I have a DVD-RAM Drive(ATAPI DVD A DH16AYH) It Can't read dual layer DVD's.

Hello Sir,
I have a DVD-RAM Drive(ATAPI DVD A DH16AYH) which can't read dual layer DVD's also has problem in writing DVD's.
When i burn a single layer DVD at last i.e, at 100% or just before finishing i get error DVD writes Fail "Disc write fails to write Disc-at-Once".
What Should I do? 

i have the exact same disc drive,it has Never worked.nobody at hp would talk to me about a warrenty replacement unit.ever

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