I have a iphone 4s, i was recently able to connect to wifi and now i an no longer to connect. if i go to my settings it wont let me turn on the wifi, but it will through siri and the the panel that you slide up, but there is no connection

i have i iphone 4s. i can not turn on my wifi threw my settings. i can turn it on threw siri and the slide up pannel but it still dont connect i have reset my whole phone whipped it clean and also reset my network settings and it still dont work. please help. id like to play my games

Hi there kacy.farias,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W.

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I down loaded iso5 on my iphone4 but in iclound settings it wont let me turn on contracts, just goes back to the main screen.also cant phone anyone from my contacts

i've just down loaded iso5 for my iphone 4,but in iclound settings it wont let me turn on contracts just flicks back to main screen and same thing happends when i try to open up mail,contacts.calendars in settings.also now i cant phone anyone from my contact list. any help ? thanks

What is displaying on the device screen?

My ipad wont let my turn on my wifi and i dont want to relace my ipad ive tryed alot of sugestions help me!!!!!!!!

my ipad wont let my turn on my wifi and i dont want to relace my ipad ive tryed alot of sugestions help me!!!!!!!!

There are many, many threads posted here by people having the same problem. If you look over to the right side of this page at "More Like This," you will see links to some of them. Try reading the other threads and see if any of the solutions posted therein will help.

I have an iphone 4. I recently updated to IOS 7. Now when I am talking on a call, the mute or speaker button will activate. Very frustrating...help. How do I turn it off?

I have an iphone 4. I recently updated to IOS 7. Now when I am talking on a call, the mute or speaker button will activate. Very frustrating...help. How do I turn it off?

My iPhone 4 has the same problem. Other people I know have similar issues. Other threads in the forum have commented that there could be a problem with the screen proximity sensor that is triggered by your ear being near or touching the on-screen mute or speaker button. They claim that an external case or a screen protector could cause the proximity sensor to malfunction, or possibly the screen needs to be cleaned. I tried putting a non-conductive thin cover over the phone, and it did not help. In my opinion, the phone works as designed. Other than switching to another brand phone or Apple fixing it with a functional iOS update versus a pretty iOS update, I've only found one solution, which is to use a headphone/microphone or a hands-free device. Of course, using a headphone/microphone is often inconvenient.

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

HT4623 I have an iPhone 4. I recently updated it. It loading all my iTunes music purchases but not the music I had on my computer and had on my phone. Gone. I have tried re-sycing. Tried all I know to do. It says "it cannot locate my music" do I want to s

I have an iPhone 4. I recently updated. It loaded all my iTunes music purchases but not the music I had on my computer. This music was on my iPhone before I updated. I have tried re-sycing but not getting anywhere. Says it cannot locate my music files but I see it on my lap top but cannot play it or get it on my iPhone. Can anyone walk me through this?

C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.

HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time

i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?

Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

HT201412 i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place, please HEL

i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone
is there anything apple could do if i took it to one of their main shops???
Kris (bulzy_23)

Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

I hv lost my icon for iphoto on my Imac Mac OSX10.5.8.   I still hv my pics but can no longer creat albums and events. If I upgrade to the latest Mountain Lion, will my pics go into the new iphoto?       I would like to update Mountain lion.Will

I hv lost my icon for iphoto on my Imac Mac OSX10.5.8.   I still hv my pics but can no longer creat albums and events. If I upgrade to the latest Mountain Lion, will my pics go into the new iphoto?

From where did you lose the iPhoto icon? From the Dock? If so, then it's still in your Applications folder. Find it there then drag the icon back into the Dock. If it's no longer in Applications perhaps you've moved or renamed it. Use Spotlight to search for "iphoto."
Upgrading to Mountain Lion will not affect your iPhoto Library unless you erase the hard drive first. Be sure you backup before any system upgrade.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have an iphone 3gs i was wondering if i can bring it in and update it to the iphone 4s, i have an i phone 3gs i was wondering if i can bring it in and update it to the iphone 4s

i have an iphone 3gs i was wondering if i can bring it in and update it to the iphone 4s, i have an i phone 3gs i was wondering if i can bring it in and update it to the iphone 4s

Sure, bring your 3GS in and they will give you about 10% off towards the cost of a new one. You would be far better off to sell it yourself.

TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. ?????

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. Can you please help me out???? thanks

If iPhone music is not on iTunes Library, you need a 3rd party tool to help you
Mac: http://www.ecamm.com/mac/phoneview/
PC: http://www.wideanglesoftware.com/touchcopy/index.php

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Y

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite. Please help!

Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I have a iphone 4s, i was recently able to connect to wifi and now i an no longer to connect. if i go to my settings it wont let me turn on the wifi, but it will through siri and the the panel that you slide up, but there is no connection

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