I have a earphone with mic but it doesn't work on my iPod 4G. Could there be a possible way to fix it. Please help :)

I have a earphone with mic but it doesn't work on my iPod 4G. Could there be a possible way to fix it. Please help.
-Reyner

Hi chrissyfromrenton,
you just have to close completely you Ipod (push 5-10 seconds on the button to open/close you ipod and slide the turn off) after open the ipod and it suppose to be correct I hope I answer to your question!
Annie

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