I have a iMac destop 10.6.2 and use the AOL Mail web site with your Firefox Browser. It has worked great for years. I update the firefox to 6.1 and now I cannot send images using the Firefox browser. With Safari browser it works fine.

I use AOL mail - http://www.aol.com/ with my Firefox 6.1 browser. Before updating aol mail worked great with firefox for years. Now when I try to send ( upload) messages with a file or images I always get the reading " there was a technical problem and I should try again". Messages with NO files or images go through just fine. I have cleared the Firefox history, the cache and cookies and the problem remained the same. The question is does this problem have something to do with the latest update ? AOL are still only familar with the 3.6 Firefox versions. Thanks

Well I guess I was too optimistic. Since last posting I have had three hang events, one during reboot. When the login dialog box came up I clicked on it and it hung.
However I do have a new data point. I have enabled the remote login (sshd). I have discovered that when the system hangs like I described above, I can still log in via SSH from my Windows system. The shell appears normal, but when I tried a "killall Safari" command the OS crashed hard. After a hard reset, the system hung during the login process. Again I could login remotely, and that time I executed a "sudo reboot" via the remote session. That cleared the display to all-blue but did not successfully reboot.
Can anyone suggest what to try via the remote login to help diagnose what is happening? I am familiar with typical Linux architecture but the differences in Mac OS X are leaving me a bit disoriented.

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Updated my 3GS to 6.0.1 now I cannot send or receive picture text unless I'm wi-fi with I message. ??

Updated my iPhone 3GS to 6.0.1 and now can't send or receive picture messages unless using wi-fi iMessage. ???

Notify your carrier. Make sure MMS is provisioned for your account. Also be sure it's enabled in your setting menu

Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.

Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.

Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

I keep getting Alarm popups saying that it cannot send msg using the server null. I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?

I keep getting Alarm popups saying that it cannot send msg using the server null.
I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?
How can I disable the Alarm popups?
Thanks
Brian

OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Google Mail recently implemented additional security measures "for your protection" of course. The manifestation of that may be the requirement to create a unique, "application-specific" password for each one of the various Google services you may use. That requirement probably includes Google Mail. So if the above Apple Support document doesn't resolve the problem, research Google's application-specific password requirements, and how to configure Mail to use it.
I asked the Hosts to edit or obscure the email address in your post.

HT1277 I can recieve emails but I can't send them out. The blue bar at the bottom left of the Mail page gets half way across and then the pop-up "Cannot send message using the server" comes up? What do I do?

I have my Yahoo Mail "poped" over to Apple Mail. I can recieve emails but I can't send them out. The blue bar at the bottom left of the Mail page gets half way across and then the pop-up "Cannot send message using the server" comes up? What do I do?

Your outgoing mail server is different than your incoming server. Usually the outgoing mail server will have smtp in it. I noticed yours said "cannot send message using the server mail.wavecable.com". That sounds like an incoming mail server. Try setting your outgoing mail server to smtp.wavecable.com
I hope that helps.

HT204053 My wife and I have both synced our iphones to the same desktop computer. She recently synced her ipad to the same computer. Now we cannot send messages to each other anymore. any ideas?

My wife and I have both synced our iphones to the same desktop computer. She recently synced her ipad to the same computer. Now we cannot send messages to each other anymore. any ideas?

By signing up for an apple ID it means she will be able to download her own apps and music and in future redownload if required for free. Ideally it should be the primary email address she uses as you can't transfer purchases etc to another ID.
Photos shouldn't disappear but back them up before hand. These days everyone gets an iCloud.com address so she could use this as her ID. You would need to go to www.apple.com/iCloud from a computer to sign up for this. Bearing in mind you need a mac with lion or mountain lion or a pc with windows vista onward to take advantage of all services like calendar sync and find my iPhone etc.
Otherwise sign up for an apple id with any other email address. You can do this at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
AND Click on create an apple ID.
the applications linked to your existing apple ID will have to be redownloaded on the other ID but you won't lose them on yours.

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen. Help?

Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

I have a MacBook Pro Retina (2,3 GHz Intel Core i7 - 8 GB 1600 MHz DDR3 - Intel HD Graphics 4000 1024 MB). I use KompoZer for my website, but after installing OS X Yosemite it doesn't work right (I cannot see images in the website).

I have a MacBook Pro Retina (2,3 GHz Intel Core i7 - 8 GB 1600 MHz DDR3 - Intel HD Graphics 4000 1024 MB). I use KompoZer for my website, but after installing OS X Yosemite it doesn't work right (I cannot see images in the website).

It's beta open source software so I'm not surprised. It does't look to be too active a project, so I don't know if it will help or not but you might be maybe better off posting a bug report on their Sourceforge page here: http://sourceforge.net/projects/kompozer/

I have iPhone 4 and updated to iOS 6, after the update what's app asked I give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

I have iPhone 4 and updated to iOS 6, after the update what's app asked If i give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

Hi yanylove,
If you are having WiFi issues after upgrading to iOS 7, you may find the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Regards,
- Brenden

I had a power failure 2 days ago, have power now, but cannot send email from my iPad. Everything was fine before that. The box says cannot send mail, the user name or password for Gmail is incorrect. I haven't changed anything. I need help. Thanks

Hi
I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? Thanks

I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

"Cannot send message using the server....."

Hi all,
Considering the nature of the problem I am about to relate I would have to say at the outset that I would be very very surprised if other people have not come across this problem, so here goes...
We have around 60 users of Apple Mail from both 10.4 and 10.5, so varying degrees of versions of Apple Mail however most if not all are updated to 10.4.11 and 10.5.2.
We have been plagued with people being frustrated about emails bouncing back with an immediate error which is basically the following...
"Cannot send message using the server smtp.xxx.com:user
Sending the message content to the server failed.
Select a different outgoing mail server from the list below etc etc"
I am sure a lot of you have seen this error.
However, it is totally random but I am at the end of my tether with it. It generally revolves around emails with attachments and can be totally random. I was trying to send a screenshot today, very small screenshot, using the Apple-Shift-4 technique, sent the .png file, then saved it out as a .jpg, nothing. Tiny file, around 5k. Got the error above, took it out, sent no problem. Other similar files on the desktop refused to send but a .pdf did. I then thought it might be our server, so sent teh same attachments using my .mac account. Same result and failed to send. Reports from other users in our group show that they too get random results, maybe moving the attachment in the email makes it go, sometimes putting it before your signature, sometimes putting your signature copied and pasted in so many times makes it work, all sorts of methods but all resulting in the same conclusion, Apple Mail can be very unreliable.
We have even migrated some users to Entourage and the problem disappears. Even to Thunderbird, but those users miss the search capability as it is quicker and more reliable. So they want to go back.
Considering I have been struggling with this issue back in the day when we were on the Apple Mail related version in 10.4 I was hoping that the version released in 10.5 would remedy the problems. Sometimes I feel it has just got worse.
Is anyone else experiencing this sort of difficulty in Apple Mail, I really feel isolated and at a loss with how to remedy this for so many users.
If anyone can share their experiences and how they have got around similar issues in Mail I am all ears and open to any suggestions.
Thanks everyone for taking the time to read through this. There is more but the experiences are so random it is not worth trying to put it all down.
Thanks again.
Gerry McCoy

I went in to Connection Doctor and. oddly enough, for this Mac account it said I was on Port 25. Si I changed it to Port 587 and saved the changes.
Still, I have the same problem with the same error messages.
I go back to the mail preferences > Accounts > Advanced and it shows Port 143 still there grayed out.
What about SSL - it's not checked.
Odd that this problem only seems to be from one .mac account emailing to another .mac account. Could the server be down?

Cannot send message using the server (null)

i use mail 2.1.
i have a .mac account and have three other email accounts attached to my mail account.
lately, i cannot send any email.
the switchiing ports fix hasn't helped either.
this is the error message:
CANNOT SEND MESSAGE USING THE SERVER (null)
The server response was: 5.1.0 <email [email protected]>...
From address does not match authentication.
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
Message from: email <[email protected]>
Send message using: [there is a combo box here with all the four accounts servers listed]
no matter which one i pick it doesn't work and no email is sent.
anyone have this error before? or now how to fix it?
i'd be appreciative.
thanks
1.67 GHz Power PC PowerBook G4 Mac OS X (10.4.6) Sony HDR HC3 HD HandyCam MiniDV

I was having a similar problem (don't feel like typing all the details)
I was about to to delete my com.apple.mail.plist, when finally it hit me.
I ran ethereal (again, I'm sorry, but learning how to use ethereal is a topic unto itself). Following the TCP stream (ie. looking at the smtp messages being sent back and forth) I came across two problems. For some reason my port number was set to 567 or something like that, when it's supposed to be 25, as I had originally set it to.
Once I corrected the port number I started receiving an error message from the smtp server. It said the return email address could not be authenticated. (using xyz.com as an example) The correct return email address was supposed to be [email protected], but for some reason it was changed to john@xyz in the account settings.
Anyway, to get to the point, another thing to check is that your return address has been set correctly, and if all else fails, make sure you have X11 installed and use fink to install and run ethereal. This will let you know if you are actually connecting to the server, and will show you any error messages.
PS. I think this problem started occurring with the last update made to mail. I believe it somehow corrupted my settings. This would explain how my port number could have been changed to the default port number of .mac mail.

Cannot Send Messages Using the Server

I am dependent (during the day) on a wireless connection to the Minneapolis Wi-Fi system (U.S. Wireless).
I've got an e-mail account with comcast and I have successfully interfaced this with the Apple Mail application that came with OS X 10.5.4 and for many weeks have been happily sending and receiving e-mails. But....
I've been on the road and had to connect with Hotel internet services and I was picking up free WiFi in NYC when I was there.
I first noticed the problem when I was staying at a hotel in Vermont.
I would try to send e-mails and I would get the message:
CANNOT SEND MESSGE USING THE SERVER __________.
Select a different outgoing mail server....
Now, I am back home and using my U.S. Wireless connection (which has been really bad lately).
I keep getting these blasted messages and my mail sometimes goes through but more than often, I get these "cannot send message.." notices and my e-mail just sits there going nowhere in the outbox.
How can I solve this problem?

Beside the SMTP name -- smtp.comcast.net -- there is a pair of arrows, with one pointing up and one pointing down. If you click on those arrows you will be presented with a list of all SMTP ever enter (you may only have one), and also the command to Edit Server List. If you choose Edit Server List, you will be presented with a completely new setup window, dealing only with SMTP servers, and that window will have two tabs, one of which is also Advanced.
From the name, smtp.comcast.net, without your Username appended, would indicate that an Authentication of None is currently in effect. With changes that Comcast has made recently, whether you use Port 25 or Port 587, I believe you would have to use Password Authentication, most certainly if the latter Port 587 is chosen.
If you click on the link below, although not for Comcast, you will nevertheless see in section 12 through 15, screenshots that cover the SMTP setup that I am describing above.
http://wildblueworld.com/dishmail.net/howdoi-applemail.php#2
Ernie

OSX Mail - Cannot send message using the server ....

Hi there,
Mac Pro with OSX 10.6.
*Can receive mail, but can no longer send email* using the program Mail.
Been getting the popup "Cannot send message using the server [shawmail.vc.shawcable.net] for the past 3 days. I hadn't changed anything about my computer, and have had the Mac for 2+ years. So this just started doing it on it's own.
I had a technical support guy from my service provider even interface with my computer, where he could see my desktop right over the internet, and he couldn't get it fixed either.
I googled this problem, and found solutions like:
1. Uncheck "Use SSL" (Done that, and it was never checked "on" to begin with)
2. Make sure Authentication is set to none, with no password (done that, and it wasn't set with a password to begin with)
3. Delete [user]/Library/Preferences/com.apple.mail.plist (done that, didn't do anything)
4. We even totally deleted my account, and started a new fresh one. Didn't work
The tech support guy did show me a way to email online, using the same email account. That worked, but it's a hassle to go onto a web-based email program -- it's not my preference. So, with great certainty, it's not my service provider, because I was able to send emails on this web-based email program using my email account.
So there, I'm stumped.
Hopefully someone can help. What's bizarre is that googling this problem, I have found many other people that say it happens arbitrarily, out of nowhere.

I can't believe how ridiculous this issue is. i have been searching for days for a solution to this. i have tried EVERY recommendation on these forums and nothing works. It appears that this issue dates back to TIGER. I had this problem back in January and just bagged figuring it had something to do with iweb. I bought a new html program and was able to send out my newsletter last month no problem. Suddenly, one month later- here i am again, unable to send out my newsletter with no help from Apple or verizon, or these forims, or anyone else. To think that a company that I have stood behind and loved so much can't be be bothered fixing such a simple issue that has been going on now through 5 OS's (I am using Lion but I had the issue using leopard as well) is a disgrace.

It seems I cannot send imessage from the ipad when the mac is turned off. I have recently upgraded the mac to 10.8.4

It seems I cannot send imessage from the ipad when the mac is turned off! I have recently upgraded the mac to 10.8.4.
Many thanks in advance for your help.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I have a iMac destop 10.6.2 and use the AOL Mail web site with your Firefox Browser. It has worked great for years. I update the firefox to 6.1 and now I cannot send images using the Firefox browser. With Safari browser it works fine.

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