I have a HP Pavilion dv6-6153ca Entertainment Notebook PC the youcam stop working all of the suddem.

Hello I currently have brand new HP Pavilion dv6-6153ca only 3 month old and the built in web cam stop working just like that.
I running window 7 after installing the HP assistant the webcam reference desapear from my device manager.
Can somebody please tell me how to get my camera back? how do i know if the physical part is broken?
somebody help me please.

id recommend backing up all of your data initally and doing a system restore an HP tech walked me through their
factory system restore option process from boot up, HP has a boot key function installed on the hp pavillion dv6
6153ca model(s) (all of their systems probably) calling the 1-800 support number is under warranty and free for
a system restore or at least it still could be, for me, it still was, the tech helped me out with initiallizing that process
which took approximately 15-20 min of his time to direct me on a factory restored install on my system on an unrelated
incident i had with windows 7 user locks and permissions i rendered inalterable or seemingly to me ,he helped me through
an HP factory restore and i was completed a few hours later with everything configured/installed/transfered if the
restore fails to reactivate the camera/or eliminate the conflict, you can remove the black plastic LCD screen cover
by unsnapping the plastic clip-based cover off around the perimeter of the screen and checking the white lead to the
top left of the camera or the power pin connection on the top right if theres a physical problem write down the camera
part # and you can order a replacement cam from HP or use the part number online at a search engine and procure/get the
part there either a tech or yourself could do the replacement from there

Similar Messages

Dv6-3120us Entertainment Notebook - Disk tray spontaneously stopped working.

My disk tray was working just fine yesterday, but today it randomly stopped working and I know I didn't accidentally break it because I didn't even try to use it until now. I managed to get the disk that was in it out using a paperclip, but whether I use the paperclip or not my computer is acting like the disk tray doesn't even exist and it won't let me use any CD's.
While I was trying to get the disk out I clicked eject on the (E: drive I think? Whatever the dvd drive was in removable devices) to try and get the disk out, but it deleted the dvd drive so now I don't even have that in there anymore. All I have in removable storage now is an F: drive which I don't even know what that is for.
Is there any way to fix this or will I have to send the computer in? It's fairly new so I'm irritated that I'm having problems already. =|

Hi,
Download this software and run it as an administrator.
http://go.microsoft.com/?linkid=9740811
For more info: http://support.microsoft.com/kb/982116
Although I am an HP employee, I am speaking for myself and not for HP.

Can i change graphic settings on a "HP Pavilion dv6-3161eo Entertainment notebook pc"?

Hi
I have a "HP Pavilion dv6-3161eo Entertainment notebook pc" and I run Windows 7 64-bit. Lately I bought a lot of games, and I was hoping to play them without any problems. I have been able to before, so nothing should get in my way for doing it now. But it seems that my graphic settings keep changing from time to time, since when I play, I get a lot of lagg, both online and offline. Sometimes I can play the games without any lagg, but the most times the games lagg when I play them. The times when I can play without any problems, I can also watch HD movies online, which I can't when i can't play the games without lagg. To make an example, I bought a game called "Elder Scrolls V: Skyrim". When the game starts up, it automatically "Detect your video hardware and set video options accordingly". The most times when I start up the game, it sets the video quality to "low quality", but sometimes it sets the video quality to "high quality". Those times, I can also play the other games without lagg. I am almost sure, it is because my graphic settings on the pc are being changed, but I dont know how, or how to do it manually. So is it possible to solve this problem and/or change the graphic settings manually?

You might have too many things running on the pc, such as browsers, music players, downloaders as you load the game which would explain the erratic behavior of the game checking your available settings.
PS, Skyrim Rocks, as does MW3
Signature:
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

HP Pavilion dv6-6148ca Entertainment Notebook PC

good day all i have a HP Pavilion dv6-6148ca Entertainment Notebook PC i just install a newsystem board. the fan does not spin. but the led l lights on the keybord are on what may cause this problem thank!!??

this doesnt help. to find out the reason why. i get power on the laptop but the fan isnt working??

Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

Hello,
I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.
Tried installing all the available updates form windows, also reinstalled/update the sound drivers as n admin with no possible fix. Also as shown in picture below, when I try to make a Google call using Firefox I use built-in mike an headphones. During that time headphones icon will be appeared in the window shown below listed as communication device and disable both audio in/out.
Let me know if any further information is required.
Thanks.

First uninstall the audio driver:
Click Start and type device in the search field, then select Device Manager. >> Audio, video and game controlar >> right click and uninstall all values under it >> restart >> download and install the following drivers:
BIOS
Audio
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//
||-If my answer solved the problem please mark the topic as the accepted solution-||

Pavilion dv6-3227cl entertainment notebook powers on but only has a black screen

An HP Pavilion DV6-3227cl Entertainment Notebook, that is approximately 2 years old and is running Windows 7 Home Premium, AMD Vision Premium, will power on but not boot up. The fan runs and the "caps lock" light flashes once approximately every 4 seconds but all I get is a black screen with no cursor or error messages. There are no beeps. The power supply indicator illuminates (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed. However, the two indicator lights (I'm not sure what they are for) next to the USB port nearest the power indicator light illuminate as follows: the one on the left (as you are looking at the right side of the notebook) is white; the one on the right is orange. Both are fully illuminated (not dimly as the power indicator light). The power indicator light is not as bright as the other white indicator near the USB port. The notebook has booted up and appeared to be running one time since having this problem started, but I have not been able to get it to boot up again. I am told the battery is bad (it's my brother in law's notebook), but is it possible the problem is with the power source rather than the processor or motherboard? I appreciate your comments/advice on this matter. Thank you.
This question was solved.
View Solution.

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

HP Pavilion dv6-6c57ea Entertainment Notebook PC windows 764 BitHome premium

Tried everything but my HP Pavilion dv6-6c57ea Entertainment Notebook PC has a stereo mix there.. I see it but playing music in a chatroom I own is not possible. I disable Logitech headset and try to make stereo mix default but no joy. Confusing also as I have Control Beats Audio settings on talkbar. Frankly no idea whether I need audio drivers or what.
Looking on HP Support and on sound card I have IDT High Def Audio... If anyone can assist I would be delighted. Have teamviewer too so would be be most greatful to even be remoted to sort this out
Thanks in anticipation

Hi david458:
Thank you for your post. I will be glad to help!
I understand that you did not do a backup and you are now having an issue. I am sending you a link to "Performing an HP System Recovery (Windows 7)" click here. and "Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)" click here. You can also order a Recovery kit from the driver download page click here.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Poor quality of HP Pavilion dv6-7040tx Entertainment Notebook PC - replacement

Hi,
I purchased HP Pavilion dv6-7040tx Entertainment Notebook PC and within 4-5 days of purchase I came to know that the integrated webcam is not working- having hardware fault, followed the steps provided by help desk.
Went to service station as well and the issue is not getting rectified with driver/software reinstallation. It's a clear indication that some of the hardware is having issue.
In such a case (notebook is less than 7 days old) and it's integrated cam never worked, shouldn't it be replaced immediately? instead of doing Hardware troubleshoot offerings.

Hi,
Wow that's great........
This was the only reason that I told you that HP has the best after sales service....
Enjoy n have fun with your fully loaded machine.....
Regards,
Deepu Singh

How do i factory reset my HP Pavilion dv6-6173cl Entertainment Notebook PC?

well i am having a problem here on factory reseting my notebbok pc i just want to get rid of everything and start fresh again but when i do it ask me for a recovery disc which didnt come when i bought my computer any suggestions?
Thanks you

Most consumer computers haven't come with OS Discs or Recovery Discs since about 2004. If you didn't create your personal HP Recovery Media, please contact official HP customer support, via the HP Worldwide Support Portal, to check on the availability of HP Recovery Media for your computer. If in the USA, you can also order the HP Recovery Disc set "658862-001 Windows 7 Home Premium 64-bit" from third party vendor ComputerSurgeons.com
Alternatively, if you can still read the 25-digit Windows product key on the Microsoft COA affixed to the computer, you can install Windows 7 Home Premium using this key. Please see "How to Install Windows 7 Without the Disc" for instructions on how to download Windows 7 SP1, create the installation media, and install Windows 7 SP1 using the 25-digit product key from the Microsoft COA on your computer.Please see the HP Pavilion dv6-6173cl Entertainment Notebook PC Drivers page for Windows 7 drivers.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I need recovery manager on HP Pavilion dv6-3112sa Entertainment Notebook PC

i accidentally delete my hp recovery patition on my HP Pavilion dv6-3112sa Entertainment Notebook PC, i don't know how to get it back. and i really need to restore a factory setting.

Hi,
If you have your set of Recovery DVDs, using these to reinstall the OS will also re-create the Recovery Partition on the HDD.
If you don't have these discs, you can order a replacement set of Recovery Discs using the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Blue Screen HP Pavilion dv6-3170se Entertainment Notebook PC

Dear HP Support :
1- HP Pavilion dv6-3170se Entertainment Notebook PC
2 - OS : Windows 7 64-bit
3- Error : this happen when I'm browsing websites and when I'm playing world of warcraft.
Problem signature:
Problem Event Name:   BlueScreen
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1033
Additional information about the problem:
BCCode:   50
BCP1:   FFFFF820098D1AE0
BCP2:   0000000000000000
BCP3:   FFFFF8800716FFE8
BCP4:   0000000000000005
OS Version:   6_1_7601
Service Pack:   1_0
Product:   256_1
4- No changes made.

I have this problem. It happens without any warning.
I don't know the reason. Please help me.

HP Pavilion dv6-3055dx Entertainment Notebook PC

Hi, I'm from Brazil but 2 years ago I bought a HP Pavilion dv6-3055dx Entertainment Notebook PC in Florida
Unfortunaly, I lost my everything on my Notebook and now I'm trying to fix it installing Windows 7 Again with a Windows 7 Disc Room I have, but in the activation of Windows, I use my original Serial number of Windows 7 Home Premium and the Microsoft says that is invalid. Whats the problem?
I cant order the recovery discs because I'm from Brazil but, if I can download the .ISO of the discs will be good for me.
Thank you.

Activate Windows 7 by phone:
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

HP Pavilion dv6-6023tx Entertainment Notebook PC Will not start up. Suspect BIOS error.

Hi guys,
Was recently using my HP Pavilion dv6-6023tx Entertainment Notebook PC and the next day went to use it and the computer would not boot. Turns on and I get a black screen with the capslock light flashing at me. It flashes twice which is why I suspect I have a Bios error. I have tried flashing the bios but cannot get the computer to flash. Maybe I am flashing the computer the wrong way.
Can someone please provide there expertise and the proper way to flash this type of computer.
Thanks for the help in advance.
- Ben.

Hi xdfrightener,
Welcome to the HP Community! You are correct that two flashes indicates a BIOS corruption. The only thing that I can recommend is doing a Restore of the BIOS. How long have you had the notebook for?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook?

Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook? Joe
Joe B.

Its on the keyboard somewhere on top center close to the number keys. To be straight, its just below F12 key.
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

HP Pavilion dv6-6c54nr Entertainment Notebook PC

Hello,
Recently my laptop (HP Pavilion dv6-6c54nr Entertainment Notebook PC ) had a problem and I needed to set it to it's fabric settings. I installed Windows 7 Ultimate 64 bit and the computer drivers listed in the page of this product. The computer has 4 speakers, but there's not sound coming from the frontal speakers. What can I do? Thanks.

Hi Krosado14,
I understand you are having an issue with the 4 speakers after doing a factory reset on your computer.
If you follow this page to the driver downloads and click on Audio.
Download (both) and install, it should resolve your issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...
Let me know.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I have a HP Pavilion dv6-6153ca Entertainment Notebook PC the youcam stop working all of the suddem.

Similar Messages

Maybe you are looking for