I have a iphone 5 however suddenly it died on 20% percent then told me to plug it into itunes
Hello, I have a iphone 5 however I updated it yesterday and it was fine suddenly it died on 20% percent then told me to plug it into itunes, which I did and the attempt to restore it failed by it having a error (4005) or something then i tried again and again, Using a different plug and computer which it still doesn't work. Sometimes when the phone is on the apple logo white little writing comes up then goes.
<Re-Titled By Host>
Try the steps below to solve the problem:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
To learn more details, please read: iOS: Restore errors 4005, 4013, and 4014 - Apple Support
Similar Messages
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my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently updated my iphone 4s for verizon. Its the newest update..anyways it ran through the processs of updating and then told me to plug it into my computer. I did and the only option i got was to restore my iphone. I did and on my iphone the bar loaded to about 75% and stopped. My computer came up with an error. It said it was unavailable to restore this is iphone and unknown error occured. I tried using a different cord different usb slot checked my computer software updated my itunes but the same effect happened. I am getting very worried that my iphone is going to go in the trash soon. Can anyone help with annoying problem.
Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
I have a iPhone 4s and I'm trying to sign in but it won't let me into iTunes/Appstore
Everytime I sign into the app store and itunes on my Iphone4s it will not work,
Are you getting an error message?
~Lyssa -
Frozen itouch with the itunes sign with the charger going into it. I have held down both buttons for 10 seconds I have re ran the tests but itunes doesn't read it still
Put your phone in DFU mode. Connect it to itunes and hold down the power and home buttons at the same time for ten seconds. Then while keeping the home button pressed let go of the power button. Keep holding until a message pops up saying your phone is in recovery mode. Then sync it back up. This will erase everything from ipod and restore it back from itunes.
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Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text. How do I trouble shoot this? I recently upgraded to version 6.1.3 if that helps.
When you sync using iTunes on your computer, do you see a lot of "Other" at the bottom of the iTunes Summary Page for your iPhone? If you do, try a "Restore iPhone ...". That should help.
Hopefully that would do it for you. If not, the next (more drastic) step would be to restore again as above, but choose "Restore as New" and then manually sync. Omit any apps that might be suspcious in their space use (primarily Game Center apps). -
I have 2 iphones syncing on one computer and on the same apple ID.
Before i updatad my Itunes to the last available update and my Iphones to 5.01
i had no problem draging jpg. and mp3 files into my iphones DCIM folder (the picture folder that opens
when conecting to Itunes). Since my updates Itune wont let me drag and drop any files' even pictures that
were taken with my Iphone on 4.3.3.
Please help as we have no itunes music in Israel, only apps and i cant copy any of my old music from my computer
to my iphones.
If it helps, i am using a pc with 32 bit windows 7.
Other from the obove Itunes works fine and does sync pictures from my computer to my Iphone from "my pictures" folder.
Thank you for your time
Yoni Bliss
[email protected]The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.
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Emergency! Please Help. I have an iPhone 4 with all my pictures from the vacation on it and I plugged into my computer and it sync'ed to my ipod. all of my pictures are gone. How do I get my pictures back?
If all you did was sync your phone, and if you haven't synced again since this happened, you can restore your phone from the backup that was created at the beginning of the sync process (camera roll photos are included in the backup). If you have synced again since this happened this backup has already been overwritten and your photos are lost. Also, if you restored your phone from the backup of your iPod, rather than just synced, then your photos are lost too.
If you have an intact backup that contains these photos, do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically".
Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278) -
i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Kidcomeleon wrote:
i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Plug it into iTunes. -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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