I have a family member passed away and cannot unlock her iPad mini

I have a family member that passed away and left behind an iPad mini. No one in the family knows her iTunes password and it doesn't look like she synced it with a computer. Is there any way to erase and re-set it? We tried recovering the password on Apple's website but do not know the answers to her security questions.

Hey there Toni,
It sounds like you are needing to unlock this iPad but the passcode is unknown. I'm sorry to hear of your loss. According to the following article you should use recovery mode to restore the iPad and be able to use it. The caveat to this is that it will delete all the data on the iPad.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Thank you for using Apple Support Communities.
Cheers,
Sterling

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Family member passed away. Need to unlock, iPhone, iPad mini, Macbook Air

My Grandad recently passed away and has left me with an iPad mini - Wifi only, iPhone 4s and a Macbook Air 13 inch. All of which are passcoded and locked to his e-mail account. However no one in our family knows his password.
Of course I'm sure people use this story all the time when this have been stolen - So I'm just looking for some help.
If I need to go to an Apple store with the death certificate I am more than happy to do that, I have the serial numbers of the macbook and iPad I took a photo of the box before I threw them out.
With the iPad I have reset the factory settings except it still wants me to sign in the with original Apple ID - being my Granddads e-mail and password. But as I said I don't know these.
If someone could point me in the right direction that would be great.
Thanks

Hey there Toni,
It sounds like you are needing to unlock this iPad but the passcode is unknown. I'm sorry to hear of your loss. According to the following article you should use recovery mode to restore the iPad and be able to use it. The caveat to this is that it will delete all the data on the iPad.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I'm forget my icloud password and cannot open my ipad mini now

how to find back my icloud password?
if not, i can't open my ipad mini

K.k wrote:
how to find back my icloud password?
See here > iForgot

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I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829)

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<Link Edited by Host>

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I have a family member passed away and cannot unlock her iPad mini

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