I have a IPhone 5 thats having screen separation and my battery drains very fast

I have a Iphone 5 that was kept in a otter box when I noticed my phone wasnt holding charge as long. I removed the case to see that the screen was separating from the body and as of now the phone wont turn on at all.

Take the device to Apple for evaluation.    

Similar Messages

  • I dropped my iPhone 5s (with a otter box) and the rear camera just stopped working. It also now starts to over heat near the rear camera and the battery drains very fast.

    I dropped my iPhone 5s on the floor on accident. Of course I have a otter box on it, but when i picked it up, the rear camera stopped working. Also the area around the rear camera started to overheat. I was so hot that it you touch it it will burn you. The battery also started to drain very fast.

    You broke it. That seems pretty obvious. A case, including the otter box, is not a magical force field that can protect your phone from the force of gravity.
    make an appointment at the genius bar. An out of warranty replacement will cost you $269.

  • I have updated ipad3 to ios7 and now battery drains very fast even when not in use

    Why is my battery draining so fast even when I'm not using it . last night I put it down with 45% and woke up to dead battery. I upgraded to ios7 last week. I have ipad 3.thanks

    Hi!
    I have an iPad 3,3 GSM. I didn't update it since iOS 5.1.1. iPad works almost a week for me. And updated it to 7.1 at last Friday.
    After update my battery drains notable fast. ~10-12% overnight(~8h) in standby mode. I've tried to turn off parallax, all location services and background apps. But nothing's changed.
    So I''ve found that in usage section I ve almost the same values of usage and standby time. And I realized that one thing that drains my battery is "Find my ipad" service!!! I turned off it and my ipad works as with iOS 5.1.1:
    2% overnight max!! And now it's drained only 14% after 4h20m of usage with parallax turned on! (yes i've only surfed web and read a book but nevertheless)
    So it's your choice what to prefer - be sure that your ipad either protected from stealing or long battery life!

  • I just got an iPhone 5 64 gb model and the battery drains extremely fast even after tweaking the phone to save battery power anyone else having the same issue!?

    Should I take it to the apple store?

    Try these steps as needed.
    1. Reset iPhone (no data loss): Press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
    2. Restore in iTunes using a backup (no data loss)
    3. Restore in iTunes as new (without  using a backup)
    Backing Up, updating, and restoring your iPhone and iPod touch software

  • My iphone 4 upgraded to ios6.1.2 and the battery drained very fast.

    ios6.1.1 seemed much better than 6.1.2. The new version is a disaster for battery.

    Did you perform the upgrade by plugging in your phone and upgrading through iTunes? I had the exact same issue happen before because I did the upgrade through WiFi. I spoke to an Apple representative and they said that upgrading over WiFi can sometimes cause this issue. To check if you had the same problem as me, go to Settings, General, Usage, and scroll to the bottom. Look at the section called "Time since last full charge" and you'll see "Usage" and "Standby". If those two numbers are equal, they shouldn't be unless you are constantly using your phone...
    Unfortunately, the only way to fix this issue is to restore your iPhone via iTunes (if you have the problem I described). However, you you back up your phone prior to restoring it, you should not lose any of your data, but all of your settings will be reset to default.
    I hope this helps.

  • My iphone 3gs battery drains very fast

    my iphone 3gs battery drains very fast it won't last for whole day
    i just uses mail application and  facebook for some time
    can u tell why the problem is or need to change battery

    I'm having the same problem with my 3Gs.  In my case it is not the apps int he background or the brightness, or wifi or email push.  The folks at the apple stroe tell me that there is some software glitch that shows up every few months.
    I can only get rid of it by restoring my phone as a new device.  In which case I lose all of my contacts, settings and all data.  VERY frustrating. I had recived two new phones (before applecare ran out) and have done the resotre several times.  No one can tell me what is in that creates this probelm.  I've tried differenet chargers one by one in case they are the probelm.  one int he car, one in a kitchen outlet, one at my home computer (sync) and on at my office computer (non-sync). 
    Problem just showed up again randomly two days ago,  no new apps or hardware.  battery drains from full to 0 in two hours.
    Apple, please fix.

  • My iPhone 5s button home is not work and battery draining very fast

    is buy new iphone about 1 month in true shop in thailand
    1.is use about 15 days have a problem battery draining very fast *    16/5/2014
    i go to shop true but shop tell is not problem
    2.bluetooth is not compair with my car
    but in the first time i can connect bluetooth. But 1. shop true restore my device after then i can not connect this
    3.the button home i cannot used    25/5/2014
    i go to true shop again
    - tell to me this shop not receive becasue the phone have scratch and i want to change i pay 9800 bath about 326 us dollar
    BUT  i seach information scratch about 4mm. right
    *1 min 1 per*
    i hope apple help customer i buy product apple a lot of because i thust your brand but this case im not sure
    plese reply is mail as soon as im wait your answer....

    12 hours i don't have a answer.... this time my phone not used

  • My battery drains very fast on 3G after I have updated to iOS 6.

    I have recently upgraded my phone to iOS 6.0.1. On 3G the battery drains very quickly

    I have exactly the same issue since iOS6 upgrade ona 4S - 3G not working at all, Wifi is OK though. Major own goal by Apple here I think...:(

  • Iphone 4s battery draining very fast and phone getting hot - downloaded ios 6 about 2 weeks back

    my iphone 4S gets discharged in few hours - started doing this 2 days back
    I downloaded ios6 about 2 weeks back
    Phone getting hot too
    battery drains even without using the phone- and phone becomes hot
    have tried turning it completely off and restarting it but still battery draining problem persists
    please guide

    I final piece for me in the jigsaw following on from this
    http://www.care4pcs.co.uk/2012/10/how-to-be-happy-gmail-user-on-iphone-or.html 
    is to turn off wifi when you do not need it. When I leave the house I turn off wifi, because the majority of the times when my iPhone has got very hot and crashed is when I am away from home. I suspect that if the iPhone is in the vicinity of public wifi (wheather secure or not secure) it will try and connect, even if you have 'automatically join known networks' set to off. This is easy of course if you have an unlimited data contract for your iPhone. I may be wrong, but it is working for me. It makes sense for me because it is another way of reducing the work the processor (and battery) has to do and therefore reduces the chance of overheating.
    Having said that, I never had this problem with my iPhone 4. I now have a 4S.
    Try it. Hope it works for you.

  • MBA 2013 screen crash and suddenly battery drains

    Hello, I bought MacBook Air November 2013 in India. I am facing the same problem in my MBA after 6-7 days of buying date. Since it is my first device from Apple so I am following all instructions by the reseller and service center persons.
    First I spoke to the reseller, he suggested me sometimes due to third party apps it may happen. When it happened again then he suggested me to go to service center. In between that I joined the discussion on Apple support community and started to get the comments about this issue. Then I chatted online with apple persons they instructed me to check settings of SMC and PRAM and suggested to go to service center. Then after, 3 times I have taken my MBA to service center:
    1st time: they changed the settings in it and gave back to me by saying to observe the problem.
    I observed it for 2 days and problem occurred. I informed to service center.
    2nd time: they kept it for 4 days with them to observe and gave it back by saying that we have fresh installed the Mac OS10.9 since this issue was due to I have updated the Mac OS from 10.9 to 10.9.1
    Within 4-5 days it happened again with one more problem of showing battery drain significantly by spot light. I continued to observe these issues for few more occurrences. In between that again I chatted with apple person and discussed both the issues.... amazing... again he told me the same settings as previously and observe.
    3rd time: I took it to service center and told compete issue about the discussion with apple persons too. They kept it for two days and simply said that we have to chat with Apple technicians then only we say something. They chatted with Apple technicians and suggested me to keep the machine as it is till the Apple people update the firmware… When I asked… How much time it will take…? They said, “Do not know”!
    Interesting point is that in front of service center person I showed this issue how screen crashes and how the battery drains happening and showing energy used significantly by spotlight. Even then those persons told me to wait for firmware update by Apple.
    After take from service center, one more thing is happening with my MBA if I put my finger in front of webcam brightness of display goes dim. I do not know, how the service center persons are dealing?
    When I asked to replace it or upgrade it to another machine then they simply raise their hand and we can do nothing for this. And told you have to speak with Apple persons
    Now what to do? I am helpless…!!!

    After take from service center, one more thing is happening with my MBA if I put my finger in front of webcam brightness of display goes dim. I do not know, how the service center persons are dealing?
    Thats 100% normal, thats auto-dim as it senses the light. All of them do that.
    As for the rest, your Air is in for service, this is a users board, contact Apple Inc. about any issues regarding your service calls.

  • Overnight, my iPhone 4 has become slooooow and the battery drains rapidly.

    My update to iOS 5 went smoothly and for several days everything was great.  48 hours ago I began noticing a distinct lag when trying to open apps -- I tap on the mail icon, for example, and get a blank screen for several seconds before the queue loads.  Same with other apps -- a blank screen, then finally the screen fills.  At the same time this occurred, my battery began draining quickly.  Went to bed with 100%, nothing running, and the next morning by 9 or so it was at 20%.  Only thing that I did with the phone during that 10-hour period was check Weatherbug a time or two, and listen to an audio podcast on the way to work.  Does this sound familiar to anyone?  Could it be connected to the iOS 5 update even though the problems didn't occur immediately following that update?  It's impossible to reach Apple for help without shelling out $29, so I hope someone on here has the smarts to solve my problems.  Thanks.

    It sounds like you had something using the CPU constantly to drain the battery. And, it's not always apparent except the slowdown and poor battery life. Was the phone warm? That is a sign of heavy CPU usage.
    When this happens, just power off/on by sliding the red slider. Do NOT use the "reset". It does nothing more than a normal power off does, and only serves to yank the power without a proper shutdown. It is like pulling the power plug on a running computer. It does *not* reset anything.

  • Hi! I have an iPhone 5, my screen scratch and my the touch sensible is not working...

    I was wondering if theres any guarantee...

    Depends how that happened and how long the warranty is still left .....u can replace the screen ...and does the home button work? If so then go to settings> general> accessibility >assistive touch( it has many functions like locking the screen ,screenshotting just by touching the screen
    Hope this helps

  • Since updating to iOS 8.2  my iphone 6 plus battery drains very fast, does not have the same performance

    the iOS 8.2 drains my battery life for the iphone 6 plus, i need some tricks to have more efficency

    Hello Clzfy,
    Welcome to the Apple Support Communities!
    I understand that you would like to optimize the battery life on your iPhone 6 Plus. For tips and information on optimizing your settings, please read over the information in the attached link. 
    Apple - Batteries - Maximizing Performance
    Have a great day,
    Joe

  • My iphone 4s doesn't work with iOs 8. Battery drains very fast!!

    After installing iOS 8  I'm starting to hate my smartphone. With iOS 7  the battery lasted until the evening while now barely reaches mid-afternoon with the same use of the phone and being careful not to leave apps in the background. I'm afraid to use the smartphone to save battery power ... frustrating!!
    I ask Apple to release as soon as possible an upgrade to fix all the problems with iphone 4s or enable us to return to iOS 7.

    Hi Massimo1973,
    If you are having battery life issues with your iPhone, you may want to read over the tips in this article - 
    Apple - Batteries - Maximizing Performance
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My iphone 5 is working very slow hanges constantly and battery drains very fast

    MY iphone is working very slow as well it hangs and also drains a lot of battery..plz suggest me a solution

    No, it is impossible to overcharge the battery. The battery charger circuit is actually in the phone, not in the so-called "charger" which is actually just a power source. The charger circuit stops charging once the battery reaches 100%, so you could leave the power source connected for a year and it would not overcharge the battery.
    The battery life will decrease over time, according to Apple, reaching about 50% of its original capacity after about 400 full charge cycles (a full charge cycle is 0-100%; so if you charge it twice from 50% to 100% that counts as 1 charge cycle).

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