I have a error code A12E1 when i try to make an update of CC. Can you help me please?

Hi pl racine,
Please check the KB : A12E1 error installing Creative Cloud products | CC
Regards,
Rave

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I have an error code A12E1 when updating

I have an error code A12E1 when updating

Hi Derek, I've been a Creative Cloud subscriber since July 2013....I have been prompted by my Creative Cloud desktop manager to update 4X since August of this year. Each and every time I try and download and update I get the same error message: A12E1!
I have downloaded other users fixes for this, I've tried and used other soluitons offered on Adobe's forums by their own reps, I've called Adbobe tech support on the phone on other occasions....and each time I'm assured that this problem is fixed. And each time, sadly, it is not. I use an iMac with OS X v10.7.5. In addition to waiting for hours for call backs or 50 minutes + for an agent to help me on-line I finally decided to no longer seek Adobe's technical assistance on this as it is now obvious that they are incapable, or unwilling to fix this problem. So.... here is my solution (and if you are on Windows, sorry I can't give you step by step...but the same general solution should still work). Again, these are MAC instructions:
- Go to "Go" pull-down menu, top left menu bar on your desktop
- Select "Computer"
- Expand the folder called: "Applications"
- Double-click the file called "Uninstall Adobe Creative Cloud"
- Once done, do the following:
- Open your browser and go to: www.creative.adobe.com
- Then, log-in to your Creative Cloud account (have your username and password at hand)
- Click on the "Creative Cloud" icon amongst all the other app icons in the Adobe creative suite
- Follow prompts to do the download/install....once done you will have the latest version of Creative Cloud (inclusive of any updates that would have prompted your CC desktop manager to tell you to update).
Uninstall and reinstall works everytime! It is unfortunate that this is what some of us have to do to update CC desktop manager. At least it takes far less time and far less aggravation than speaking with an Adobe rep and consuming hours of your valuable time while trying to meet crushing deadlines. Maybe one day Adobe will fix this in addition to the problems they recently had where hackers breached their servers and stole gobs of data about users, passwords and accounts.
Adobe....if you are listening or monitoring this forum.....you really, really, really, need to fix this problem - you are the ones setting the expectations and offering this service. When a company can't meet the expectations they set you serve only to damage your brand!

I have an error code 80040154 when I try to download updates, why is this?

I am running Windows Vista 32 on HP Pavillion m8400f. When I try to do a download, Windows installer gives me an error. I am confused and very upset. This has been going on for months now.
I went to Microsoft and followed their instructions to no avail.
Can you help me?

throwawayacct wrote:
Your response is unnecessarily hostile, the user has a right to be upset here however he is calm and you are behaving improperly. Your passive aggressiveness is obvious and your 'assistance' was unhelpful.
If you are able to help the user please do so. We do have moderators here in the forum. I seriously doubt that we are in need of self appointed individuals (that would be you) who somehow feel they have the right to judge a response that someone else made.
Why not take the time toshow us that you know what you are talking about. You can do that by actually helping resolve the original poster's thread instead of complaining. If you thought my response was hostile, it makes me wonder what alternate universe you live in.
Have a good day!
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi sheba15,
Welcome to the Support Communities!
If you require assistance resetting your security questions, click:
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I am getting this Error Code: U44M1I210 when I try to do the update on Adobe elements 13.1

Can't update adobe premium elements 13.1

Anwesha
Many thanks for your contributions to this thread.
I had no problems downloading and installing the Premiere Elements 13.1 Update or Elements Organizer 13.1 Update on Windows 7 or 8..1 64 bit, but
others have.
And so far the major suggestion that has worked for many has been disabling antivirus and firewall(s) before the update. The new user account with
administrative privileges suggestion popped up but without any verification that it worked for anyone.
So, the Adobe news about
deleting the following folder and then try to apply the update:
C:\Users\<user name>\AppData\Local\Adobe\AAMUpdater\1.0
is welcomed. Moving forward with 13.1 Update failure reports, I will track of the outcome of that suggestion to remove the 1.0 Folder in the path that you point to.
Thank you.
ATR

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I tried the diagnostic tool but got 'green lights' on everything ?
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Getting error code A12E1 when trying to install CC update -- help! (Mac OS 10.7.5)

Getting error code A12E1 when trying to install CC update -- help! (Mac OS 10.7.5) I have disabled my security software, but that doesn't help. Any ideas?

http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

I'm getting an error code (A12E1) when trying to install Creative Cloud for photographers. Agraphers

I'm getting error code A12E1 when trying to install the Creative Cloud app for photographers. Can anyone help me get installed?

Hi Redrock,
Could you try the solutions described here:
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Thanks,
-Dave B

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I have an error code -8002 when trying to emty my trash!

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The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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Get error code 0x80070643 when I try to install Sql Server 2008 R2 Service Pack 1 (KB2528583)

I keep getting error code 0x80070643 when I try to install Sql Server 2008 R2 Service Pack 1 (KB2528583)
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Hi JamesRead,
According to your description, when you install SQL Server 2008 R2 service pack 1, we need to verify if
you must have administrative rights on the computer.
There are multiple files available for the download, you will be prompted to select the files you need. We need to verify if you run the SQLServer2008R2SP1-KB2528583-x64-ENU.exe. Or you can install SQL server updates from the command
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Sofiya Li
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TS3694 Why am I getting error code 3194 when i try to restore my ipod?

Why am I getting error code 3194 when I try to restore my ipod touch 4th generation

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
http://support.apple.com/kb/TS3694#error3194
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iPhone Error 3194 - How to Fix iTunes Error 3194?

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I have a error code A12E1 when i try to make an update of CC. Can you help me please?

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