I have a Dv6-3160 US. The bluetooth mouse periodically unpairs and won't reconnect any ideas?

I am using a Microsoft Notebook Mouse 5000. I have had to uniinstall and reisntall the bluetooth adapter several times. Any fixes for this problem?

This is more about your modem then anything. Sometimes you'll need to unplug and plug back in your modem. Consider it a glitch from the ISP or just the modem in general.
when I need to turn something off then on I try the modem first. This when I'm not doing any ware and tare to the device.

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I got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

See #C10 in Time Machine - Troubleshooting.

After the update iTunes keeps crashing and won't play any of my music and keeps restarting my phone.

After the update iTunes keeps crashing and won't play any of my music and keeps restarting my phone.
Anyone else have this problem and resolved it?
Thank you!

Well, I hadn't rebooted after the 7.1.1 upgrade, but obviously I had to restart iTunes. After I rebooted my iBook iTunes worked... Maybe the 7.1.1 update should be marked with a must reboot?

I can no longer access the itunes store and don't know why.the browser bar at the top loads half way and then stops. Any ideas?I am on windows 7.Thanks.

browser bar at the top loads half way and then stops. Any ideas?I am on windows 7.Thanks.

it seems to work when you reset the port
try this only after you've made sure that any antiviral/firewall software isnt blocking iTunes and the internet connection settings are fine
1. go to windows, accessories and right click on command prompt and run as administrator
2. type in netsh winsock reset (i know sounds ridiculous but it works type WITH SPACES) and press enter
3. Message saying "winsock reset successful now reboot your computer"
4. restart your computer, and open iTunes..backup should run much smoother and faster
5.Click on iTunes store might be working now

After upgrading to Mavericks on my MacBook, I'm not able to download third party applications like Dropbox and MyCleanMac 2. After clicking the download button, the screen just turns dark and is frozen. Any idea what is happening?

After upgrading to Mavericks on my MacBook, I'm not able to download third party applications like Dropbox and MyCleanMac 2. After clicking the download button, the screen just turns dark and is frozen. Any idea what is happening?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

HT201364 I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge - Any idea what I'm doing wrong?

I'm trying to download Mavericks to my i-Mac for the fourth time and it just says 'Paused' and won't budge - Any idea what I'm doing wrong?

Hello AdeShaw,
You may need to restart the computer, if you haven't done so already. Should that fail to resolve the issue, we've an article that can help resume the download.
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485
Cheers,
Allen

When I click on a video in a website, the screen is just dark and nothing happens. Any ideas?

Videos are able to play on my computer in Internet Explorer, but in firefox, the video box is dark and nothing happens.
Application Basics
Name
Firefox
Version
6.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.1) Gecko/20100101 Firefox/6.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
DVDVideoSoft YouTube MP3 and Video Download
4.2.1.9
true
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
DVDVideoSoftTB Community Toolbar
3.18.0.7
true
{872b5b88-9db5-4310-bdd0-ac189557e5f5}
Elf 1 Community Toolbar
3.18.0.7
true
{22e03916-85c5-44b0-8dc9-1830c11238d9}
Freecorder Community Toolbar
3.18.0.7
true
{1392b8d2-5c05-419f-a8f6-b9f15a596612}
SporTV Community Toolbar
3.18.0.7
true
{a298ed31-d405-40e2-880f-b7511948e582}
TV Bar 1.2 Community Toolbar
3.18.0.7
true
{70a38074-97a6-45da-b1a1-34b0a34dc3ff}
Google Toolbar for Firefox
7.1.20110512W
false
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Console
6.0.20
false
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Skype extension
5.3.0.7550
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
SOE Web Installer
1.0.3.135
false
{000F1EA4-5E08-4564-A29B-29076F63A37A}
vShare Plugin
1.0.0
false
vshare@toolbar
Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20110830092941
browser.startup.homepage_override.mstone
rv:6.0.1
dom.disable_open_during_load
false
extensions.lastAppVersion
6.0.1
general.useragent.extra.scopes
;ShopperReports
gfx.direct2d.disabled
true
keyword.URL
http://search.conduit.com/ResultsExt.aspx?ctid=CT2856415&q=
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1374799174
places.history.expiration.transient_current_max_pages
126728
places.last_vacuum
1304541882
print.print_printer
Microsoft XPS Document Writer
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl2
true
security.enable_tls
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.1840
Driver Date
7-3-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.2.9200.16492)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.

upgrade graphics drivers and firefox its self
* https://www.mozilla.org/en-US/firefox/all/
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

I have to use a wireless mouse with my MacBook Pro because the touchpad does not consistently work. Now, the wireless mouse is not consistently staying connected. Any ideas??

Why doesn't my Apple wireless remote remain connected? It is frequently giving me a "lost connection" signal and since the touch pad works intermittently it has become frustrating.

Hi at eeze,
If you are having issues with your wireless mouse, you may find the following article helpful:
Apple Support: Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Regards,
- Brenden

I am trying to edit my Google Place page but the edit site is flashing and won't take any information...Bing business page as well...works fine on IE. IT guy says that I should uninstall firefox and then reinstall???

When I click on edit for Google places (or BING business site) the site flashes...strange numbers appear the map flashes on and off and finally gets timed out where the message is "Slow down, you are working too fast for Google"
The edit function works fine in IE but, of course, my preference is FIREFOX...IT guy says uninstall Firefox and reinstall???

Someone recently noted a problem staying logged on the Huffington Post since it became connected with AOL. The workaround for that is to change your connection setting here:
orange Firefox button (or Tools menu) > Options > Advanced > Network
Click the "Settings" button and choose either "No Proxy" or "Use System Settings" option, and OK the change.
Not sure whether Washington Post could be affected by that same setting.
In reviewing your extensions, I'm puzzled that you have both DoNotTrackMe and SavvyConnect. The first one seems to aggressively block certain communications with websites (potentially affecting functionality) while the second one seems to report on your browsing habits (they better pay well is all I can say). Have you tried disabling both of those to see whether that has any effect?
orange Firefox button (or Tools menu) > Add-ons > Extensions category

HT1694 I get an error saying my iPad cannot connect to the server. Both gmail and hotmail accounts. Any ideas? Already deleted and reinstalled and still not working

Help with this error

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

I have keynotes on my iPad2 and keynotes remote on my iPhone 3GS and I have them both connected to the Bluetooth but my iPad states that there's no connection between them how do I fix this

I have keynotes on my iPad2 and keynotes remote on my iPhone 3GS and I have them both connected to the Bluetooth but my iPad states that there's no connection between them to use the keynote remote how do I fix this?

Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete.

After updating OS X 10.8.5, bluetooth is not available in the menu bar. The Magic Mouse is recognized and working but the bluetooth mouse functions do not work.

After updating OS X 10.8.5, bluetooth is not available in the menu bar.
The Magic Mouse is recognized and working but the bluetooth mouse functions do not work.
I have downloaded and installed 10.8.5 combo but it does not help.
Menu bar - System Preferences/ there is no bluetooth item
I restarted with cmd + alt + P + R it doesn't help.

Did you try the suggestions from your other post on this?

I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

I have a problem with the synchronisation of my iPhone and iPad with Outlook 2007 on my 64-bit Windows 7 PC. For several years, I have had no problems with the synchronisation by cord connection and iTunes between these programmes. However, a few months

I have a problem with the synchronisation of my iPhone and iPad with Outlook 2007 on my 64-bit Windows 7 PC. For several years,
I have had no problems with the synchronisation by cord connection and iTunes between these programmes. However, a few months ago I decided to use Mobile Me. However, there were problems with duplication of calendars and then “rogue events” – which could not be deleted – even if deleted on Outlook and on the iPhone (or both at the same time) – they would just reappear after the next synchronisation. All other synchronisation areas (eg Contacts, Notes etc) work fine.
I have looked for help through the Apple Support Community and tried many things. I have repaired my Outlook. I have repaired my .pst file in Windows. I have re-installed the latest version of iTunes on my PC. I have re-installed the firmware on my iPhone. I have tried many permutations on my iPhone. I have closed down all Mobile Me functions on the iPhone. I have spent upwards of 24 hours trying to solve this problem.
What am I left with? Outlook works seamlessly on my PC. My iPhone calendar now has no events from my calendar, but does not synchronise through iTunes. Nor does it send events initiated on the iPhone to the Outlook. I am at the point of abandoning iPhones and iPads altogether. I need to have a properly synchronising calendar on my phone. Do you have any suggestions?

In the control panel goto the "Lenovo - Power Manager" and click the battery tab, there is a maintenance button in there that will let you change the charging profile for your battery. (from memory, so exact wording may be off)
The lower the numbers you use there, the longer the battery *should* last. These batteries degrade faster at higher charge levels, however storing them at too low of levels is also not good for them... I've read that 40% is optimal, but just not realistic if you use your computer.
--- ThinkPad T61 / Win 7 / Core 2 / 4gb RAM / Nvidia / Still used daily --- ThinkPad Edge 15/ i5 / Win 7 / TrueCrypt / 8gb RAM / Hated it, died at 1 yr 1 mo old --- ThinkPad T510 / Win 7 / TrueCrypt / i5 / 8gb RAM / Nvidia / Current primary machine --- ThinkPad X220 / i7 / IPS / 4gb / TrueCrypt / My Road Machine

Is there another way to close apps other than deleting them from the multitask bar.....I have a small crack in the bottom of my screen and that part of the screen does not recognize the touch. :(

Is there another way to close apps other than deleting them from the multitask bar.....I have a small crack in the bottom of my screen and that part of the screen does not recognize the touch.

There's generally no reason to be closing them that way at all. The apps you see in the recents bar are just that, apps that you used recently. Most of them are doing absolutely nothing. The only apps that are really doing anything in the background are ones that play music and ones that are using location services. Just leave them be.
Best of luck.

I have a Dv6-3160 US. The bluetooth mouse periodically unpairs and won't reconnect any ideas?

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