I have a firefox desktop version 6.0.2 on my winXP but on add on site it says i have 3.5.3. I have tried to uninstall and install again. didn't work. What is the problem?
when I got to the add-on site and try to download an add-on it says I have version 3,5,3 and it is not compatible. Tough I recently updated to 6.0.2. When I open the about window I can see I have 6.0.2 version.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
Similar Messages
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Hi, I can't update my Photoshop in the CC. all other programs are working fine with the updates. only photoshop isn't. I've already tried to uninstall, and install again and it didn't work.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
My downloaded paid for video loses sound every 15 or so minutes, so I have to contstantly log out of iTunes and log back in and then it works - what's the problem (apart from what I've just said), does anybody know?
What ISP?
What router?
Who made it, what software?
Is it just the iPad ( Anything else using wifi at your place having problems? ) ?
Give us something to go on. -
My Apple TV controller stopped working with my tv box. I changed battery. But the remote controller works in the store and it controles my iMac . What is the problem?
Hi Ron.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen. -
Recently when I connect my iphone 4 to my Mac for normal synchronising i found after a few minutes all my purchased apps were deleted and gone ? I have no problem to retrieve them back but that is exhausting and I am feeling sick ? what is the problem ? please help me and thank you
Make sure Sync Apps is checked on the Apps tab of your iTunes sync settings and that all the apps are checked that you want on your phone. Also be sure that your computer is authorized for all Apple IDs used to purchase your apps (and other media) in Store>Authorize this Computer.
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have the same problem tried the signing in and out, rebooting, uninstalling and back again nothing is working, on 4th download of creative cloud still coming up with lightroom 5 after signing in anf out, also signing out dowloading and signing in, spent 2 days on this, just cannot spend days on trying tricks and hacks
I am getting so mad because I cant even sign out OR quit! They are both grayed out. I have the spinning blue wheel in my apps and am trying to fix that but none of the solutions are working.
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Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?
Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt -
Tried to access programs and get Error: 16 message. What's the problem? Please help! Photoshop, photoshop elements, Dreamweaver - none of my Creative Cloud apps will start-up, since my last update. I need to access these programs for jobs I'm working on.
Hi wdriver,
It seems like due to some unknown reason permission from the Licensing folder is removed. Please try launching any of the apps by right clicking and select Run as an Administrator, it should fix the issue by doing that.
Please let us know if it helps.
Regards,
Abhijit -
I re-set password using specific user ID but when I put new password in it does not say incorrect password it just spins and spins never accepting it. What is the problem?
Update on my problem connecting in Itunes with my Airport Express. Not sure if anything I tried made a difference
but I finally got the Pop up window saying this device requires a Password. I entered the password and I can once again use the Airport Express as a remote speaker. -
In iTunes v 10.2.2, InternetRadio stops and rebuffers every 30 seconds. What is the problem and what can bedone about it? I'm running Mac OS X 10.6.7 0n a 2.4 G Intel Core 2 Duo iMac.
In iTunes v 10.2.2, InternetRadio stops and rebuffers every 30 seconds. What is the problem and what can bedone about it? I'm running Mac OS X 10.6.7 0n a 2.4 G Intel Core 2 Duo iMac.
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My July 2009 iMac with OSX Mavericks "iMac is not supported" when I tried to perform bluetooth with my iPhone 5. What is the problem. thanks
Bluetooth is only supported for tethering.
Barry -
Frequently, when using firefox, it stops browsing. It will say in the progress bar on the left "Stopped" and I can't browse. What is the problem?
Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
* http://kb.mozillazine.org/Zoom_text_of_web_pages -
my brand new mac book pro, which I've only turned on about 20 times since I purchased it, start making a loud constant clicking noise today -- it sounded like a combination of a computer notification tone and a weird druming sound. What's the problem?
Is this thing a piece of junk? My MacBook Air is running fine. I've literally only charged the MacBook Pro battery a handful of times -- it's brand new.At these prices don't screw around. Just call applecare to arrange an appointment at the nearest apple store.
Alternatively post in the Macbook Pro forum. This is the Mac Pro forum. -
I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.
cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
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Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
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Let us start here and then decide what next.
Thank you.
ATR -
In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!
settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
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one of those shall work. The last step would be to restore your device (apple.com/support) HT1414
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