I have a hp officejet j4580 all in one

i have a hp officejet j4580 all in one printer. it keeps telling me i have a paper jam. i have looked over the printer dont see any paper in it . when i press the ok button the paper comes out crinkles.

Hi jparr89,
Check out the following document below.
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01368841
I am an HP employee.
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Similar Messages

  • I have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?

    i have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?
    This question was solved.
    View Solution.

    Hi justine28,
    Click on the link below to download the software and drivers for your printer.
    HP Officejet J4580 All-in-One Printer Drivers - Select your operating system
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
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  • Computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.

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    you need these:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
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    Happy Troubleshooting : )

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    This question was solved.
    View Solution.

    Hi,
    Here are a couple of things to try.  I would first start with downloading and running the Print Diagnostic Utility.  IF this doesn't clear it up, then try the document on Problems printing from the internet.
    Print Diagnostic Utility
    Problems Printing from the Internet
    See if either of these help.
    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

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    Hello HOWIERD. I understand you would like assistance on installing the printer on your daughter's computer. HP contains this website which will assist you with installing the printer: http://www8.hp.com/ca/en/support-topics/printer-installation/install-download-printer-drivers.html
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  • Wireless and the HP Officejet J4580 All-in-One

    I'd like to know if it's possible to connect an HP Officejet J4580 to a wireless network, and if so, how to go about it.
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    Any assistance or commiseration you can offer will be appreciated! Thanks for your time!
    Burke
    This question was solved.
    View Solution.

    DRgn83,
    You need an Ethernet cable.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP OfficeJet J4580 All-in-one not printing the top of page

    My HP OfficeJet J4580 has had many problems in the past, but they always have seemed to work themselves out. Currently the issue is that it cuts off the entire top edge of my paper.
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    @syddie101 I was looking at this printer spec online, and I saw the margin specification. Take a look at this page (in the print margin section). 3mm top margin seems to be quite small for many document headers, but just to check, is your top margin less than 3mm?
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01430100&tmp_task=prodinfoCategory&cc=us&dlc=en...
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    Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
    **Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

  • HP OfficeJet J4580 All-in-one printing issue

    Dear Sir or Madam,
    Two years ago I purchased this all-in-one deskjet and for the first year it operated perfectly, both over usb and connected to my Airport wireless router. For the last year, however, I have been unable to get it to print correctly. Although it does print, the page misses multiple lines of printing. What I mean is that, for example, the bottom or top half of an entire line of words will not print, and the problem reoccurs multiple times on the page. It does not appear to occur regularly, and seems to be caused by the the black cartridge only.
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    First solution is to do a partial reset.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720603&cc=us&lc=en&dlc=en
    If this doesn't bring the solution!
    perform a re-install of the printer.
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    add printer and use/pick the driver of the 990C.
    I work for HP but posts and replies are my own.

  • HP OfficeJet J4580 All-in-one

    Dear Sir or Madam, 
    Two years ago I purchased this all-in-one deskjet and for the first year it operated perfectly, both over usb and connected to my Airport wireless router. For the last year, however, I have been unable to get it to print correctly. Although it does print, the page misses multiple lines of printing. What I mean is that, for example, the bottom or top half of  an entire line of words will not print, and the problem reoccurs multiple times on the page. It does not appear to occur regularly, and seems to be caused by the the black cartridge only. 
    Because the printer is no longer under warranty I have attempted to troubleshoot the problem myself. I have replaced both print cartridges with new HP branded media. I have run the clear cartridges utility and have cleaned the cartridge carriage contacts/ cartridge contacts using a Q-Tip with distilled water. I have also removed the black cartridge for two hours and turned it upside down as recommended. The problem does not occur in the copy or fax function - but does occur with wireless and usb-connected printing. The test page prints correctly.

    Hi Bsingh,
    Hope this article helps you - Troubleshooting 'Phone Off Hook' Front Panel Messages
    ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
    Cheers!
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    * Please mark Accept As Solution if it solves your problem so other users can benefit as well.

  • WIA drivers need to Officejet J4580 All-in-One

    Old operating system window XP now have windows 7 can't get my scanner or fax to work do I need to upgrade my WIA drivers? I tried to update my drivers but it comes up "error" can not complete. What am I doing wrong?Please help what can I do to make my all in one work?

    Old operating system window XP now have windows 7 can't get my scanner or fax to work do I need to upgrade my WIA drivers? I tried to update my drivers but it comes up "error" can not complete. What am I doing wrong? Please help what can I do to make my all in one work? ..

  • I have a officejet j4580 all in one printer

    I have  a problem with my printer. keeps telling me i have a paper jam i have looked the printer over and over and i cant see any paper in it. i have ininstalled and reinstalled didnt help. i put paper in it and press the ok button the paper comes out crinkled.

    can you put both the cartridges in and try
    I work for HP but my posts and replies are my own.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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  • I have a HP officejet 5610V all in one connected to a HP Pavilion slimline s7500n PC connected to

    A Gateway 2 wire wireless Modem It is connected to the printer with a USB cable, I bought a GS63M laptop with windows 7 and want to run the printer for the laptop threw the 2 wire wireless modem. The gate way modem has nic 5 cable connections one USB that is connected to the slim line with a cap 5 cable connected to the modem and the slim line for internet, I now want the gs63m to print from the slimeline computer or the wireless gateway 2 wire modem. The wireless modem is a model 2701HG-D 2 wire modem. Please help if you can, I am not to smart about networking but think it should work with the wireless modem, The GS63m computer is new and runs on windows 7 help please it also has wireless network and does connect to the internet, So I can see the Slimline but don't know how to set up the printer or documents or pictures. Thanks for any help..

    Hi,
    I did post a result of my test around January this year: We can connect a Network printer using USB to a computer (ie old computer does not have wireless) and still use the printer wirelessly from other computer(s). Print jobs using USB connected have higher priority.
    Regards.
    BH
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  • I have a HP officejet J6450 All in one.

    I had a paper jam and removed the paper.  I tried to turn the printer off before I removed the jam but the printer won't turn off.  I reads "Shutting Down" but it just continues to say that and the power button blinks on & off.  I tried to print somthing to see it that would help, it wouldn't print, probably because it thinks it is "shutting down" like it says.  I don't know what to do next. I even shut the computer down to see if that would do somthing with the printer but it didn't help.  Printer still blinking and says "Shuttind Down."  HELP
    This question was solved.
    View Solution.

    Hello musicmom,
    Welcome to the HP Forums! I understand your concerns with your Officejet J6450. Let's try some troubleshooting steps to resolves this issue:
    Make sure this printer is plugged into a direct wall, not a surge protector. This step is mandatory as HP recommends this step, and it could potentially fix your problem.
    Next, try Resetting the Printer. Instead, leave the power cord out of the printer for more than 60 seconds.
    Let me know how your progress goes.
    I worked on behalf of HP.

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