I have a hp g61 running windows 7 and suse 11.4. Both of my shift keys are not working..help.

i have tried the following but it didnt help;
                 Hard reset
1. Press and Hold power button till the laptop turns off (5-7 sec approx).
            2. Then unplug the AC adaptor.
            3. Turn the laptop upside down.
            4. Then remove battery.
            5. Then press and hold the power button for 2 minutes (to remove static electricity).
            6. Then, put the battery back in the notebook and plug in AC adaptor and turn on the laptop.
Re-installing battery drivers:
1. Click Start and type device in the search field, then select Device Manager .
2. Click on + sign beside the Keyboard category.
3. Under the Keyboard category, right-click the Microsoft ps1/ps2 driver, and select Uninstall.
Note: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes.
I tried installing latest Bios software.
ftp://ftp.hp.com/pub/softpaq/sp51501-52000/sp51527.exe

Hi Abu-Bakr,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and the shift keys not working correctly. I find that in most cases a keyboard that stops responding or some keys don't work is generally a keyboard is stuck cleaning might be the only option. Here is a document on how to clean the keyboard.
If a small vacuum cleaner with a brush attachment is available, use it to clear the keyboard of debris. A can of compressed air can be used to blow out particles that get in between the keys. I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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http://support.apple.com/kb/HT3964
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The 5 second timing is important to a successful reset.
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This question was solved.
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Hi,
Try using Recovery Manager to reinstall your original AMD graphics driver - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
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****Click the White thumb to say thanks****
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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