I have a download problem with a movie on ipad mini.
Hi,
I have an ipad mini for my son and bought a movie for him but it didn't download properly the first time and so I deleted it and tried to reload it from iTunes. My problem is that the blue bar for the download time is full but the movie isn't in the videos app. On the download section in iTunes it says download error tap to retry and then the movie could not be downloaded at this time try later. I've been trying for weeks! There is an edit tab but no option appears for this movie. So I can't delete the download restart it or anything!
There is enough memory on the ipad, the movie is 1.2gb and the ipad 1.6 available. I'm not sure if rebooting to factory settings is the way to go not wanting to lose anything. The movie is just stuck and I can't budge it!
I also have another son and his account for his ipad is linked with the other. His movie download fine. We have a good strong wifi signal, I receive emails and check out the net fine but this movie has stumped me!
Any advice would be gratefully accepted! He's itching to watch his movie! Hope there's enough info.
Thank you
Jo
Thanks for your fast reply but I've deleted more apps and now have over 3gb free but I'm getting the same message that it cannot download. There is no option to cancel the download either.
Lol my son hasn't stopped asking to watch it! Driving me mad! :)
Can I restore it safely to factory settings and then reload the movie afresh?
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