I have a disabled iPod touch that I cannot open; I have 2 girls with different ipods on the same account.  any suggestions?

I have 2 daughters with ipod touches; both were hooked up using the same iTunes account.  one is disabled and she can't remember her passcode.  how can I get her ipod open?

Connect the iPod to the computer she syncs her iPod with.  Then restore the iPod via iTunes.  If iTunes asks for the passcode and you can't enter the passcode, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
For how to restore.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

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    Kaba Gilgen AG
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    tel: ++41 (0)31 734 43 02
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