I have a docment that is in que and can't delete it. How do I delete it?
I have an HP Deskjet D1660 and I have a document in que that I can't seem to delete.
What can I do to get rid of it so I can try to reprint it?
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If the printer is in a mobile usage make sure you properly power down the printer when you are done. The printer must be powered off by its power switch and then sufficient time given to let the printheads properly park. If power is removed without properly turning off the printer and allowing it to park the printheads then the printheads may dry out and clog. (This is likely to be more of an issue with the color cartridge.)
Also avoid temperature extremes - inside a closed vehicle in the summer temperatures can easily get to 50C or more and this can also shorten the cartridge life.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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