I have a iphone 4 that keeps updating
I have a iphone 4 that keeps updating all the time only thing i have seen for days i itunes logo whit usb cord anybody that can help
You said " I tried updating via iTunes but that also produced an error message.".
What did that error message say?
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Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement
No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
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Up to Discussions in iPhone Hardware Go to original post Reply to original post -
I have the iphone 4s and its updated (ios 6.1.1). I've always had my group messaging set to OFF. Everytime I send a text to multiple folks, I find out that they were able to see everyone elses responses to me. My boss told me this morning that she saw responses from my friends/family from a picture I sent yesterday. Is there ANYTHING that can be done about this? It's important to be able to send texts to multiple people. I have to update them alot on my husbands illness. Help!
Group messaging simply puts all replies in one conversation in Messages. It doesn't prevent the behavior you experienced.
My suggestion which would be much easier in my opinion, is rather than do a text, send out an email and use bcc: , which will keep the audience hidden from each recipient.
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I have an iphone 4 that I use as an iPod. It is not connected to a wireless network. I have updated to the IOS 7 and now it won't sync with my computer. Does anyone know what could possibly be the problem?
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Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
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I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it. It says "preparing to update" eternally. Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day. arg.
I have tried direct connecting the iphone 4, via wifi, everything. I hate itunes with a passion, but it seems to be a necessary evil. I dont know why I would have no trouble with my iphone 3. I am using the same technique for both phones. Find the music I want in the library and drag it to the iphone. Works on IOS 6, not IOS 7.
WHat else should I try?Hi jeffmbellucci,
If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Regards,
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Hi, I have an Iphone 3g that is "Not" jailbroken, nor do I want it to be jailbroken. However, I had been having problems with it shuting down and not starting again. So, I tried to update and restore only to get an "error" 1015.
It is now stuck on "connect to itunes"
Any help would be great as this is a factory unlocked phoneApple in no way blocks devices.
Carriers can blacklist devices from their network. If that is what has occurred, only the carrier can remove the blacklist. This should have nothing to do with your ability to activate the device and use it as an iPod. -
hi i have an iphone 4 that needs to be updated but my phone is using the cellular company simple mobile via gsm chip and my phone isnt jailbroken will this mess up my phone.
If your iPhone is truly unlocked - purchased as unlocked through Apple
or through wireless provider that sells unlocked iPhones or unlocked
by a wireless provider, then the update should not mess up your iPhone.
If your iPhone was jailbroken or hacked to change wireless providers,
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Back up first to protect against glitches or other problems. -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?
You don't get a choice. If you decide to update, your phone will be updated to the latest iOS version available for your phone. For you, that's iOS 7.0.4.
Make sure you follow the directions here:
http://support.apple.com/kb/ht4972
The update to iOS 5.0 & higher is an erase/restore deal. -
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Does anyone know the answer please.This has to do with the Time Zone Support selected in your phone. If you check in Settings>Mail, Contact, Calendars, there is a setting for Time Zone Support at the bottom of the page under Calendars. If that is turned to off, the calendar should support the local time. Because time is set to Automatic (since you say the time is correct on the iPhone), it is reflecting the local time. That information comes from the carrier, not the iPhone itself. You can check, however the iPhone says that if you turn off the Time Zone support, it should reflect in the local time. Do a test, if possible, and see if that will do what you are asking.
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HT4623 I have an Iphone 3 that does not have the software updates how can I update it?
I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?
The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
I have an iPhone 5s that no longer makes nor receives phone call, the time will never stay corrected. Anyone with any thoughts?
samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
CandiceH_VZW
Follow us on Twitter at @VZWSupport
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