I have a green light on my AE, but it doesn't appear in the Airport Utility.

Same with my Express. It works as a router, but the wireless function has disappeared. I've tried restart and power cycling, but no change. I have AT&T Uverse and their modem also functions as a wireless router. I used to be able to run the wireless in tandem, but now only the wire functions seem to work. Any suggestions?

Just so I understand, do you have three wireless routers in your current network configuration: 1) AT&T Uverse, 2) 802.11n AirPort Extreme Base Station (AEBSn), and 3) 802.11n AirPort Express Base Station (AXn)?
If correct, what is the setting for the Connection Sharing option for both AirPorts? (ref: AirPort Utility > Select the base station > Manual Setup > Internet > Internet Connection > Connection Sharing = )

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My A'Extreme sometimes won't connect to my MacBook Pro even if I have a green light on the device . I can unplug the ethernet cable and reconnect and it will work fine. all diagnostics say there is nothing wrong. Any ideas ?

My A'Extreme sometimes won't connect to my MacBook Pro even if I have a green light on the device . I can unplug the ethernet cable and reconnect and it will work fine. all diagnostics say there is nothing wrong. Any ideas ?

This is more about your modem then anything. Sometimes you'll need to unplug and plug back in your modem. Consider it a glitch from the ISP or just the modem in general.
when I need to turn something off then on I try the modem first. This when I'm not doing any ware and tare to the device.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day). The green light will go amber but the internet service (ethernet cable) will still be fine. The wireless icon on devices with go away.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day) The green light will go amber, but the internet service is still ok if your using an ethernet cable directly plugged in. When the light goes amber all devices that is using wireless will lose there wireless icon. The only way to get the green light back is to unplug the Airport device and replug it back in. I tried the reset on the back but still no luck. What is the fix?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

Time machine cannot see time capsule event though I have a green light

I have a green light on my time capsule but time machine on my macbook pro cannot no longer see the time capsule. i have gone through the procedures to find it and reset the time capsule, only again to get to the solid green light stage but time machine still cannot see it.
can anyone tell me what i am doing wrong? Thanks

I had the same problem this morning. Anyone have any ideas?

Hello, I'm trying to connect my new TiVo XL4 box to my home network via an ethernet cable connection to my Airport Express but the TiVo box is not seeing the network. I have a green light emanating from the Airport Express so it is connected. Plz advise.

Hello, I'm trying to connect my new TiVo XL4 box to my home network via an ethernet cable connection to my Airport Express but the TiVo box is not seeing the network. I have a green light emanating from the Airport Express so it is connected. Please advise.

If you have not already done so, I suggest that you temporarily disconnect the Ethernet cable from the AirPort Express that goes to the Tivo box.
Instead, turn off the wireless on a laptop and connect the laptop to the Ethernet port on the Express. See if you can get an Internet connection on the laptop.
If you still cannot get an Internet connection on the laptop, try another Ethernet cable that you know is working correctly.
Post back on your results.

I have an Airport Extreme, it's only flashing amber and won't go solid green. I use my ipad 2 to try and setup the Airport and I keep getting "an unexpected error occured, try again."

I have an Airport Extreme, the light is only flashing amber and won't go solid green. I use my ipad 2 to try and setup the Airport and I keep getting "an unexpected error occured, try again." I've tried my iphone 4 with the same result. I've tried the utilty on my pc and same result. The airport is producing a great wireless signal and working to all devices. I really just want to get in and set the password.

eddiedaly wrote:
I have reset several times with no success.
When you did those resets, did you continue to hold in the reset button until the status light blinked several times? If you didn't, then you didn't do a full reset.
Here's what I do to reset an AirPort base station: I unplug it, press in the reset button, then, while continuing to hold in the reset button, I plug it in. (Yes, doing this can be easier for people with more than two hands!) I then watch the status light and wait until it flashes rapidly several times.
I have a Time Capsule that I couldn't configure at one point. To recover from that I had to unplug it for many hours. You might try unplugging your unit overnight.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your original message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

I have 2 airport express base stations that I am trying to use to extend my wifi. I have windows 7 and downloaded the airport utility but it wont pick up my airport express. Does anyone know what im doing wrong and how to get them to work?

I have 2 Airport Base stations that I am trying to use to extend my WiFi but I cant get them to work. I downloade Airport Utility to windows 7 and it doesnt recognize any devices. I have them plugged in and they have a solid yellow light. Does anyone know what I need to do to get them to work. Your help would be appreciated.

Thanks for providing the model information.
I would recommend that you start by performing a "factory default" reset on all of your AirPort base stations. Once completed power them all down. While powered-down, temporarily connect both Express base stations to an open LAN port on the Extreme using separate Ethernet cables.
Once connected, power up the Extreme; wait five minutes, and then, power up each of the Express base stations. Which you power-up first doesn't matter.
Now start up the AirPort Utility on the PC. It should now "see" all three base stations. If so, go ahead and configure your extended network.
Please post back your results.

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox browser.
== URL of affected sites ==
http://www.hotmail.com

We've reached out to the Hotmail team and they've determined that this is a bug in their code. (It was masked by a timing issue in 3.5 that was fixed in 3.6.) We've worked with them to develop a fix but they may not have deployed it yet.

I have an I pad 2 . I have put things for sale on Craigslist but I cannot put pictures on the ad. Is there an app or so etching I need to be able to load the pictures to the ad. I also have an I phone4s same thing with it. Appreciate any info. Thanks iPad

I have an I pad 2 . I have put things for sale on Craigslist but I cannot put pictures on the ad. Is there an app or something I need to be able to load the pictures to the ad. I also have an I phone4s same thing with it. Appreciate any info. Thanks iPad

Yes there is; http://itunes.apple.com/app/+craigslist+/id373576667?alreadyRedirected=1&mt=8

I have an I pad 2 . I have put things for sale on Craigslist but I cannot put pictures on the ad. Is there an app or so etching I need to be able to load the pictures to the ad. I also have an I phone4s same thing with it. Appreciate any info. Thanks

I have an I pad 2 . I have put things for sale on Craigslist but I cannot put pictures on the ad. Is there an app or so etching I need to be able to load the pictures to the ad. I also have an I phone4s same thing with it. Appreciate any info. Thanks

There are Craigslist apps that are nice, but trying using copy paste. Go to your photos, select the photo. Hold down your finger on it to copy. Then in the body of the post, hold down your finger and select paste.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

What is "Adobe XI" - Reader, or Acrobat?
But either way, 'Save as Adobe PDF' is a Word function, independent of what Adobe software you have installed.

HT4098 I have paid for an iPad magazine subscription, but I can not see all the pages of the magazine. All I am getting is the free preview. The magazine company said to contact Itunes, where I don't see a solution.

I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.

You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically.

I have a Power PC G4 which is running on OSX 10.5.8, it has the AirPort utility but cannot connect to the internet as my iMac can, I think I might need an AirPort Card? Is that the case or do I need something different to connect to a wireless modem?

I have a Power PC G4 which is running on OSX 10.5.8, it has the AirPort utility but cannot connect to the internet as my iMac can, I think I might need an AirPort Card? Is that the case or do I need something different to connect to a wireless modem?

Welcome!
Only one variant of the PowerMac G4 could use the faster Airport Extreme Card. The rest used the original Airport card that is pretty slow.
To get fast wireless without buying more than one thing, consider this:
http://eshop.macsales.com/item/Edimax/EW7722IN/
It goes in an available PCI slot
There are USB solutions also. However, all PowerMac G4 towers had only slower USB 1.1 ports, so any USB wireless adaptor can only run at about wireless 'B" speeds (slow) unless you also install a PCI USB 2.0 adaptor card. Doing that would allow a USB wireless adaptor to run at its maximum rated speed. These items working together would accomplish that:
USB wireless "dongle:"
Newer Technology MAXPower 802.11n/g/b USB Adapter + Plug and play direct or with extension cradle
USB PCI adaptor:
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=7069&Ntt=USB+PCI
Each approach has its advantages. The PCI wireless card is a one-piece solution that takes up no desk space. The USB2 card+USB2 Dongle gives you more fast ports for transferring date from other external USB devices (primarily cameras and external hard drives) at hugely faster rates than can the original ports. I have a USB 2 PCI card in my G4 tower strictly for transferring images from my digital SLR camera in a timely manner.

HT1925 I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?

I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?
When I click on itunes store within itunes, the screen comes up blank. I'm using a macbook pro.

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.

The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?

Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a green light on my AE, but it doesn't appear in the Airport Utility.

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