I have a imac 7,1 and i NEED to upgrade.

I have already paid for leopard to download for use on another system. How can i upgrade my imac from 10.5?! My safari and chrome dont work correctly because of some software issues because i am so far behind. How do i download?!

You will have to puchase the Snow Leopard DVD directly from Apple's online store. A link to the US Store is:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
If I misread your intent and you already have this then install it and then download and install the 10.6.8 update combo from:
http://support.apple.com/kb/dl1399
Then run Software Update and install any other updates Apple suggests. Finally backup your system completely and test the backup. Once you have done this then navigate to the Mac App Store and download Mavericks assuming your system has at least the minimum system requirements. I would STRONGLY recommend 4GB or more of RAM, a 7.1 machine can accomodate 6GB, I would recommend that if you need a RAM upgrade. You can use reliable venors such as OWC (www.macsales.com) or Crucial.
If you are not aware of the minimum system requirements for Mavericks you can find them at:
http://support.apple.com/kb/HT5842
Good luck!

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I operate with an iMac 10.4 and desperately need to upgrade to a 10.5 as bought new printer for my business and NEED 10.5. Where do I find a 10.5 download ASAP?

Am searching for a 10.5 Leopard download for my Mac OS X, version 10.4.11, 2 GHz Intel Core 2 Duo, 3 GB 667 MHz DDR2 SDRAM. As noted in the original question I cannot find or use a printer that needs less than 10.5. My iMac computer has been very faithful and I started in a small elementary classroom with an Apple IIe in 1984. What solution does someone have for me? Thank you....nebraskabetty

Leopard (10.5) is not available as a download or as a disk purchase from Apple. You may find copies on e-bay for sale.
If your iMac can accept Snow Leopard (10.6), a disk can be purchased from the Apple online store.
Ciao.

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. How do I get all of my music on the laptop?

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. When I try to sync, I get a warning message stating that I will lose songs on my phone which aren't on the laptop. How transfer my music from my phone to the laptop?

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have lost my photos/videos when i imported from my ipad 2 to my new imac latest version and it's not reading the files. I have downloaded iMac library manager and can see them. can someone shed some light please ?

i have lost my photos/videos when i imported from my ipad 2 to my new imac latest version OS X 10.8.4
and it's not reading the files. I have downloaded iMac library manager and can see them. when i go back into iphoto i'm getting the following message :
Do you want to switch the current iPhoto Library from “iPhoto Library.photolibrary” to “iPhoto Library.photolibrary” and relaunch iPhoto?
I don't know what to do - please help !!!!
can someone shed some light please ?

So it appears you have only one library on the hard drive. Apply the two fixes below in order as needed to that library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

Hello I have a imac G5 17" and it will not boot up.

Hello, I have a imac G5 17" and it will not boot up...... There isn't any chime when you turn it on and the led light will come and fade out a little but will stay on and the screen will stay black. Does any one have any suggestions on what's wrong and how to fix it?
<Re-Titled By Host>

The bottom of that article says to contact an authorized service technician. You may also find that simply replacing the PRAM battery (the coin shaped battery) helps. Note: if you have any capacitors that are labelled X on their top (as opposed to just K), you may have the problem of the leaking capacitors which required a power supply and/or logicboard replacement. The leaking capacitor was an industry wide problem.

I have one imac. my wife and i each have our own user accounts and itunes library. How do we share selected music between user accounts?

i have one imac. my wife and i each have our own user accounts and itunes library. How do we share selected music between user accounts?

To give other users read-only access to your library, use the Sharing features of iTunes. Sharing works over the local network as well as on the same computer. See the built-in help for details.
If you want to give full read/write access to more than one user, see the support article linked below.
iTunes: How to share music between different accounts on a single computer

I have an iMac,Apple tv and want to watch tv programs on my HD tv. These programs are on the stations web site but I am unable to watch anything on my brousers

I have an iMac,Apple tv and want to watch tv programs on my HD tv. These programs are on the stations web site but I am unable to watch anything on my brousers

Welcome to the Apple Community.
I'm not sure what you are asking, but if you want to watch TV stations you can watch on your mac in a web browser on the Apple TV instead, I'm sorry you can't do that.

Hello i have a imac 8.1 and my volume down button stopped working..

hello i have a imac 8.1 and the volume down button stop working..
basically it seems that the f11 button is dead cause i can't make shortcut to this button anymore..
i had the maverick osx and i install some vst for ableton before that happend but i make format the disk and clean install the osx lion and it doesn't fix the problem.. any help ??

Very simple take it to an Apple Store or AASP and have it professionally diagnosed. Anything else would be guessing. Do NOT spend a penny on it until it is professionaly diagnosed otherwise you stand and excellent chance of throwing good money after bad.

I have an iMac for work and I am leaving the company. How do I clear the computer so that my soon to be former company is unable to see my personal information Ie. - internet, contacts, etc...

I have an iMac for work and I am leaving the company. How do I clear the computer so that my soon to be former company is unable to see my personal information Ie. - internet, contacts, etc...

Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
       A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
       B. Clone to an external drive using using Carbon Copy Cloner.
          1. Open Carbon Copy Cloner.
          2. Select the Source volume from the Select a source drop down menu on the left side.
          3. Select the Destination volume from the Select a destination drop down menu on the right
              side.
          4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
              sure to opt for that.
               Destination means a freshly erased external backup drive. Source means the internal
               startup drive.
Step Two - Prepare the machine for the new buyer:
          1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
          2, Remove any Open Firmware passwords or Firmware passwords.
          3. Turn the brightness full up and volume nearly so.
          4. Turn off File Vault, if enabled.
          5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
     A. Snow Leopard and earlier versions of OS X
          1. Insert the original OS X install CD/DVD that came with your computer.
          2. Restart the computer while holding down the C key to boot from the CD/DVD.
          3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
              Optionally, click on the Security button and set the Zero Data option to one-pass.
          4. Install OS X.
          5. Upon completion DO NOT restart the computer.
          6. Shutdown the computer.
     B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                   it is three times faster than wireless.
          1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
              Utilities window appears.
          2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
          3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
              on the Erase tab in the DU main window.
          4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
              and set the Zero Data option to one-pass.
          5. Click on the Erase button and wait until the process has completed.
          6. Quit DU and return to the Mac OS X Utilities window.
          7. Select Reinstall Lion/Mountain Lion and click on the Install button.
          8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

I have an iMac (Mid 2010) and am running 0sx 10.8.5 and the WiFi always loses connection during sleep mode. I have seen numerous different solutions none of which seem to work. Can anyone help?

I have an iMac (Mid 2010) and am running 0sx 10.8.5 and the WiFi always loses connection during sleep mode. I have seen numerous different solutions none of which seem to work. Can anyone help?

Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
          Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
          Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
          Wake for Wi-Fi network access
and
          Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
          Enable Power Nap...
11. Reinstall OS X.

I have a imac aug 2007 and seem cannot download mountain lion

I have an imac aug 2007 and seems I cannot download mountain lion from the apps store..any body can help..thanks

Does your Mac meet the requirements as outlined below?
http://support.apple.com/kb/HT5444

I have an iMac w/Mavericks and Facetime will not log me in

I have an iMac w/Mavericks and Facetime will not log me in - says check network connection. Firewall is not the issue. Even restarted computer after adding FT to firewall permissions. Didn't work w/previous mac software either. Works fine on iPhone & iPad. Any suggestions or just stick w/Skype!? Thanks.

Hi cococat50,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in these articles if you're not able to sign in to FaceTime on your Mac:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best,
Jeremy

I have an iMac 7.1 and a pc in my office. My pc recieves all emails as well as my phone but on my iMac i receive them speradically. I checked with my ISP and there are no issues. I can send emails. I have a pop account. Please help in dire straits

I have an iMac 7.1 and a pc in my office. My pc recieves all emails as well as my phone but on my iMac i receive them speradically. I checked with my ISP and there are no issues. I can send emails. I have a pop account. Please help in dire straits

Sorry, no idea at this point with so few details to go on. It will probably help if you'll post what version of Mac OS X you're running and who your email provider is. Someone then may have some ideas.
Regards.

HT1338 Hi,I have an iMac OS X, but I need to get the update to Mac OS X 10.4.7 in order to get Keynote , but I can't, how can I do it?

Hi,
I have an iMac OS X, but I need to get Keynote for a Powerpoint presentation, so when trying to download tells me to get Mac OS X 10.4.7, and if I try gettin Software update, I get none available, how can I do it?

You need to either buy and install Mac OS X 10.8 from the Mac App Store, or purchase an iWork 09 DVD, or use a product such as OpenOffice instead of Keynote.
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I have a 2005 Jaguar xj8. When I tried to upgrade my 3gs to a 4g I got a ticking noise in the speaker and no one on the other end could hear me. I had to go back to a 3gs. My phone is shot and I need to upgrade. Has there been a fix to the problem?

I have a 2005 Jaguar xj8. When I tried to upgrade my 3gs to a 4g two years ago, I got a ticking noise in the speaker and no one on the other end could hear me. I had to go back to a 3gs. My phone is shot and I need to upgrade. Has there been a fix to the problem? Apple told me there was some sort of interference with the airbag system. Jaguar was totally unhelpful.

Hi Labjock,
Welcome to the Support Communities!
The article below may be able to help you with this.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Judy

I have a imac 7,1 and i NEED to upgrade.

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