I have a droid DNA by HTC and cannot download apps anymore, it just says installing and goes on forever

My droid DNA will not download apps anymore, it just says installing and goes on forever

    Alan5,
We want you to take advantage of getting new apps on your phone. Do you get an error message? What software version is the phone on http://www.verizonwireless.com/support/knowledge-base-68530/? How much memory does your phone have currently http://www.verizonwireless.com/support/knowledge-base-67366/?
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