I have a file that is something I recorded on my camcorder. I am trying to open it and it keeps saying that a required codec isn't available. This is the name of the file. M2U00001.MPG. What can i do to get it to play.
I have a file that is something I recorded on my camcorder. I am trying to open it and it keeps saying that a required codec isn't available. This is the name of the file. M2U00001.MPG. What can i do to get it to play.
The info in this thread should help you - https://discussions.apple.com/thread/3648239?start=0&tstart=0
Similar Messages
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I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.
Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired and will not let me access it.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I sign out of my imessage and i tried logging back in and it keeps saying my password incorrect but i know for a fact im using my right password i dont what to do its just not letting me log in
Updating Snow Leopard won't help. You need to Upgrade OS X to Lion or higher if your system will support it. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion and Mavericks requirements are the same, and are shown here: http://support.apple.com/kb/HT5842.
If you can run Mavericks, you can download a free upgrade from the Mac App Store. If your system can only run Lion, or you need Mountain Lion rather than Mavericks for software compatibility reasons, youcan contact the online store at the number shown at the bottom of this page and purchase a redemption code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you should be aware that PPC programs such as AppleWorks will not run on Lion or above. You may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table. -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
Whenever i open iTunes it tells me that 2 of my downloads cannot be completed because the file may be corrupted. I cannot get rid of this message or complete the downloads. Other downloads worked. What can i do to get rid of this warning message or complete the downloads?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
The document “EK000011.AVI” could not be opened. A required codec isn't available. Can anyone tell in very simple terms what I need to do? I am trying to open video files to a mac and the aformentioned message comes up
Download and install the free VLC: http://www.videolan.org/vlc/download-macosx.html
It runs a multitude of file formats. -
Quick time Player can't open because a required codec isn't available. The DVD I am trying to play was made on an IPAD. My Imac came with a IMac Application install DVD, A IMac Mac OS X Install DVD, & iWork, I don't think I have iLife What additional software do I need?
Perian 1.2.3 *should* work for both QuickTime & and QTX in Mountain Lion. Regardless of the filetype container, whether it is a Matroska (.mkv) or a .mov. As to the actual encoding of the file (h264, .mp2, whatever..) I have found most play, even older formats.
Even though it's no longer supported and is a dead project, it works just fine. It will load as a System Preference file and adds to the Other category in them.
I think in 10.8 you've still got support for QTX so it may work with that. (in Mavericks, it only works for QT7)
If not, just run QuickTime 7.6.6.
http://perian.org
If no luck there, you could also try VLC at http://www.videolan.org -
I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?
Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H. -
Hello,
This is the error message I get when I try to watcha burnt dvd, can anyone tell me what I need to do?
thank you
QuickTime Player can't open "solea-antonio-walter.mov" because a required codec isn't available.Quicktime X is a great little piece of software. However, Quicktime X is very finicky on which codec/file format it can decode/play.
Luckily, there are DOZENS of alternative video/media players and extensions available for the Mac. Some of them are even FREE. Some of the better FREE ones include...
PERIAN (quicktime extension)
http://www.macupdate.com/app/mac/22923/perian
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC Media Player
http://www.macupdate.com/app/mac/5758/vlc-media-player
NICEPLAYER
http://www.macupdate.com/app/mac/15136/niceplayer
... And if none of those work, there is a possibility that, that video file may be corrupted. -
I cannot get the AVI files to play on my iMac. They were copied over from the PC and I can see them but when trying to open them I get the message "The document “Mural.avi” could not be opened. A required codec isn't available." As far as I know I have the most recent version og Qucktime.
Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
(85018) -
my ipod touch isnt working with itunes so i can put new music on it and it keep saying that my ipod is a camera device so what should i do?
Hi heggedus,
This article contains information on iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari -
I can't get the Siri dictation tool to work when I access the Internet via Wi-Fi at work. It will work if I access the Internet with a cellular connection. What can I do to get it to work on the Wi-Fi?
Thanks for your note. My tech dept could not come up with any explanation for the dictation tool not working. We have about 1,000 employees in our office - I think I will send an all employee message to see if anyone else has the issue.
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The first i connected my iPad with the iTunes in my pc, the covers from my music álbuns disapeared, what can i do To get them back??
The covers are still in my iTunes, just disapeared from the IPad. All my álbuns have a grey cover now...
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I have a slew of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document “001.MPEG” could not be opened. A required codec isn't available." Any advice on getting these to play? Thanks!
Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
(85018)
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