I have a iPhone 4 S 16 GB. I cannot connect to my home Wi Fi. I tried several of the things I saw out here and it's still not working. It just keeps trying to connect over and over but never conencts.
I have a iPhone 4 S 16 GB. I cannot connect to my home Wi Fi. I tried following some suggestions I saw out here but nothing helps. It just keeps trying and trying to connect.
You didn't say what you have already tried, but if you haven't already done so, power-cycle your router (unplug it for 15 seconds then plug it back in), then on your phone go to Settings>General>Reset and tap Reset Network Settings, then try joining your wifi again.
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I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying waiting for activation
What tips have you tried so far? Just so we don't waste our time telling you things you've already done.
When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular? -
I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.
Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game. -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and all other accessories .So , kindly help me as early as possible .Thankyou and tell me about its solution
<Email Edited by Host>Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new. Try each of these in order until the problem is resolved. If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation. Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
Best
GDG -
I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?
Hi katz2010!
I have an article for you here that may help you find those apps again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
my iphone fall in the sea and now it's not working how i can take off my photo and numbers ? and do u thing it will be work or what plz help me !!!!!!!!!!!!!!!
Sea water and electronics don't mix. The salinity fries the internal circuitry of the phone. Your phone is toast.
Certainly the user of any device which can be lost, stolen, or dropped in the sea would be smart enough to have had the data backed up, rght? Your photos and numbers should be safely backed up on your computer or in the cloud.
If you didn't do this, there's no way to recover those data now. Backups are meant to be done BEFORE disaster strikes, not after. -
iTunes is not letting me download certain songs from my phone or my computer. Keeps saying "Could not purchase "name of song." An unknown error occured (5002). It let me buy 1 song, afterwards it didn't let me buy any. I checked my credit card info, and my password is correct. and it's still not working. Help Please!
I'm having the same problem on iPhone 5 and iPad.
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Ipad calendar won't save dates. I've tried all resets as well as sync options and it will still not work. Any other suggestions?
What do you mean it won't save date? What exactly are you pressing and what happens or doesn't happen?
Try this:
Open the Calendar App and Tap Calendar at the bottom of the screen. Make sure all calendars have checkmarks, then Tap Done. Do your events show up now? -
'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?
You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith. -
Hello
I purchased iPad 4th wifi cellular from USA. Now I am using my iPad in Saudi Arabia and 4g signal does not work. Just 3G. Can you help me?
IS there any tool to fixThe iPad you purchased is designed to support the 4G network in the U.S. There is no tool to fix it. In order to get the 4G signal working in Saudi Arabia, you need to purchase an iPad there.
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My Siri and microphone in other apps hasn't been working lately. I've cleaned the mics, took off te case, and it's still not working. My camera only picks up audio when it's off of vibrate. And now I can't answer texts with the new pull down thing. please help
Hello Sarahd200037,
Thanks for using Apple Support Communities.
To troubleshoot the microphone on your iPhone please follow the steps in the article linked to below.
iPhone: Microphone issues
Take care,
Alex H. -
I reset it and it is still not working
I reset all settings and it is still not working. My FaceTime that is. Also I have the latest update. That is when all my problems began.
1. Make sure you are using the latest software
2. Sign out, reboot and sign in again
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure phone number or email address is correct
5. Hold the Sleep and Home button down (together) until you see the Apple Logo
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