I have a HP officejet J6450 All in one.

I had a paper jam and removed the paper.  I tried to turn the printer off before I removed the jam but the printer won't turn off.  I reads "Shutting Down" but it just continues to say that and the power button blinks on & off.  I tried to print somthing to see it that would help, it wouldn't print, probably because it thinks it is "shutting down" like it says.  I don't know what to do next. I even shut the computer down to see if that would do somthing with the printer but it didn't help.  Printer still blinking and says "Shuttind Down."  HELP
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View Solution.

Hello musicmom,
Welcome to the HP Forums! I understand your concerns with your Officejet J6450. Let's try some troubleshooting steps to resolves this issue:
Make sure this printer is plugged into a direct wall, not a surge protector. This step is mandatory as HP recommends this step, and it could potentially fix your problem.
Next, try Resetting the Printer. Instead, leave the power cord out of the printer for more than 60 seconds.
Let me know how your progress goes.
I worked on behalf of HP.

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    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

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