I have a hp photosmart 5510e all-in-one. IPhone 3Gs &ipad1 will not print

After changing the ink in the hp photosmart 5510eall-in-one printer I was unable to use the print function on my iphone3gs and ipad1. But my husband is able to print off his iphone4 and iPad 2. I'm running ISO 5.1 and is updated. My printer worked fine this morning. Got any ideas? Thanks hosey54

Hosey54;
I hope you are doing well and sorrry to learn that you are having this issue;
What Application are using to print?
Is the iphone 3gs or the ipad 1 gving any errors?
Let's perform a reset;
Follow these steps to perform a reset of the product.
Press the Power button ( ) to turn on the product.
With the product turned on , disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
Here there are some troubleshotting steps is you are using Airprint or Hp eprint home and Biz;
Click here.
Hope this helps and let me know if I can be of any further assistance
Best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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This question was solved.
View Solution.

Let's reset the printer. Turn it off, hold the # and 6 keys while turning it back on. Go to Setup > Network > Wireless Network Test afterward to see if it worked.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Let's reset the printer. Turn it off, hold the # and 6 keys while turning it back on. Go to Setup > Network > Wireless Network Test afterward to see if it worked.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you!

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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say "Thanks" for helping!

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goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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The best recommendation I could make would be to contact HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi,
HP has an HP Hardware Diagnostic Utility that might help resolve the issue you are having. Here is the link to download the utility.
HP Hardware Diagnostic Utility
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

I have a hp photosmart 5510e all-in-one. IPhone 3Gs &ipad1 will not print

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