I have a Gotality Heart Monitor accessory and my iPhone 4 is not reading it. I restored the phone and cleaned out the 30 pin jack and still no luck. Any suggestions without going to a apple store. Thanks

I recieved a gotality heart monitor accessory and my iPhone doesn't read the accessory when attached to phone. The accessory works on my friends iPhone 4, so the accessory works. I restored my phone and cleaned out the 30 pin jack and still no luck. Any suggestion without going to the apple store. Thanks.

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

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