I have a HD4360 printer i am trying to reload and it says there is a major error.
Can someone help with my printer?
Hi sjei,
I will be happy to help you out but I will need to clarify a couple of things. Are you working with the HP Deskjet D4360? When you say reload, do you mean installing it? If so, what version of operating system are you running? What is the major error that you are getting?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
Similar Messages
-
i have the PDF up and trying to sign in but says there is a network error but i am connected to internet
Hi evanz65402054,
Are you trying to log in to an Acrobat online service via Adobe Reader? If so, please try logging in via a web browser instead. Go to https://cloud.acrobat.com in a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services) using your Adobe ID and password.
Please let us know how it goes.
Best,
Sara -
I can't print wirelessly using Airport Express. I have my HP printer connected to a USB hub, and the hub to the Airport Express, but when I select the HP from the printer list, my MacBook says the printer is "off-line" - even when it is not. I've tried several USB connectors, and several different ports on my USB hub; same result. I need to have the HP connected to the hub 'cause from there it's connected to our desktop Mac.
Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
10:01 PM Friday; July 29, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!
I cannot get any help either. I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning). There appears to be no path to a solution. I have read all the forums and tried about 20 different suggestions all to no avail. Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL. On a macbook pro retina with 10.10.3. This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd. I have yet to be able to print from CS6 any more. This is a show stopper and my patience is wearing thin. And I'm tired of stupid questions like "is your printer powered on?" give me a break. This appears to be an adobe photoshop cs6 problem - as I can print from every other application. Anyone have any ideas? Adobe should have something?... Adobe system info below:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
Display Depth:= 32
Display Bounds:= top: 1072, left: 140, bottom: 1950, right: 1580
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92629107631240972642
Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
KerrysHD, 232.6G, 19.7G free
Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
-
Hi I have a question about shooting in Raw with my Canon EOS 6d.
I'm in the process of learning photography and my goal was to start shooting in raw.
I have Photoshop CS5. When I tried to edit my images in raw I received an error message stating, "The photoshop camera raw plug-in did not recognize the format. If these files are from a camera, you may need to update your camera raw plug in."
In researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6. My version of CS5 is 6.0.0.205. Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost. THANKS in advance!
HeatherIn researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6.
That is correct. Your camera was first supported by Camera Raw 7.3. Camera Raw 7.3 will not work with CS5. You need CS6 or CC.
Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost.
It all depends on your preferred workflow and your budget.
Using the DNG converter is free. There is no monthly fee. You use the converter to convert all Raw files from the EOS 6D to DNGs then edit the DNGs in CS5. That's an extra step every time - every photo. Some people don't like the extra step. Others don't mind.
Camera raw, DNG | Adobe Photoshop CC
Or you can upgrade to CS6 (non-Cloud) and pay the upgrade fee
Creative Suite 6
Or join the Cloud and pay the monthly fee
Or join the Photoshop Photography Program (US9.99/month) and get PS CC+LR -
I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?
Apple Menu --> About this Mac.
Mylenium -
I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.
Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
-
FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?If you still have your serial number for Acrobat Pro there is a link to the installer here: Download Acrobat products | 9, 8
-
I am connected to the computer with my phone and it says there are 0 photos to import, however I have over 200 on my phone to import. I am trying to figure out how to get itunes to recognize the photos on my phone. This has never happened before.
Have you tried to reset the iPhone and tried again to import?
To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. -
Whenever I try to print a PDF document, I get a message indicating there is a runtime error, and for me to contact you. My system is Adobe reader 9.3
A runtime error is a computer error that appears in the form of a message box consisting of a particular code along with its corresponding definitions. Usually, a user will notice that the computer becomes noticeably slow before a runtime error appears.
After the runtime error message has been displayed and closed, the software that shows this error would normally close or freeze. In some cases, the operating system will reboot.
A wide variety of errors cause these problems. These include:
conflicts between the TSR (Terminate and Stay Resident Program)
currently running applications
software issues
memory problems
and harmful applications such as computer viruses
With this, the procedures necessary to correct this type of error differs from one case to another. If the runtime error you are experiencing were caused by a TSR then you can simply use the "end task" function of the Task Manager.
If you consequently encounter a runtime error that is persistent, the software that displays the error message has certain issues and problems. You can resolve this problem by visiting the website of the software's developer and downloading and installing all the updates and patches needed for the smooth running of the software. However, if you have already installed all updates and patches and the runtime error message still appears, you can opt to uninstall and reinstall the program.
Another type of runtime error is usually caused by memory issues. In this case, it is a good idea to first contact the developer of the application that caused the error message. More often than not, they can provide you with a possible set of solutions. But if their given solutions cannot resolve the issues, you need to contact the manufacturer of your computer or motherboard and ask for a technician or someone from the company who can assess your hardware.
A different type of runtime error is caused by harmful programs such as viruses and other malicious processes. These harmful programs are capable of altering the computer's settings. With this, they are very much capable of generating runtime errors. In order to prevent runtime errors that are caused by such malicious programs, you need to frequently update your antivirus software. If your PC does not have a good software security program, you need to install one and scan your computer for possible threats to the stability of your system and the security of your private data.
What all that means is: There is something in the Adobe Reader that is not functioning properly once it is opened.
The best way to resolve this is to:
1. Uninstall Reader (using the Control Panel).
2. Download and install the Windows Installer Cleanup Utility (msicuu2.exe)
3. Run the Windows Installer Cleanup Utility to remove the installer for Reader 9 (and previous versions if they are still installed).
4. Download and install a new copy of Reader, and update it (if required) to 9.3.1. -
Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite. Old applications still work on older Mac Pro. Can't download any applications. Creative Cloud website and desktop app both fail. Very frustrating. Anyone having this problem?
Chas50 I would recommend removing the currently installed Adobe Creative software. You can then install the new versions of the Adobe Creative software included with your membership. You can find complete details regarding the uninstall and install process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Maybe you are looking for
-
Change default language without changing country ?
Hi, I am a British expat living in the Netherlands. My iTunes store has to be the Netherlands version because my address and bank details are Dutch. The problem is that the iTunes store and all account options are in Dutch and I can't understand it.
-
I have just re-formatted the drive and reinstalled the Vista OS with the recovery CD created long time ago. Everything is going smooth except that I can't get the bluetooth to work now, it is off all the time as I have seen in Wireless Assistant no m
-
Reducing AI file size, without converting to another file type CS6
I designed artwork for a large banner (84" x 32") so my AI artboard is that large. As you can imagine, with all the text and graphics I used, this file size is 22.8 MB. I need to email this art to the printer, but the file size is too large to email.
-
Portal 4.0 with MS SQL Server 2000 using CLOBs
Hello, I'm driving Portal 4.0 with MS SQL Server 2000. I have encountered serious problems when trying to persist events (e.g. RuleEvent) to database. In my application-config.xml file I have JdbcHelper attributes ShouldUseClobsForReads & -Writes set
-
Start up screen distorted and unable to access the power slider bar
How do you force your phone to shut down - if the start up screen is so huge you can get to the power off slide bar?