I have a ipad my mother-in-law gave me and she has a fake user apple Id on it in recovery/factory setting and i cant get it off what do i do
i have a ipad my mother-in-law gave me and she has a fake user apple Id on it
Hello AllenLJohnson,
Thanks for using Apple Support Communities.
From your post it appears that you have an iPad which is locked by an Apple ID. This is a security feature called Activation Lock, of which you can learn about in the article linked to below.
iCloud: Activation Lock
Have a good one,
Alex H.
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Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
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http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
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Cheers, Tom -
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If it's just the apps that you've downloaded from the App Store that you are having problems with, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
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If you did not backup your iPad, your photos are gone forever.
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What id shows at the bottom of the Featured tabs in the App Store apps on the two devices ? If they still show your account id then try tapping on the id and log out of it and your wife can then try logging in with her account.
Any content that is already on them that was downloaded by your account will remain tied to your account, so only your account will be able to download updates to your apps. -
I have Comcast as my IP. My wife also uses my account with her own email address. I have my address book and she has hers. My problem is on her ipad, my address book comes up with her account. Any ideas on how I can get her address book on her account?
It sounds like you're both syncing with the same computer log-in so the sync mechanism thinks that you're one person. You need to set up separate computer log-ins so that you have separate iTunes operation.
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Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Tried to restore my ipod I just wanted to back to factory setting and delete everything on it. I did it and NOW everything is erased, gone, and stuck on the apple logo. Populated that it is in recovery mode and needs to be restored. Clicked on restored and error (1) came up. So now I have a useless iPod that I purchased. Big apple user minus my laptop. 2 iPod, 2 iShuffles, iPad, 4 iPhones, iMac 27 inch. If this isn't rectified I will never buy and continue to push my consumers, family, and friends on my bad experience with apple. iTunes is up to date and now I am concerned that if do anything to my phone this same problem will happen.
Marc Rastovic
<Personal Information Edited By Host>Hello, Marc.
Thank you for visiting Apple Support Communities.
Error 1 or -1 can be very tricky to resolve and sometimes leads to a device needing service. That being said, here are the steps I would go through first for this specific error.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If the iPod is still unable to be restored it may needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service. This link will also allow give you the option to contact Apple Support for possible additional troubleshooting steps and options.
Service Answer Center - iPod
Cheers,
Jason H. -
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When you go to settings click cellular. Flip the little switch on. That should turn on 3G.
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Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.
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