I have a iphone 5 decharges while on the charger.

what would cause that? started after 8.1.2 update

Is this happening with the Apple wall adapter? Or charging with a different adapter or a computer? It should never happen with the wall adapter, but other sources may not be able to supply enough current to both charge the phone and power apps.
The problem is a "runaway" app that is consuming all of the power from the battery. You need to find the app. Start by killing all apps in the Quick Launch screen. Then wait 2 minutes. Shut the phone off completely. Wait another minute. Turn the phone back on. This may fix it. If not you should restore the phone using iTunes.

Similar Messages

  • I have a iphone 4 and while installing a program it froze how do i restore from a backup

    i have a iphone 4 and while installing a program it froze now itunes says it can not read the info on my iphone how do i restore from a back up i made this morning

    First, prior to connecting your phone, open iTunes on your computer and disable automatic syncing (iTunes>Preferences, on the Devices tab check "Prevent...from syncing automatically").  Now connect your phone, when it appears in iTunes on the left sidebar right-click on its name and choose Restore from Backup.  When done, you can go back and re-enable automatic syncing if you prefer this.

  • I have an iPhone 4S and while upgrading to OS 8.3, I noticed that all my contacts are gone.  Can I connect to my iMac OS Yosemite 10.10.3 and transfer contacts directly onto my phone?

    I have an iPhone 4S and while upgrading to OS 8.3, I noticed that all my contacts are gone.  Can I connect to my iMac OS Yosemite 10.10.3 and transfer contacts directly onto my phone?

    Hey there denise.ca,
    I see that you have a question about one of the functions of USB syncing. To answer your question, yes, you can sync contacts from your computer to your iPhone using USB syncing and iTunes:
    Info: Sync your contacts and calendars.
    Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support
    https://support.apple.com/en-us/HT201253
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I have purchase iPHONE 4S. During learning the application i have put mant times wrong passcode and my phone was disable. Plese tell us how to unlock it?

    i have purchase iPHONE 4S. During learning the application i have put mant times wrong passcode and my phone was disable. Plese tell us how to unlock it?

    Kyderbylove wrote:
    I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
    You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
    Turn your phone off, then force it into recovery mode & restore it:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

    Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for.  What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.

  • If i have an iPhone and an iPad on the same apple id, what do i do to NOT have my iPad get the imessages for my phone?

    If i have an iPhone and an iPad on the same apple id, what do i do to NOT have my iPad get the imessages for my phone?

    On the iPad:
    Settings > Messages > Send & Receive > Uncheck your phone number from both sections
    To turn it off completely:
    Settings > Messages > turn off iMessage

  • Hi, we have two iphones with two accounts.  The apple tv automatically syncs with one account to play music from the iphone to apple tv.  How can I use my iphone to do the same?

    Hi, we have two iphones with two accounts.  The apple tv automatically syncs with one account to play music from the iphone to apple tv.  How can I use my iphone to do the same?

    Our experience is a little different, we have different iTunes accounts for different family members, each family member has their own iTunes library on their own mac, each mac uses my Apple ID for homesharing and we are able to play purchased content from each library on the Apple TV.

  • I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes.

    I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes. I'm not sure of what to do. It's quite frustrating, and all I need is advice, and help. I would much appreciate it. Thank-you.

    In order to download to your phone over the air, you need to be connected to WiFi.
    It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
    You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

  • I have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

    i have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

    I have the same problem.  After updating to 6.1.2 my iPad 3,2 will not find Verizon network.  It just says "Searching..." for ever.  Any thoughts?

  • I have an Iphone which is stuck on the apple sign. Is there a way to fix this? Or will I need to go to the shop?

    I have an Iphone which is stuck with the apple icon on the screen. Can this be fixed or do I need to go to the store to get it fixed?
    Thanks

    When the iPhone only shows the Apple logo and then turns off, it usually indicates an issue with the software that is preventing the phone from completing it's boot sequence. This can be remedied by putting the phone into DFU mode and restoring it. By restoring the phone, the software and firmware will be removed and replaced with a fresh set and the content will be removed from the phone and need to be resynced.
    To put the phone into DFU mode:
    1. Make sure the phone is connected to the computer
    2. Hold down the sleep/wake button and home button at the same time for 8 seconds
    3. Let go of the sleep/wake button and keep holding down the home button
    4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode and the phone's display will remain black.
    5. Click OK, then click the restore button in iTunes.
    Hopefully after that, the iPhone will be up and running so you can sync your content back.
    I hope this helps!

  • My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

    My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

    I turned my phone off and on again and it works now.

  • If i have multiple iPhones and Mac Mini sharing the same Apple ID, can I use Facetime between the devices?

    if i have multiple iPhones and Mac Mini sharing the same Apple ID, can I use Facetime between the devices?

    Yes, but if you want these devices to have complete capability of calling each other they each must have their own separate, individual e mail address.  If they don't have individual e mail addresses, the i phones will be able to call each other because you'll be using their  individual phone numbers -- the Mac mini will be able to call the i phones, but, the iphones will not be able to call the Mac mini.  This is because the iphones will be using the mini's e- mail address to make the call, and if they have the same e mail address, they will think they are calling themselves, so the call will not connect.
    So, the way I see it is,  if you keep all of the email addresses the same, the only thing you'll loose is the ability of the iphones to call the mini.
    EDIT:  Thinking about it, my first sentence needs to be modified.  Your iphones can share an email address but it must be different from the Mac mini address.
    This isn't rocket science, but it can make your head spin. LOL

  • TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

    I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • I have an IPhone 4S and am using the Phonak Icom with my hearing aids. All works well except for when I get an incoming call I can't hear the ringing/ringtone in my aids.  Any solution?

    I have an IPhone 4S and am using the Phonak Icom with my hearing aids. All works well except for when I get an incoming call I can't hear the ringing/ringtone in my aids.  Any solution?

    Did you get any answers?

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