I have a FreeAgent Goflex drive (for Mac) after a while the icon disappears from the desktop and can only be restored by reconnecting

I have a FreeAgent GoFlex backup drive (for Mac) after a while the icon disappears from the desktop and can only be restored by reconnecting the firewire. This also happens when I use the USB connection as well. Thanks

Did you use any of the "sleep" drivers supplied? I have found it best to just totally reformat/erase the drives and let the OS handle them.

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I started the CC (PS & LR) for Mac in October. LR keeps disappearing from the CC Apps group and shows up as "Install" in the uninstalled apps section. How can I fix this?

I started the CC (PS & LR) for Mac in October. Twice now the LR shows as "Install" instead of being one of my installed apps. The first time I spent 3 hours on the phone with customer support. He finally recommended deleting the app from my applications and then installing again. This worked for awhile but now LR no longer shows up as one of my apps. LR is on my Mac though and I have been able to use it, although I'm not using all it's features. Any clue as to why LR keeps disappearing form my CC apps?

Thanks for the help Jeff - Restarting helped.
Jeff, my rant is not directed at you as an employee of ADOBE - your prompt feedback is appreciated and will aleviate some of the antagonism I feel against ADOBE because of the business unit's decisions with litlle regard of the user's buying and using the software.
Shareholder must understand that if they try and force the hand that feeds them too far, it will stop.
I love what the software engineers are doing with the software and appreciate the individuals whose job (ADOBE employees/help desk sub-contractors) it is to try and assist, but, ADOBE’s image is tarnished in my eyes by their new subscription policy they are forcing on end-users.
So many great technologies have been killed of or completely missed an oppertunity to evovle to greatness. (Director, Freehand, Flash, Flex, etc...)

For some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?

for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?

Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?

Welcome to Apple Support Communities
You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance

Just got a new mac computer and none of the music from my old computer's itunes transfered when I transfered the contents of the hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help?

Just got a new computer and none of the music from my old computer's itunes transfered when I transfered the contents of the old hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help please?

The iphone is not a storage/backup device.
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
If so, not good, then you can transfer itunes purchases: File>Devices>Transfer Purchases
You may be able to purchase a third partyn program to get the rest ( not supported by Apple)

I have an iPhone 4S. I noticed that some of my contacts disappear from the phone. Has anyone had this problem? Thank you.

I have an iPhone 4S. I noticed that some of my contacts disappear from the phone. Has anyone had this problem? Thank you

I went into the cloud on phone it was on. Turned off and back on. Now i have 6 of one contactDeleted face books also incase that was the issue. I went to Itunes and couldnt find contacts - now I wonder it is is my outlook email too adding information as I am seeing contacts that are only on my outlook emails.

TS2198 ical (the calendar program) that came with this apple mac pc suddenly stopped working, then disappeared from the computer, from the desktop where I have been using it for the past two years, without trouble, then from the list of applications. . .

ical (the calendar program) that came with this apple mac pc suddenly stopped working. When I pulled the icon from the desktop, it then disappeared from the computer.I have been using it from the desktop for the past two years, without trouble. It has uninstalled itself, without my intervention and has eradicated all traces of it, including all my entries from the computer memory. There is no program in the applications list. Can you say why this may have happened please?

I opened one of the .calendar folders. There was a folder named Events which had either one or some files ending .ics. I opened several of these, which put up a dialogue window showing some parameters with data strings attached as follows :-
BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Apple Inc.//iCal 4.0.4//EN
CALSCALE:GREGORIAN
BEGIN:VEVENT
CREATED:20110824T070048Z
UID:6AAAB8A2-64C7-4E88-8E5E-46A4D1036544
DTEND;TZID=Europe/London:20110824T104500
TRANSP:OPAQUE
SUMMARY:Try to avoid general urticaria triggers such as stress\, alcohol
\, aspirin\, hot baths\, rapid temperature changes\, tight clothing and
junk or processed foods containing sulphur dioxide\, sodium benzoate\, s
alicylate and tartrazine.\n\nAvoid tomatoes\, strawberries\, strong chee
se\, dark fish and fermented foods.
DTSTART;TZID=Europe/London:20110824T094500
DTSTAMP:20110824T070102Z
X-APPLE-EWS-BUSYSTATUS:BUSY
SEQUENCE:2
END:VEVENT
END:VCALENDAR

Word for Mac keeps locking while I'm working on the file

Hello,
I'm not sure if I'm asking this question in the right place.
While working in Word on Mac, the file just locks while working in the file. Once the file locks, no edits can be made and I have to copy and paste it into a new file. Has anyone else had this issue? Is there anyway to fix it?
Thanks for any help you can provide.

I'm not sure if I'm asking this question in the right place.
Try the Microsoft Mac forums: http://answers.microsoft.com/en-us/mac

HT1751 Is there any way to transfer my music to an External Hard Drive and have the music disappear from the library until I plug in the Hard Drive?

I have an old External Hard Drive that stores all my music from years ago. I was wondering if it was possible to have the music only appear in the Itunes library when the External Hard Drive was plugged in. So when it is not I just have the music I have added recently, not the thousands of songs from the late 90's. I do not always keep my External plugged in and when it is not all the thousands of songs come up with the and is slightly annoying. Someone I knew in the past had the Itunes set up this way but did not know how it was done. Any help would be appreciated!

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

HELP, please! My photos have disappeared from iPhoto library & I can only see them on the screensaver.

Firstly, I should say we haven't updated/installed/deleted anything. I just opened iPhoto yesterday and first it told me it couldn't open up without specifying a library, but then it seemed our library has just disappeared. I then created a new library as, I have to admit, me & my DH are complete tecno dummies, but that didn't help much. The only thing which we have done in the past couple of days is set up the screensaver to play our photos. So now we can only see the photos on that - I'm presuming that means they haven't been completely lost (?) but am in a panic as we've got no back-up (three years worth of photos!).
When I go on 'system preferences' (hope that's the correct translation, our computer's using Italian) and the screensaver, I can see 'picture folder' where all the photos are but I can't find that anywhere else on the computer.
Also, I read other threads about similar probs & tried launching iPhoto pressing down 'option & control' but that didn't help me out either.
We also spent half an hour on the phone to the Apple helpline here in Italy (yes, that's a charged call) to try and understand what's gone wrong and the advisor just kept telling us she didn't know how to help us out 'cause our Mac is an old model
Apologies in advance for my complete ignorance about how to solve this problem but I'd be really grateful if someone out there could shed some light on what's happened.

when you say to go to my Pictures Folder, do you mean to go on Finder, then Pictures, then look at the iPhoto library?
Yes. Is there more than one there?
The material in your screensaver are cached images. They cannot be recovered and soon they will go way.
If you have deleted your Library (and it sounds like you have done this, accidentally) the you have deleted your Photos and you need to restore from your back up.
Regards
TD

How to partition my drive for Mac and XP use? from a novice

I would like to use my MacBook Pro for both Mac ad PC programs (Office and others) and hear that I can partition the drive. How is the best way to do that? Also I have an external Seagate FreeAgent GoFlex external drive to set up that supposedly can back up both Mac and PC without formatting each time. Do I have to partition the drive first? Do I use Time Machine?

Is it your intent to run Windows programs on your computer? If so then this is more than simply a partitioning exercise.
In order to use an external drive on both Macs and PCs there are two options. Option One is to partition and format the drive MBP and FAT32, respectively. OS X can read/write a FAT32 formatted drive. However, due to filesystem differences some features of the OS X filesystem are not supported by FAT32, so FAT32 is not the best choice for transferring OS X documents, but would be fine for transferring Windows documents.
Option Two is to partition the drive using GUID then creating two partitions. One partition is formatted Mac OS Extended, Journaled and the other partition is formatted FAT32. Each partition can be used for the data from the appropriate platform.
TM is not a file transfer program, cannot be used for Windows documents, and does not work on Windows.
If you wish to run Windows on your Mac then see the following:
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak2, Vista, or Windows 7. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7. Parallels is software virtualization that enables running Windows concurrently with OS X.
3. VM Fusionand Windows XP, Vista Business, Vista Ultimate, or Windows 7. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
5. VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not as fully developed for the Mac as Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion. Boot Camp is only available with Leopard or Snow Leopard. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows. You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

I am using an external drive for a time machine backup. It has disappeared from the desktop. How do I get it back again?

My time machine backup disc, which has been working ok for a couple of years has suddenly disappeared from the desktop. The time machine program tels me it is unavailable. I have checked that the drive is working by booting up in Windows. and Windows can see it and read it ok. What has gone wrong, and how can I fix it?
I have tried unplugging it and reconnecting, but it is still apparently not seen by the system.
I could use Windows to reformat it, and start again, but this would loose all my previous backups, and I've no guarantee that the system would notice it even then.
Has anyone any ideas?

I think it's formatted on FAT 32 system, but I'm not sure. It's been working for a couple of years so far without any problems, so I think it must be compatible with Mac. The problem is that all of a sudden, the Mac doesn't acknowledge that it is present.

I HAVE TO DOWNLOAD FIREFOX EACH TIME WHEN STARTING THE COMPUTER. WHEN I CLICK ON THE DESK ICON NOTHING HAPPENS AND IT ALSO DISAPPEARS FROM THE TASKBAR

the firefox icon disappears from the taskbar when the computer is switched off and clicking desktop icon does not help so every time I have to download firefox again through Explorer. I know that the program is stored somewhere on my computer but it's not clickable and requires new downloading.

I you see javascript: then that means that there is an onclick event attached to the link, so make sure that you aren't blocking JavaScript if such a link isn't working.
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Just installed OSX Mavericks.Bluetooth disappeared from menu bar and system preferences. I have a magic mouse and my IMac no long recognizes it as such, nor can I scroll with it. What's wrong?

Just installed OSX Mavericks. Bluetooth disappeared from menu bar and system preferences panel. I use a Magic Mouse but my iMac no longer recognizes it as such, and I can no longer use it to scroll screen. What happened?

Since Mavricks installed: My Spotlight icon disappears from the menu bar, but the space stays there. If I click on the blank space where the
spotlight icon is supposed to be - the spotlight menu opens. So, for me, the icon is there, it works except that it is invisible at times. IF I do a re-start it is there. If I let the computer set, sleep or other wise stay on for days, the icon will hide and re-appear at random.

I would like to know if you have to back up a macbook hard drive, can I use a external hard drive that has been previously used to back up several pc 's, or is it best to have a separate external drive for the Mac?

I would like to know if you have to back up a macbook hard drive, can I use a external hard drive that has been previously used to back up several pc 's, or is it best to have a separate external drive for the Mac?

In the Mac side of things, backups usually come in two flavors: clones or incrementals.
A bootable clone is a bit-for-bit copy of all essential files in the startup volume. If using the Lions, clones can be made using CarbonCopyCloner or just plain old Disk Utility. These backups represent the safest protection of your info, but take the longest to do. Recovery is an inverse process: you copy the clone back into the internal drive.
Incremental backups start with a complete backup of the startup volume and only copy whatever changed from the previous run. OS X includes the fully integrated Time Machine backup utility to do this. It is extremely easy to do and takes the least amount of time. Recovery is another matter altogether since you have to start with a freshly installed instance of the OS and have to apply all intervening backups to bring the result to the latest saved version.
As for where the backup takes place, the recommended media is an external dedicated drive or drives connected via the fastest interface available on your Mac: Thunderbolt, USB3, Firewire, or USB2. Network-based backups, wired or wireless, are attractive but may not offer the same performance and hence take longer. Also important to note that the entire drive need not be completely dedicated to a single backup. The Mac's EFI firmware infrastructure allows for an unlimited number of partitions on a hard drive and each can be used for either type of backups.
Holler if you need specifics on how to do each. This was just an executive summary.

I have a FreeAgent Goflex drive (for Mac) after a while the icon disappears from the desktop and can only be restored by reconnecting

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