I have a first gen ipod which is being recalled, and after going thru the process of registering my ipod I did not receive a barcode to send my old ipod back to apple with. I wasn't sure if apple would send me some packaging to return the ipod.

I have a first generation ipod nano which is being recalled, and after going thru the registration process was meant to get a barcode to send the old nano back with but it was blank. In the registration process it also mentioned about apple sending out packaging to return the old ipod. Just wondering if anyone has been thru this process and can offer advice?

Yes they will send you a box with return label. I have been waiting for a month for a box. Just got off the phone with customer service and they said it would be another 3-4 weeks before I receive a box for replacement. Once I send it in it will take another 6 weeks to get the replacement after they receive it. I also hear it a 1st gen nano that will be the replacement.Apple says they were overwhelmed by the response to the recall. Looks like they dropped the ball when they have to spend the money!

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My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?

My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
Please help me out as this is very irritating. This has been happening for the last 20-30 minutes. It had roughly half battery left.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have been trying to download a new update and it goes thru the strokes and restarts but the update version does not show when I go to "about this computer" to see what version is on. Any ideas what is wrong?

I have been trying to download an update on my MacBook Air and it goes thru the process and restarts but the update does not load. I know it is not loading because when I go to " About this computer" the version does not show it updated. Any help would be appreciated. Thanks

trying to download an update
v10.6.8 is as far as Snow Leopard can be updated.
Which update are you trying to install ??

Why does my scanned docs. come out with all colored lines on it after going thru the top feed try?

why does my scanned docs. come out with all colored lines on it after going thru the top feed try?

hi there,
could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have a first gen. ipod i turned it on and then it shut itself back off. Now wont go past the apple screen what happend?

My first gen.ipod shut off by itself and won't get past the first apple screen.When I turn it on the apple screen comes up then it shuts back off.

You should do a DFU.
Steps to DFU
Turn your device off. Press and hold the Power button until the Power slider appears. Slide it to the right to turn the device off. Wait for your device to completely power down before continuing.
Plug into your Computer.
Press the Power button. Hold the Power button for 3 seconds.
Press the Home button. After the first 3 seconds, press and hold the Home button while continuing to hold the Power button. Do this for 10 seconds.
Release the Power button. After exactly 10 seconds of holding both buttons, release the Power button but continue holding the Home button. After a few seconds, a message will appear in iTunes letting you know that the device has been detected. The device’s screen will remain blank if done successfully.
Then you should restore it and put all your info back.
*Make sure you back it up before you do this*

Have a first gen ipod touch and it is not showing up on my computer, it is in my devices but won't show up so I can put music on it. it syncs please help

I don't know hoIw to fix this problem, anyone. I have tried to add device, but like I said it is already on the devices but won't show up in the computers so I can put music on it syncs on the itunes site it also says my ipod on the itunes site but no itunes logo shows up any help is appreciated thanks

Have yu tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I have a first gen ipod touch, is there a way to get previous versions of apps like spotify?

I have heard that you can get previous versions of apps somewhere. Does anyone know how to do this? I believe it is running either ios 3 or 4...

Not for a 1G. It works for 2G (IOs 4.2.1) and later only
'Last Compatible' Version of Apps for Users Running Legacy Versions of iOS - Mac Rumors

Having problems restoring a first-gen iPod

First time posting but I am out of ideas and even Google has limits so I'm giving this board a try.
I have a first-gen iPod. I purchased it in October 2001 and it's in great physical condition. Only problem was that the battery would no longer hold a charge. No problem: I bought a new battery, installed it, and then I was good to go.
iPod powers on and my music library is right there as expected. I decide to get a bit creative. Since the music is technically paired with an iMac that I no longer own, I decide to restore it. Only problem is that the iPod will not allow me to restore. It did however allow me to begin the restore process, complete it, and then tell me to unplug and then replug to wrap up. The restore never worked though and now the iPod is useless.
It did occur to me that back in 2001, iPods would not work on PCs. I have a pretty new Dell and have tried to restore with it but I get error #1439.
The iPod screen shows a folder and a exclamation point which to me means it has no file system. It will work as a portable hard drive (lucky me).
I doubt it is a hardware/HD error.
Any luck or ideas in getting an iPod to restore? I'm using a Mac Mini running 10.5. Specifically, if there is an old version of the iPod updater that has been proven to work, I'd love that information.
Thanks in advance for any help that you can provide.

I doubt it is a hardware/HD error.
What makes you think that? The 1439 error is often signs of hard disk damage.
What if you do a low level reformat of the iPod's HD using Disk Utility and then try restoring it in iTunes again?
B-rock

What do you do if your iphone 3gs displays a tether picture to itunes and won't change? After going throught the manual i came up with a error message1002

What do you do if your iphone 3gs displays a thether picture to itunes? It won't change and after going to the manual and following directions, I find it is an error 1002. What does this mean?

Error 1002, 1011, 1012, 1014: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content.

Can not download any apps from app store with my first gen ipod touch

I am able to search for apps and maneuver around the app store, but i can't download anything. The button that says "FREE" or has the price of the app is unresponsive. There does not seem to be anything wrong with my screen since I'm able to use any apps I already have.
A google search turned up a couple of discussions from others that seem to indicate this is a recent issue.
I'm using a first gen ipod touch with the latest OS it can use.
Does anyone else have this problem?

For me the problem started on my IOS 3.1.3 Gen 1 iTouch sometime between my last purchase on 12/10 and a sync. So a sync didn't preceed it. I discovered it when I tried to purchase an Audiobook. I can do podcasts, buy individual songs, but that's about it. I can update apps so long as I do them all, although update has been like that for awhile. I can't buy apps (even free ones), audiobooks, or albums using the Touch directly. I can't see many of the screen previews for apps and I can't review feedback on productcs either. I don't have any problems transfering purchases from my computer to my Touch using the iTunes app. I guess I eventually figured Apple might go here, but I sure haven't seen any announcement they were gong to do it now, so if it's intentional, it was sure done in an unfriednly way. I'm a developer, so I understand having to move on, but my Gen 1 is no where near end of life, even if it can't run the latest IOS. I was an early adopter of the Touch, so I'm one of millions that helped IOS devices become popular. I have newer IOS devices in the household under the same AppleID and another, and they work perfect. But still use the Gen 1 daily. If this is the way going forward, I guess I'll have to buy on my computer or other devices and transfer to the Gen 1, but I'll sure miss being able to do it directly. And I of course tried a factory reset and that didn't resolve it. Given so many are having this issue, I'm pretty sure it's the older IOS or Gen 1 interacting with the Apple storefronts that's the issue. The question is, is it intentional by Apple, or Apple oversight with an update to the storefronts? If intential I can understand apps, but not sure about Music and Audiobooks other than possibly the older IOS is holding back new store features???

I have a fifth gen Ipod and have changed computers. I was not able to transfer all the music over when I created an itunes account on the new computer. How can I save all the songs on my ipod and upload new ones? It wants to sync with my new account.

I have a fifth gen ipod classic. I switched computers and was not able to transfer the songs and pictures over. When I connect my ipod to the computer it wants to sync with it which would delete all my songs and music. Is there a way around this?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My first gen ipod mini does no longer sync with itunes 11.0. It says "cannot write or read". Ist this the end?

My first gen ipod mini (that I use in my car) does no longer sync with itunes 11.0. It basically says "cannot write or read". Is this the "end of life" of that ipod?

You mean you can't get to the Summary pane?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I have a first gen ipod which is being recalled, and after going thru the process of registering my ipod I did not receive a barcode to send my old ipod back to apple with. I wasn't sure if apple would send me some packaging to return the ipod.

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