I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?
I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?
You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.
Similar Messages
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have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39 total $74.16
These are user-to-user forums, you are not talking to Apple here.
You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
But when I bought an app the $25 didn't change and I think it took money from my bank account.I want to know if the changing is just slow or if it took money.
RolandJ24 wrote:
... .Is there any way to check,...
See Here > http://support.apple.com/kb/HT1918
... if so can I change it and get the 99 cents from the app put on the credit?
This is not possible... -
Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.
Hi Benjamins,
I've checked your account—you have two ExportPDF subscriptions. One placed on October 20 2013, and the other placed on October 11 of this year. So, you were probably charged the auto renewal for the subscription placed in 2013, and then the new charge for this year's order.
Please Contact Customer Care so that an agent can help get things situated for you. There's no reason to have two subscriptions to the same service, so an agent can help you cancel one, if you'd like.
Best,
Sara -
Apple still take money from my account eventhough I removed my card details. How do I stop this.
Contact iTunes Customer Service
http://www.apple.com/support/itunes/contact.html
Changing Account Information
http://support.apple.com/kb/HT1918 -
I have several ITunes app purchases debited from our bank account. How can I find out what the charges are for?
You can look it up in your e-mail Inbox the posts from Apple.
You can also use computer iTunes > Store > View Account: sign in > Purchase History -
I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?
All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?
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Does itunes deduct money from your account when you redeem a voucher, because it seems to hve done exactly that to mine. I had £3 credit but when i added £15 i ws left with less than £18.
First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card/gift. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History:
http://support.apple.com/kb/HT2727
and review your purchases to make sure that you should indeed have the balance left that you think. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error again can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have a higher balance left but the iTunes Store isn't showing it correctly, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
if i have an Apple account with monay in it and i want to creat a new account can i transfer the money from the old account to the new account ?
If the money contains a completely unspent balance from an iTunes gift card, the iTunes Store staff can put that money back onto the card.
(89393) -
Can I put money from my iTunes account onto a used gift card?
I do not use iTunes as frequently as I used to and wanted to transfer the money that is in my account onto a gift card I had saved. The gift card has been used by another account however there is nothing on it. My question is, can I transfer money from my Apple ID balance to a used gift card?
You cannot, sorry.
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My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!
Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
Regards. -
I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?
Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.
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I have a work ipad but they have removed safari and locked it down so i cant put apps from my itunes account onto it. Any ideas on what i can do
Besides the ethical and professional issues involved, the iPad appears to be linked to a different iTunes account than your personal one. Applications are tied to the account, not the device - so if you were able to use your personal account to install the apps in question, you'd be wiping out all the ones your employer put on.
If you feel these apps are necessary for your work, then talk to your supervisor/tech department about them purchasing additional copies for use on the iPad. -
I havent received any code after paying for it! Money's been withdrawn from my bank account and all I have now is a transaction code. How can I get the code for Photoshop?
You'll need to call Adobe customer support on the telephone. There's little we fellow users can do to help you.
-Noel
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