I have a Hp Officejet Pro 8500A plus. Installed a wifi ampl, cannnot connect my pc tot the printer

Since I installed a wifi amplifier in my house my laptop can not connect to the printer anymore, even though it says it is connected, when I start to print it says it is not connected.
I tried a lot. Shutting down the printer, put the driver of the printer again on my laptop etc.
Any suggestions

Hey there @dapperedottie , welcome to the forums
I read your post about how your wifi amplifier is not allowing you to connect the printer. I have a video about extending wireless network range that might help.
Here's the video:
Good luck
R a i n b o w 7000I work on behalf of HP
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In using my Officejet Pro 8500A Plus I am having on going problems with being able to print document

the print function from the command with any program sets the printer up and it says "printing" but nothing happens. If I uninstall and re-install and print it will work until it rests and then stops again. Same thing if I power down and back up - it will print ok and then after it rests - no printing again . Copy function is now doing the same thing.
I have run the fix tool and uninstalled and unistalled etc. and on and on - this is nuts. Any help?

Ok PC sorted.
A reservation says - I want this PC to be always given this IP address.
To reserve an IP from the DHCP panel.
(in your list of images)
Enter the Mac number of the PC - alongside the IP number you want to give it.
The Mac number is also called the Hardware Address. Network Utility will give you the number. Be careful, you need the Hardware Address of the Wireless connction - not the Ethernet connection which will appear first.
(Select en0 en1 etc. )
OK - I have a solution for your games too. But you are not going to like it.
Your gaming devices only support old-fashioned 40-bit WEP. Which is easy to crack.
Your AEBSn supports that too - but it is incompatible with 802.11n.
This is what you can do (if you want)
Click the Airport Icon (in Airport Utility) and go the Wireless tab.
You'll see a pulldown marked Radio Mode. If you click it you see 4 options.
But if you OPTION click. You see 8 options. Select 802.11b/g compatible.
Now if you click the Wireless Security pulldown - you'll get the option of 40-bit WEP.
This will give you a Hex String which will fit into your gaming devices.
But of course, you have sacrificed 802.11n to get it.
Another option is to dig out an old 802.11g wireless box and make a dual-band network.
I think we are done!!!

I have a hp officejet pro 8500a plus. can i print in all black when the other ink colors are out?

i'd like to find out if there is a way i can still in black if i have one color cartridge empty

This model has separate ink supplies and printheads. Ink is required in all the colors to keep the printheads and plumbing from clogging. See this page for information on how ink is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Booklet printing hp officejet pro 8500a plus

I have a HP Officejet Pro 8500A Plus and run Win 7 64-bit and MS Office 2010 Pro. I can print booklet format from PDF documents, but not from Word. In Word, when selecting [Print Properties], I can choose [booklet], but once I click on OK, this setting is discarded and defaults back to full page double-sided printing. How can I fix this? I have tried it with a different printer and it then works from Word, suggesting that the problem probably lies with the printer driver.

NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device
found online in user guide I am researching to find a printer that can do booklet printing

Alignment failure - HP Officejet Pro 8500A Plus

I have an HP Officejet Pro 8500A Plus all-in-one printer. The printheads failed and I bought authentic HP printheads (two), installed them and I still get the alignment failure error. The print quality is excellent on all quality and alignment reports that I have printed. What is the problem and what is the solution?
Craigranderson

Hi craigranderson, and welcome to the HP Forums.
I see you are experiencing an alignment failure. I would like to try and help.
I would suggest performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend following the steps in this document on an 'Alignment failed' Error Message Displays on the All-in-One.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Why can't I print to my HP OfficeJet Pro 8500A Plus All-in-One from my wired PC?

I have an HP OfficeJet Pro 8500A Plus All-in-One on my network. My router is wireless, which several of my devices (laptops, ipads, etc.) use to get an internet connection, but I have one desktop PC that is actually wired to the router via ethernet cable. For some reason, when I attempt to print to the 8500 from the wired PC, the doc just sits in the que, eventally registering as an 'error'. But all of my wirelss devices can print to it just fine.
Oddly, this is somewhat of an intermittent issue, as I have printed successfully from this PC before, but I can't right now. I'll also throw this in: I have at times, plugged an ethernet cable into my wireless-capable laptop and had the same issue. But then I just unplug the calbe, reboot, and turn on wireless, and can print without any issues ... so I suspect it has something to do with the fact that the PC is wired to the router.
Don't know if this has anytthing to do with it, but my wireless network is called 'FrogNet', but my wired PC doesn't see 'FrogNet' like all my wireless devices do. It just indicates that this is part of a generic network. Ideas? (All computers run Win7.)

Hi pulind,
Run the diagnostic utility from Message 2 of 5
I am an HP employee.
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HP Officejet Pro 8500A Plus - Magenta Not Printing

I have an HP Officejet Pro 8500A Plus (A910), Model number CM756A, Serial number: [Moderator edited Serial Number] that is not printing magenta.
Firmware version: LRP1FN1231AR. Service ID 21057. IK Number 658.
Software version: 028.000.1315.000. Printer Driver version: 09.84.00.1189
The Printhead Status for all cartridges reports as "Good" in the Self Test Diagnostic Page.
I have run a Print Quality Diagnostics and in Test Pattern 2 there is no red/magenta colored block appearing.
I did not have any alert for low print quantity, however I replaced the Magenta inkcartridge with an HP Officejet 940XL new magenta ink cartridge (HP genuine) and still there is no Magenta printing.
When I open the ink cartridge holder, the printer shows HP Model: A910g, HP Ink Cartridge 940.
I have gone through this exercise several times, however the latest Magenta ink cartridge that I removed from the printer prior to replacing had the following information on it: C4908A, 2016/05/22. The newest cartridge I put in has a September 2017 expiration date (part number C4908A).
I am not getting any error messages or anything, there is just no Magenta being printed.
First - I would like to know how to fix this issue with the HP printer.
Second - is there anyway to get a refund for the ink cartridges I have had to use (and waste) trying to resolve this problem.
Thank you.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
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HP Officejet Pro 8500A Plus (Error E0060)

I have a HP Officejet Pro 8500A Plus and when I power it up it shows the HP logo on the screen then the paper feed starts to run then it stops and I get a message saying "Unable to send or recieve fax" then it says Error E0060. Then the another message saying to turn the power off then on again and the screen flashes. Now the printer isn't connected to the computer and I have not put any paper in it. I would like to know what is wrong with it. What do I need to fix it, and how much would it cost to get this lovely printer fixed?

Hi Rossainz, I don't know that I can answer 'what is wrong with it', but I would be happy to help you figure it out and better yet, resolve the issue. Let's first try leaving the printer on and unplugging the power cable out of the back. Leave it unplugged for a full minute during which time you can hold down the power button for just a few seconds to help release and build up power, then plug the power cable back in. If the issue persists, please let me know and we will see what other solutions might do the trick.

HP Officejet Pro 8500A Plus printing issues

I have been having two new issues suddenly (within the past 2 weeks) with my HP Officejet Pro 8500A Plus. I am trying to print from my iMac 27 inch running OS.X 10.8.4 Both the mac and the printer are connected to a wireless network via an Xfinity Wireless Gateway. I have just replaced the ink cartridges in the printer but am unable to print black & white. In fact everything is comming out kinda pink. I have posted on HP's support site and was told to
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Having done that initially my problem was solved. But now I'm having the problem again. I went through the above steps again, but still not able to print. Are there any suggestions for a fix. Is anyone else seen this issue? Is there a particular printer manufacturer that works well with Apple. Because at this point I have a large paperweight that is of no use to me!

The fact that it was solved and then came back points to some (unknown) issue with your Mac's software.
Try these generic fixes first (and then do the reset printing system and re-add again):
http://support.apple.com/kb/ts1417
(one of the three methods - I like Disk Utility best - you can also repair disk permissions while there.)

GOT A HP OFFICEJET PRO 8500A PLUS; I MUST RE-ENTER WIRELESS SETTINGS EVRYTIME I USE IT??

I just got an OfficeJet Pro 8500a Plus, on the touchscreen i have to set-up (username and password) the wireless connection to my wireless SSID; and that confirms the connection ok. At that point i can print no problem, scan and fax.
The problem arises when my wireless router fails and restarts, the next time i use my printer it says it is not connected and i must reconfigure from the touch screen again username and password. Is there no way to have these settings entered permanently so if my router resets or whatever i do not have to re-enter all settings? Thanks for the help and hopefully good news.
Thank you so much

This is strange. Does the printer ever lose power?
Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can change the DHCP range of the router using its internal settings page.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6, 5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats you are limited by the driver to what is typically available in an office, in this case: A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

HP Officejet Pro 8500A Plus requires resetting between each print or copy task

HP Officejet Pro 8500A Plus or HP Officejet Pro 8500 A910
Windows 7 Home Premium operating system
Problem:
Upon receiving a print command, the printer remains silent and displays "Now Printing" on the printer screen. Nothing happens -- it does not print even after waiting several minutes. Seems the doc is locked in the que. Only temporary solution thus far is to cancel the print job and then hold in the power button for 30 to 60 seconds and then release it at which time the unit powers off. then turn the unit back on and let it boot up. Upon receiving a new print command it will then print. But same problem then occurs next time it receives a print command. I have also run the HP Print and Scan Doctor which indicated a device detection problem and suggested unplugging the power cord. After doing so and selecting "retry" the HP Print and Scan Doctor indicated it fixed the problem ----- but it did not (printer would still not print until once again the power button was held in for 30-60 seconds as described above. Upon calling HP tech support they told me i needed to buy a new printer because this one was too old! (is 3 years too old to expect the printer to still function???) Any help would be appreciated!

Hello-
Make sure printer firmware is up to date.
http://www.youtube.com/watch?v=qZBhl0eMBPs
Also, plug printer directly into wall outlet.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Officejet Pro 8500A Plus can't scan to e-mail

I have an Officejet Pro 8500A Plus and Windows 7 32-bit OS and using Outlook 2010. I'm trying to scan to e-mail and am having no luck. From the printer interface I choose SCAN --> COMPUTER --> (MyComputer) --> E-MAIL AS PDF. It performs the scan, but then on my computer, I get the following error:
"The HP Scan application is unable to open your e-mail application and/or cannot attach the scan to a new email. Please check your email configuration and try again."
I've checked the configuration in CONTROL PANEL --> DEFAULT PROGRAMS --> SET YOUR DEFAULT PROGRAMS. I made sure that I selected Microsoft Outlook and clicked Choose Defaults For This Program. I then selected all Extenstions and Protocols and still no luck.
Has anyone else had this problem and found a solution? Thanks. You may be wondering why I don't just use the Scan to Email instead of scan to computer. Well, unless there's a way to import all 400+ contacts from my Outlook to the address book in the scanner, this is the fastest way for me to scan an item and send it as an e-mail to various people.
Thanks.

How do I scan a document and then be able to email it to someone on my HP Officejet Pro 8500a Plus

HP Officejet Pro 8500A Plus e-All-in-One (A901g)

I'm thinking about getting a MacBook...would the "HP Officejet Pro 8500A Plus e-All-in-One (A901g)" work well with this and for what i need?
I need an All-in-One...I have an iPhone, so I would like the Air-Print feature...and since I might be getting the MacBook, I would like a printer that is wireless. I also want something that is good for printing quality pictures.
It appears this printer has everything i am looking for, but it doesnt say anything about being wireless...does anyone know if it is or not?? if not, can anyone recommend a printer for what i am looking for?
thanks

Also is this printer quiet? I am considering this for a library setting, and don't need a noisy printer! Thanks.

What is the best photo paper 4'x6' for HP Officejet Pro 8500A Plus e-All-in-one Printer?

1.-HP Officejet Pro 8500A Plus e-All-in-One Printer
2.-OS: Windows 7-64
3.-No error messages
4.-No changes have been made
5.-I have been printing in my with old "hp premium plus glossyphoto paper" and getting very dark photos and too much wasted ink .
I've been using "hp premium plus glossy photo paper" and getting very dark photos.
Before this printer I used a Deskjet 5550 with the same paper and getting great quality.
Thank you. Luis Cuenca
This question was solved.
View Solution.

HI cuencaky,
Here is a link to a page with an example of good 4 X 6 photo paper you can use with your printer.
This type of paper is known to work very well.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

I have a Hp Officejet Pro 8500A plus. Installed a wifi ampl, cannnot connect my pc tot the printer

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