I have a gift card, but when I try to redeem it into my account, I receive the message that the redemption code is not valid. What should I do?
I have a gift card, but when I try to redeem it at the Itunes store, i receive a message that the redemption code is not valid. What should I do?
Try this ... https://discussions.apple.com/message/16622370#16622370
Similar Messages
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I have a gift card but when I try to redeem it ask me for a code number, I am not sure which number to use but have tired all three that are on the gift card but none have worked. Can anyone tell me which number to use.
If it looks like this: click here then use that code. If it looks like an "O" it is actually a zero.
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I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?
Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy -
I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later. -
I Received a Facebook gift card but when I try to use it to make purchases I'm immediately sent to iTunes. Does anyone know how I can by pass iTunes and use the Facebook card?
per facebook how to redeem your gift card https://www.facebook.com/help/210241279016563
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Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?
Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up. -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy anything yet.You can still see the 15.00 in on my itunes.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When attemting to activate a FaceTime account on my iPad I received a message that I could not activate the account because aol was in use. Hoe should I proceed?
Sounds like your iPhone was hacked/modified/jailbroken to work
with other than the original carrier and the update to iOS5 has
relocked your iPhone to the original carrier.
Where did you acquire this iPhone?
What does it say when you look at Settings=>General=>Carrier?
Have you tried removing the current SIM, cleaning the
contacts, and reinstalling the SIM? -
I recently downloaded to Maverick. Now when I try to add mucis from iTunes to a movie I am making, I get a message that the files are prtected and unavailable. This never happened to me before. How do I correct this problem?
Well, it sounds as if you are trying to violate copyright protections - trying to use music that you purchased for individual use in a way that is not permitted.
The fact that you were able to do this before would not change the fact that it is not allowed. -
i need help with redeeming my 10 euro gift card on my english itunes account. any suggestions.
Gift cards are only valid in their country of issue - so if you have a Belgian gift card, you will need a Belgian iTunes account in order to use it.
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Help! I'm trying to burn a DVD of a PowerPoint (I know! I shouldn't have used PowerPoint), but I am losing my audio. Surely there is a way to do this, isn't there?
You need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions. -
I recently changed my Adobe reader password. When I try to sign a PDF, I am told my password is incorrect. How can i fix this so I can sign documents?
Adobe Reader doesn’t have a password. Your digital signature may. If you are having an issue with the password, you will need to create a new digital signature.
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WHat do i do?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
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