I have a hung VAIO when trying to install a VAIO update utility. Can

I have a hung VAIO when trying to install a VAIO BIOS utility. I know it is not a good idea to shut down when actually installing a BIOS. Is this the same operation or is the utility install a separate operation?

Hi jamesjewell1,
Welcome to Sony Community!
It is important not to interrupt the process of Updating BIOS and also Formatting the laptop. Have you tried to access BIOS again? What is the complete model name of the laptop? You may try to reset BIOS then test the unit. Or try to reseat the CMOS battery of the laptop.
Hope these help.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

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I have a hung VAIO when trying to install a VAIO update utility. Can

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