late 2011, completely messed up, everything I click it brings up beachball very slow, blue ray and hd unwatchable as it jerks. genius bar app didnt help at all, very disappointed, can some1 help me?

    Macbook pro late 2011, completely messed up, a macbook pro of this year should not be operating like this, everything I click it brings up beachball very slow, blue ray and hd unwatchable as it jerks. genius bar app didnt help at all, very disappointed, can some1 help me?

    You have a hardware problem. It is probably the hard drive is either to full, not enough free space, or it is starting to fail.
    If you have an external drive connec that to the system and use the Recovery HD, Command + r keys at startup, to install a clean fresh copy of OS X Lion on the external then run the system from that. It will be slower but if you don't get the beachball then that is the sign your internal drive is on its way out or is filled up with files and not enough free space.

  • I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?

    I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?

    I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
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    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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